Project Manager

PeoplesBank; Holyoke (MA); Hybrid; USD 65,000 - 80,000; Full time

Job summary

PeoplesBank in Holyoke, MA is seeking a Project Manager to plan, coordinate, and execute projects aligned with our strategic objectives. You will ensure delivery on time, within scope and budget by applying a structured project management framework across the full lifecycle.

This role manages moderate-complexity initiatives—systems, technology, regulatory, and process improvements—while overseeing timelines, resources, risks, and quality outcomes.

Qualifications

• Bachelor’s degree (B.A.) from four-year college or university, or equivalent combination of education and experience.
• 1–2 years related experience and/or training, OR equivalent combination of education and experience.
• Must have one or more years of Project Management experience involving business or financial analytical experience.
• Banking, Financial Services and/or related industry preferred.
• Experience with Information Security and/or IT a plus.

Responsibilities

• Ensure that all projects are delivered on time, within scope and within budget.
• Drives the project forward throughout the project management lifecycle.
• Maintain project documentation including system configuration, score cards, business case, charter, requirements, plans, data mapping, workflow mapping, test plans, etc.
• Develop, monitor and report on budgetary objectives and adjust based on financial analysis.
• Proactively manage delays, budget issues and other threats to project progress.
• Provide executive summaries of project status to sponsors and stakeholders.
• Lead and direct the work of others by assigning roles and monitoring deadlines.
• Ensure successful project transition and closure.
• Research project management trends and best practices.
• Attend conferences and training as required to maintain proficiency.
• Complete yearly compliance training and adhere to regulations and policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organization

Time management

Analytical skills

Problem solving

Prioritization

Delegation

Learning agility

Education

Bachelor's degree

1–2 years related experience

PM experience in banking/fin arch

IT knowledge a plus

Tools

MS Office

Teams

Visio

Project management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager

Regular Full time Holyoke, MA, US

2 days ago Requisition ID: 2702

Salary Range: $65,000.00 To $80,000.00 Annually

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

The Project Manager is responsible for planning, coordinating, and executing projects that align with the organization’s strategic objectives. This role ensures projects are delivered on time, within scope, and within budget by applying a structured project management framework across the full project lifecycle. The Project Manager manages projects of moderate complexity—including systems, technology, regulatory, and process improvement initiatives—while overseeing timelines, resources, risks, and quality outcomes. This position works closely with internal teams, stakeholders, and external partners to drive project progress, communicate status updates, and resolve issues. A strong sense of ownership, accountability, and customer focus is essential, as is the ability to manage competing priorities and adapt to changing project needs. The Project Manager operates under the guidance of department leadership and contributes to continuous improvement by identifying efficiencies and incorporating industry best practices.

Essential Duties and Responsibilities:

• Ensure that all projects are delivered on time, within scope and within budget
• Drives the project forward throughout the project management lifecycle.
• Maintain project documentation, including, but not limited to, system configuration, evaluation score cards, business case, charter, requirements, project plans, training plans, data mapping, system mapping, workflow mapping, communication plan, test plans, test scenarios and testing results, risk assessments, authorizations and proposed procedures.
• Develop, monitor and report on budgetary objectives and make adjustments to project constraints based on financial analysis.
• Proactively upscale anticipated project delays, budget issues and other potential threats to project.
• Provide executive summaries of project status to Project Sponsor and/or other key stakeholders at scheduled intervals and significant milestones.
• Lead and direct the work of others by assigning roles and delegating responsibilities to team members and monitor for completion within set deadlines.
• Ensure successful project transition and closure responsibilities are completed and accepted by project team.
• Research project management industry and technology trends.
• Organize periodic celebratory events for project teams at significant milestones or closure.
• Attend conferences and training as required to maintain proficiency.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Education and/or Experience:

• Bachelor’s degree (B.A.) from four-year College or university;
• OR one to two years related experience and/or training OR equivalent combination of education and experience
• Must have one or more years of Project Management experience involving business or financial analytical experience
• Banking, Financial Services and/or related industry preferred
• Experience with Information Security and/or IT a plus

Skills needed:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to quickly learn about the project or product being developed.

Certifications, Licenses and/or registrations:

Project Management Certification and/or in the process of obtaining product certification required

Computer Skills:

• Strong computer proficiency and technical aptitude with the ability to use Microsoft Office products, including Word, PowerPoint, Excel.
• Experience with Teams and Visio preferred
• Experience with project management software tool

Work Environment and Physical Demands:

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.