Project Manager

Gartner, Inc.; Connecticut; Hybrid; USD 64,000 - 87,000; Full time

Job summary

Gartner, Inc. seeks a Project Manager for Gartner Research Board to provide the operational backbone for flagship events, ensuring disciplined execution and timely delivery across complex, multi-stakeholder environments.

This role drives data-driven decision-making and continuous improvement in meeting effectiveness. You will own project plans, run kickoff calls, lead stand-ups, and translate post-event feedback into improvements, leveraging AI-enabled tools to enhance documentation and

Qualifications

• 3+ years of relevant experience in service, operations, or program management roles.
• Demonstrated ability to build strong relationships and influence across a matrixed organization.
• Excellent written and verbal communication skills, with experience creating executive-ready presentations and updates.
• Strong organizational and prioritization skills, with the ability to manage multiple concurrent workstreams and complex details.
• Proven program management experience, including planning, tracking, risk management, and issue escalation in complex projects.
• Business acumen to understand strategic initiatives and challenges, and recommend data-driven solutions.
• Strong analytical and problem-solving skills, with proven ability to work with large datasets and translate insights into actionable recommendations.
• Advanced proficiency in Excel and PowerPoint, with the ability to develop high-quality analyses and compelling presentations.

Responsibilities

• Maintain and own project plans as the single source of truth for all meeting-planning activities, ensuring accurate tracking of progress, dependencies, risks, and decisions.
• Lead structured kickoff calls (≥16 weeks prior to event start) to align stakeholders on scope, roles, timelines, and success criteria.
• Lead weekly and bi-weekly project stand-up meetings that foster cross-functional collaboration, align stakeholders on upcoming activities, and drive timely completion of project milestones and deliverables.
• Compile and synthesize post-event feedback from members and associates into a comprehensive retrospective deliverable, enabling teams to evaluate outcomes and inform future meeting improvements.
• Proactively identify and elevate risks (e.g., missed deadlines, resource constraints, execution gaps) to ensure timely visibility and mitigation.
• Drive accountability by clearly mapping tasks, ownership, and expectations across all planning stakeholders.
• Take ownership of segments within Drive to 75 calls, strengthening team alignment, accountability, and execution discipline.
• Continuously enhance project management capability through formal training, certifications, and applied learning aligned to business needs.
• Executing Innovation in GRB Meeting Structure and Management
• Identify patterns, strengths, and improvement opportunities across GRB meeting types by synthesizing insights from planning cycles and event outcomes.
• Reinforce established best practices while proactively flagging gaps or areas requiring clarification to improve consistency and execution quality.
• Partner closely with stakeholders and planning teams to gather structured feedback on pain points and opportunities for process refinement.
• Pilot and refine new workflows, templates, and meeting frameworks to improve preparation quality, decision-making, and operational efficiency.
• Leverage approved tools and AI capabilities (e.g., Copilot for meeting notes) to enhance documentation accuracy, collaboration, and productivity; develop standardized prompts to support retrospective analysis and deck creation.
• Track outcomes, measure impact, and share actionable recommendations to sustain continuous improvement and meeting excellence.

Skills

Program management

Stakeholder management

Communication

Excel

PowerPoint

Data analysis

AI tooling awareness

Tools

Copilot for meeting notes

Job description

Project Manager What makes Gartner Research Board a GREAT fit for you? When you join Gartner Research Board, you’ll set your career on track for outstanding achievement with a company that knows no limits. We’re the leader in our industry, achieving double‑digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Gartner Research Board serves as trusted advisors to our members (clients) who are CIOs from Global 1000 organizations and government agencies. Our Associates enjoy a collaborative work environment, exceptional career development, and unlimited growth potential. If you like working with a generous, supportive, high‑performing team, Gartner Research Board is where you want to be.

About this role

This role is critical to GRB as it provides the operational backbone for flagship events, ensuring disciplined execution, accountability, and timely delivery across complex, multi‑stakeholder environments. It enables data‑driven decision‑making and continuous improvement, translating insights from planning cycles and retrospectives into tangible enhancements in meeting effectiveness. By integrating structured program management with emerging tools such as AI, this role helps GRB scale meeting excellence, improve member experience, and increase overall impact.

Key Responsibilities

• Maintain and own project plans as the single source of truth for all meeting‑planning activities, ensuring accurate tracking of progress, dependencies, risks, and decisions.
• Lead structured kickoff calls (≥16 weeks prior to event start) to align stakeholders on scope, roles, timelines, and success criteria.
• Lead weekly and bi‑weekly project stand‑up meetings that foster cross‑functional collaboration, align stakeholders on upcoming activities, and drive timely completion of project milestones and deliverables.
• Compile and synthesize post‑event feedback from members and associates into a comprehensive retrospective deliverable, enabling teams to evaluate outcomes and inform future meeting improvements.
• Proactively identify and elevate risks (e.g., missed deadlines, resource constraints, execution gaps) to ensure timely visibility and mitigation.
• Drive accountability by clearly mapping tasks, ownership, and expectations across all planning stakeholders.
• Take ownership of segments within Drive to 75 calls, strengthening team alignment, accountability, and execution discipline.
• Continuously enhance project management capability through formal training, certifications, and applied learning aligned to business needs.
• Executing Innovation in GRB Meeting Structure and Management
  • Identify patterns, strengths, and improvement opportunities across GRB meeting types by synthesizing insights from planning cycles and event outcomes.
  • Reinforce established best practices while proactively flagging gaps or areas requiring clarification to improve consistency and execution quality.
  • Partner closely with stakeholders and planning teams to gather structured feedback on pain points and opportunities for process refinement.
  • Pilot and refine new workflows, templates, and meeting frameworks to improve preparation quality, decision‑making, and operational efficiency.
  • Leverage approved tools and AI capabilities (e.g., Copilot for meeting notes) to enhance documentation accuracy, collaboration, and productivity; develop standardized prompts to support retrospective analysis and deck creation.
  • Track outcomes, measure impact, and share actionable recommendations to sustain continuous improvement and meeting excellence.

Professional Skills & Competencies Requirements

• 3+ years of relevant experience in service, operations, or program management roles
• Demonstrated ability to build strong relationships and influence across a matrixed organization, partnering effectively with multiple teams and leaders
• Excellent written and verbal communication skills, with experience creating executive‑ready presentations and updates
• Strong organizational and prioritization skills, with the ability to manage multiple concurrent workstreams and complex details
• Proven program management experience, including planning, tracking, risk management, and issue escalation in complex projects
• Business acumen to understand strategic initiatives and challenges, and recommend data‑driven solutions
• Strong analytical and problem‑solving skills, with proven ability to work with large datasets and translate insights into actionable recommendations
• Advanced proficiency in Excel and PowerPoint, with the ability to develop high‑quality analyses and compelling presentations

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI.

What do we offer?

Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

• generous PTO
• 401k match up to $7,200 per year
• opportunity to purchase company stock at a discount

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964‑0096 or by sending an email to [e-mail].

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

At Gartner, we guide the leaders who shape the world. Over 13,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.