Project Manager

Niles; Niles (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits: medical, dental, vision

Retirement plan with employer match

Paid time off

Job summary

Cass Family Clinic in Niles, Michigan is seeking a Clinic Operations Project Manager to lead initiatives enhancing clinic operations and patient care processes. The ideal candidate will have extensive project management experience, particularly within healthcare, and will work to strengthen clinic efficiency while ensuring timely project delivery.

Join a mission-driven team focused on community health with comprehensive benefits including medical, dental, and retirement plans. Thrive in a collaborative environment that promotes innovation and professional growth.

Qualifications

• 3+ years of experience in project management; healthcare experience preferred.
• Proven track record leading cross-functional projects.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead planning and execution of operational initiatives.
• Collaborate with teams to ensure project success.
• Monitor progress and hold teams accountable.

Skills

Project management

Operations management

Communication skills

Analytical skills

Microsoft Office Suite

Education

Bachelor’s degree in business or healthcare administration

Tools

MS Project

Smartsheet

Asana

Job description

Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality healthcare to all members of our community, is seeking a Clinic Operations Project Manager. This key leadership role will oversee enterprise-wide initiatives that improve clinic operations, enhance patient care processes, and support sustainable growth across multiple locations.

The ideal candidate combines strategic vision with hands‑on execution, ensuring that projects are delivered on time, within scope, and with measurable outcomes. This role is pivotal in strengthening clinic efficiency, promoting operational excellence, and supporting our mission of providing compassionate care to medically underserved populations.

Key Responsibilities:

• Lead the planning, execution, and delivery of operational initiatives that improve patient care, clinic efficiency, and revenue cycle performance.

• Collaborate with clinical, administrative, and IT teams to align resources, remove obstacles, and ensure project success.

• Translate executive priorities into actionable project plans, including timelines, budgets, milestones, and measurable outcomes.

• Monitor progress and hold teams accountable while fostering collaboration across departments.

• Implement and manage change initiatives to improve workflow, patient experience, and staff productivity.

• Develop dashboards and reporting tools to track initiative progress and communicate results to leadership.

• Establish and maintain project management standards, tools, and best practices to enhance operational effectiveness.

• Identify opportunities for process improvement and operational innovation within the clinic network.

Qualifications:

• 3+ years of progressive experience in project management, operations management, or related roles—healthcare experience preferred.

• Proven ability to lead cross‑functional projects and deliver measurable results.

• Strong organizational, analytical, and problem‑solving skills with attention to detail.

• Excellent written and verbal communication skills; able to convey complex information clearly to clinical and administrative teams.

• Skilled at managing change, resolving conflicts, and influencing stakeholders without direct authority.

• Proficiency with Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet, Asana); experience with healthcare EMR systems a plus.

• Bachelor’s degree in business, healthcare administration, or related field; PMP or Lean Six Sigma certifications a plus.

Why Join Cass Family Clinic?

• Comprehensive benefits: medical, dental, vision, retirement plan with employer match, paid time off, and more

• Opportunity to drive meaningful change in community health and operational excellence

• Collaborative, mission‑driven work environment that values innovation, inclusion, and professional growth

Cass Family Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.