Project Manager, Bureau of Enterprise Technology Business Solutions

NYC Department of Health and Mental Hygiene; New York (NY); Hybrid; USD 77,000 - 122,000; Full time

Benefits offered by this job

Loan forgiveness programs

Health insurance

Work from home up to 2 days per week

Public sector pension plan

Tax-deferred savings program

Job summary

The NYC Health Department is seeking a Technology Project Manager to lead multiple initiatives supporting current and future response applications and pandemic preparedness. The role emphasizes project planning, vendor coordination, and performance metrics to ensure on-time, on-budget delivery.

Ideal candidates have 5+ years in IT operations, project management, or technical analysis, with strong reporting skills in Excel/Power BI/Tableau and experience guiding multi-team efforts across DBA,

Qualifications

• Bachelor's degree from an accredited college in computer science, engineering, human computer interaction, interactive media, data visualization, communication or related field, and four years of related experience with relevant technology
• Associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, data visualization, communication or related field, and six years of related experience
• Bachelor's degree from an accredited college and eight years of related experience

Responsibilities

• Manage project initiatives with third party vendors to meet quality standards, on time and on budget
• Oversee the Business Analysis process for the new response ready application
• Develop a project schedule and rollout plan, oversee deployment into production
• Be responsible for the execution of the project from start to finish
• Triage issues and manage production support
• Articulate and report project status to stakeholders and management
• Conduct status meetings and report outcomes

Skills

IT project management

Metrics & reporting

Stakeholder communication

RAID log management

SQL understanding

Education

Bachelor's degree in CS/Engineering/HCI/related field

Associate degree + 6 years related exp

Bachelor's degree + 8 years related exp

Tools

Excel

Power BI

Tableau

SQL Server

Job description

The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available.

DOHMH has an opening for one (1) Technology Project Manager. This individual will manage multiple projects supporting the current and future response applications, as well as future pandemic preparedness.

Duties Will Include But Not Be Limited To

• Manage project initiatives with third party vendors to meet all quality standards, as well as be on time and on budget. Use extensive project management experience, technical experience and sound judgment to plan and accomplish goals
• Oversee the Business Analysis process for the new response ready application
• Develop a project schedule, a rollout plan and oversee deployment into production, including developing a support plan.
• Be responsible for the execution of the project and/or enhancements from start to finish.
• Triage issues and manage production support.
• Assure proper articulation and reporting of project status to stakeholders and executive management, as well as conduct status meetings.
• Conduct status meetings. Assure proper articulation and reporting of project status to stakeholders and executive management.

Preferred Skills

• 5+ years of experience in IT operations, Project Management, or technical analyst role, preferably supporting database or infrastructure teams.
• Strong experience developing and maintaining metrics, dashboards, scorecards, and management reports using Excel, Power BI, Tableau, or similar tools.
• Demonstrated ability to manage RAID logs, schedules, milestones, and deliverables in alignment with PMO methodologies.
• Working knowledge of SQL Server environments sufficient to understand operational impacts, dependencies, and risks (no hands‑on administration required).
• Experience analyzing incidents, changes, and service request data to identify trends and support continuous improvement initiatives.
• Ability to synthesize technical information into clear, concise executive‑level summaries and visual reporting.
• Strong organizational and documentation skills, with the ability to manage multiple workstreams and competing priorities.
• Proven ability to collaborate across DBA, application development, QA, infrastructure, security, audit, and PM teams.
• Ability to translate business objectives into measurable operational outcomes and KPIs.
• Excellent written and verbal communication skills.
• Detail‑oriented, process‑focused professional with a strong interest in operational excellence, data‑driven decision‑making, and continuous improvement.

Why You Should Work For Us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax‑deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti‑tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

Minimum Qualifications

• A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full‑time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full‑time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• A baccalaureate degree from an accredited college, and eight years of satisfactory full‑time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• Education and/or experience which is equivalent to "1", "2", or "3" above.

Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement
New York City Residency is not required for this position

Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $77,438.00 - $122,300.00