Project Manager

ISO New England Inc.; Holyoke (MA); Hybrid; USD 97,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment (3 days/week)

Relocation assistance

Competitive base salary + performance

Enhanced benefits package

401(k) expansion & planning

Tuition reimbursement

Wellness programs & onsite gym

Flexible work hours

Employee networks

Sponsorship not provided

Job summary

ISO New England Inc. is seeking a Project Manager to lead cross-functional initiatives across technology modernization, operational improvements, and enterprise applications.

You’ll plan, coordinate, and execute projects with stakeholders across the organization, ensuring timely delivery and measurable business outcomes. The role requires strong communication, organizational skills, and the ability to navigate multiple priorities while partnering with IT, Market Operations, and System Operations

Qualifications

• Bachelor's degree in engineering, business or other relevant field.
• Strong communication, facilitation and organizational skills.
• Experience leading projects with multiple stakeholders, teams, or departments.
• Ability to balance multiple priorities while maintaining accountability for project outcomes.
• Demonstrated initiative and ownership in delivering results.

Responsibilities

• Lead projects through full lifecycle: planning, execution, implementation, and closeout.
• Develop and maintain project scope, schedules, budgets, risks, issues, dependencies, and resource plans.
• Facilitate meetings, workshops, and decision-making discussions to maintain momentum.
• Coordinate with IT, Market Operations, System Operations, Settlements, System Planning and other business areas to ensure successful delivery.
• Identify and address project risks, obstacles, dependencies, and competing priorities.
• Communicate status, decisions, and issues to stakeholders and leadership.
• Support prioritization with project insights and delivery expertise.
• Contribute to lessons learned and best practices within Project Management.

Job description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

ISO New England is seeking a Project Manager to lead cross-functional initiatives that support technology modernization, operational improvements, market systems, enterprise applications, and business transformation efforts across the organization.

This role works closely with stakeholders throughout the company to plan, coordinate, and execute projects that deliver meaningful business outcomes. Successful candidates are organized, proactive, relationship-oriented leaders who take ownership of their projects and help teams navigate complex challenges from initiation through implementation.

What We Offer You

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Flexible work hours
• Employee Business Networks
• Free coffee at our onsite café
• Hybrid work environment (3 days/week onsite)
• Distance-based relocation assistance available
• Minimal Travel

How you will make an Impact

• Lead projects through the full project lifecycle, including planning, execution, implementation, and closeout.
• Develop and maintain project scope, schedules, budgets, risks, issues, dependencies, and resource plans.
• Facilitate project meetings, workshops, and decision-making discussions to maintain project momentum and accountability.
• Partner with stakeholders across Information Technology, Market Operations, System Operations, Settlements, System Planning and other business areas to ensure successful project delivery.
• Identify and proactively address project risks, obstacles, dependencies, and competing priorities.
• Communicate project status, key decisions, and significant issues to stakeholders and leadership.
• Support organizational prioritization efforts by providing project insight and delivery expertise.
• Contribute to lessons learned, continuous improvement activities, and best practices within the Project Management organization.

What we are looking for

• Bachelor's degree in engineering, business or other relevant field.
• Project Management Professional (PMP), CAPM, Agile, Scrum Master, or equivalent certification is preferred
• Experience leading projects involving multiple stakeholders, teams, or departments.
• Strong communication, facilitation, and organizational skills.
• Ability to build productive working relationships and collaborate effectively across diverse teams.
• Experience managing project scope, schedules, budgets, risks, issues, and dependencies.
• Strong problem-solving and analytical skills with attention to detail.
• Ability to balance multiple priorities while maintaining accountability for project outcomes.
• Demonstrated initiative, ownership, and commitment to delivering results.
• Desired but Not Required:
• Experience leading technology, operational improvement, enterprise application, or business process initiatives.
• Familiarity with software development lifecycle (SDLC), enterprise applications, cloud technologies, or business systems.
• Experience working with cross-functional business and technical teams.
• Experience with Atlassian tools, including Jira, Advanced Roadmaps, and Confluence

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $97,000 - $120,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.