Project Manager

Howden; New York (NY); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Flexible PTO and parental leave

Life and Disability insurance

Job summary

Howden US is seeking an experienced Project Manager to lead complex, cross-functional initiatives for our US Retail platform. You’ll coordinate multiple workstreams with business leaders, process owners, and technology teams to deliver on time, within scope, and with measurable benefits.

This role blends operations, transformation, and change management; you’ll ensure adherence to PMO standards, manage risks, and communicate with senior leadership.

Qualifications

• 5+ years in Project Management roles – preferably within the insurance brokerage space.
• Demonstrated experience leading business transformation, process improvement, or systems implementation projects.
• Strong knowledge of project management methodologies (PMI, Agile, or hybrid).
• Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms.
• Bachelor's degree preferred; PMP or equivalent certification a plus.

Responsibilities

• Plan, organize, and oversee end-to-end delivery of projects with clear scope, timelines, and success criteria.
• Lead cross-functional teams spanning process, technology, and organizational change.
• Monitor health, risks, issues, and barriers to ensure delivery.
• Ensure adherence to PMO standards, tools, and reporting requirements.
• Execute change management activities including impact assessment and adoption tracking.

Skills

Multi-workstream leadership

Change management

Stakeholder engagement

Analytical thinker

PMO compliance

Attention to detail

Delivery excellence

Fast-paced environment

Education

Bachelor's degree

PMP certification

Tools

Monday.com

Job description

Why Join Howden US?

At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.

We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide-and we're looking for trailblazers to help shape the future.

Why Howden?

• You'll Own It
  With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
• You'll Be Empowered
  We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
• You'll Be Part of Something Bigger
  Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

What is the role?

We are seeking an experienced and results-oriented Project Manager to lead complex, cross-functional business initiatives from planning through execution and benefit realization, including execution of formal change management activities within assigned projects.

You will be responsible for coordinating multiple workstreams, managing dependencies, and ensuring projects are delivered on time, within scope, and aligned with business priorities. You will work closely with business leaders, process owners, and technology teams to translate strategy into actionable plans and support effective adoption of change across the organization, in partnership with the broader team.

This role requires a blend of structured project management expertise, stakeholder management, and business acumen - ideal for someone who thrives at the intersection of operations, transformation, and change.

What will you be doing?

Project Management and Delivery

• Plan, organize, and oversee end-to-end delivery of assigned projects - ensuring clarity of scope, objectives, timelines, and success criteria.
• Lead cross-functional teams to execute complex initiatives spanning process, technology, and organizational change.
• Monitor project health, manage risks and issues, and proactively remove barriers to ensure successful delivery.
• Ensure all projects adhere to PMO standards, tools, and reporting requirements.
• Execute formal change management activities within assigned projects, including change impact assessment, readiness planning, dependency management, and adoption tracking, in alignment with enterprise change frameworks and US Retail communications standards.

Stakeholder Management and Governance

• Serve as the primary point of contact for project stakeholders, providing clear communications on status, milestones, and key decisions, risks, and issues.
• Prepare and present project updates, reporting, and recommendations to senior leadership and governance forums.
• Partner with process owners, technology leads, and Capability & Enablement to drive alignment and accountability across functions.
• Support operational teams in preparing for sustainment of outcomes post-implementation.

Planning and Reporting

• Develop integrated project plans, critical path analyses, and resource forecasts across multiple workstreams.
• Track and report on financials, resourcing, risks, and benefits realization.
• Ensure accurate and timely project documentation and status reporting.
• Track and communicate realized benefits and lessons learned, in line with PMO standards.

Key Skills & Competencies

• Proven ability to lead complex, multi-workstream projects with strong organizational and coordination skills
• Strong understanding of business operations, process improvement, and change management principles
• Excellent communication and stakeholder engagement skills, with the ability to influence and align across functions
• Analytical and structured thinker with a problem-solving mindset
• Comfortable operating in a fast-paced environment with multiple priorities
• Strong attention to detail and commitment to delivery excellence

Qualifications

• 5+ years of experience in Project Management roles - preferably within the insurance brokerage space
• Demonstrated experience leading business transformation, process improvement, or systems implementation projects.
• Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
• Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms
• Bachelor's degree in Business, Operations, or related field is preferred
• PMP or equivalent project management certification is a plus

What do we offer in return? A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.

Compensation and Benefits

The expected base salary range for this role is $125,000 - $175,000; actual base salary will be determined based on factors including candidate experience and work location. This role is classified as non-exempt under the Fair Labor Standards Act (FLSA).

In addition to a competitive base salary, employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.