Project Manager

Sedgwick Claims Management Services Inc.

Ohio

Hybrid

USD 60,000 - 63,000

Full time

10 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical

Dental

Vision

401k and matching

PTO

Disability insurance

Life insurance

Employee assistance

Flexible spending or health savings

Other benefits

Job summary

EFI Global in the United States is seeking a Project Manager to coordinate fire investigation and engineering projects, supporting Fire Investigators and Engineers in determining origin, cause, and responsibility. You will be the primary contact for project-related activities and ensure adherence to client requirements, budgets, timelines and company procedures.

The role requires strong organizational and communication skills, experience in project coordination, and the ability to work with

Qualifications

High school diploma or GED required.
Bachelor's degree preferred or equivalent experience.
Two years of related project coordination experience.
Experience in claims, forensic consulting, insurance services, fire investigation support, or related professional services environment is a plus.

Responsibilities

Coordinate assigned project activities based on established scope, client requirements, timelines, budgets, and company procedures.
Support the assignment and scheduling of investigators, engineers, environmental professionals, and other resources based on availability and project needs.
Maintain project schedules, task lists, and workflow information; follow up on outstanding activities and elevate delays or resource conflicts.
Document approved scope changes and support budget updates and client communications.
Partner with centralized billing teams to verify project information and facilitate accurate invoice preparation and delivery.
Provide routine project status, scheduling, documentation, and budget updates to clients and internal stakeholders.

Skills

Project coordination

Budget monitoring

Communication skills

Microsoft Office

Travel readiness

Education

High school diploma or GED

Bachelor's degree in related field preferred

Tools

Microsoft Office Suite

Project management systems

Job description

EFI Global

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere.

Primary Purpose

The Project Manager, EFI coordinates and manages assigned fire investigation and engineering projects, supporting Fire Investigators and Engineers in determining origin, cause, and responsibility. Ensures projects are completed in accordance with client or assigned legal counsel requirements, established budgets, timelines, and company procedures while serving as a primary point of contact for project-related activities.

Essential Functions and Responsibilities

Project Planning & Coordination

Coordinate assigned project activities based on established scope, client requirements, timelines, budgets, and company procedures.
Support the assignment and scheduling of investigators, engineers, environmental professionals, and other resources based on availability and project needs.
Maintain project schedules, task lists, and workflow information; follow up on outstanding activities and elevate delays or resource conflicts.
Coordinate approved requests for legal support services, specialty expertise, laboratory services, or other project resources.

Budget & Financial Management

Assist with preparing and maintaining project budgets using established assumptions for travel, lodging, laboratory services, rental vehicles, and other project costs.
Track project activity, deliverables, timelines, and expenses; identify variances and provide timely information to project leadership.
Document approved scope changes and support budget updates and related client communications.
Partner with centralized billing teams to verify project information, review supporting costs, and facilitate accurate invoice preparation and delivery.

Stakeholder & Client Management

Provide routine project status, scheduling, documentation, and budget updates to clients and internal stakeholders within established guidelines.
Collaborate with fire investigators, engineers, environmental professionals, billing partners, and operational leadership to support timely project completion.
Respond to routine project questions and refer technical, contractual, legal, or complex service matters to the appropriate subject matter expert or leader.

Project Administration & Reporting

Coordinate report workflows and delivery, confirming that required documentation is complete and submitted within established timelines.
Perform administrative review of reports for completeness, formatting, and required supporting documentation; route technical content questions to qualified professionals.
Maintain accurate project records, status information, correspondence, and required documentation in company systems.
Prepare routine project tracking reports and summaries for project management and operational leadership.

Client Service and Industry Support

Support client service and business development efforts through professional interactions, responsive project coordination, and participation in approved industry or client events.
Build working knowledge of EFI services, systems, processes, and client expectations.

Additional Functions and Responsibilities

Performs other duties as assigned.
Supports the organization’s quality program(s).
Travels as required.

Qualifications

Education & Licensing

High school diploma or GED required.
Bachelor's degree in a related major from an accredited college or university preferred, or equivalent experience.

Experience

Two (2) years of related experience or an equivalent combination of education and experience required, including project experience in a team setting; claims administration, forensic consulting, insurance services, fire investigation support, or a related professional services environment.

Skills & Knowledge

Working knowledge of project coordination practices, including scheduling, documentation, task tracking, and budget monitoring.
Ability to organize and prioritize multiple assignments, follow established procedures, and meet deadlines.
Ability to review project information, recognize variances or potential issues, and elevate concerns appropriately.
Effective verbal and written communication skills with the ability to interact professionally with clients and internal stakeholders.
Proficiency in Microsoft Office applications and the ability to learn project, billing, and case management systems.
Ability to maintain accurate records and handle confidential or sensitive project information with discretion.
Ability to build productive working relationships and provide responsive service to internal and external clients.
Working knowledge of insurance, forensic, engineering, environmental, or fire investigation environments preferred.

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking

Benefits

A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.