- Manage the day-to-day performance of assigned contracts, following ROM guidelines and contract specifications
- Build staffing, work, transportation, and building schedules that meet contract requirements
- Track completed and outstanding work, spot productivity trends, and keep things on schedule
- Step in as backup APM whenever needed
Champion Quality & Safety
- Assure a consistently high level of service quality across the board
- Resolve quality issues at the root so they don't happen again
- Run internal safety training and keep safety procedures sharp
- Maintain and update the SDS (Safety Data Sheet) book
- Complete and maintain CPR/First Aid and OSHA training
Develop People
- Support the ROM in hiring, evaluating, and managing your team
- Build sustainment and leadership training so supervisors grow into their roles
- Coordinate vendor training on chemicals and equipment
- Give employees real, useful feedback to help them hit the mark
- Partner with HR and outside job coaches to support employees with disabilities
Keep the Business Running
- Oversee floor care and maintenance scheduling
- Track staffing, work schedules, and daily time records with your APM
- Manage attendance, hours, and labor budget for accurate payroll
- Order and track supplies within budget
- Manage uniform standards, inventory, and appearance requirements
- Maintain property, chemical, and key accountability - and keep facilities secure
Be the Bridge
- Build strong, positive relationships with government facility staff
- Represent the team in meetings with government, facility, and customer reps
- Bring ideas, solutions, and recommendations to your ROM
- Be available within 1 hour during work hours (2 hours after-hours) to respond to the ROM/COR
What You Bring
Experience & Education
- High school diploma or equivalent (college degree a plus)
- 5+ years managing a workforce on a contract of similar scope and size
- Solid knowledge of building service management, equipment, and chemicals
- Familiarity with green cleaning practices and CIMS certification standards
- Comfort with electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)
- Working knowledge of SDS, fire/safety, hazard communication, and bloodborne pathogen regulations
- CPR/First Aid certification preferred
Skills That Set You Up to Succeed
- A natural multitasker who can prioritize on the fly
- Clear communicator - with staff, government partners, and everyone in between
- Cool under pressure, especially in emergencies
- Sharp analytical thinking and sound judgment
- Comfortable with reports, logs, numbers, and technology
- A collaborative leader who also thrives working independently
- Unshakeable integrity and a genuine respect for others
On Your Feet, Ready to Go
- Able to stand, walk, climb stairs, bend, kneel, and reach overhead
- Able to lift/carry/push up to 50 lbs.
- Comfortable working in dusty conditions or varying weather
Other Requirements
- Valid driver's license (held 3+ years) with an acceptable driving record
- Must be 25+ to drive a 15-passenger van
Why You’ll Love Working Here:
- Medical insurance plans starting at just $6.90/month - one of the lowest employee rates you'll find
- Employer-paid Life Insurance + AD&D
- Employer-provided Long-Term Disability coverage for financial protection
- 403(b) retirement plan with employer match
- Tickets at Work
- Employee referral bonuses and recognition programs
- Clear pathways for growth and advancement
Additional related experience or education may be considered in lieu of the above requirements, at the discretion of the Personnel Officer.
Qualifications
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Education
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Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.