Project Manager

Ripple; Chicago (IL); Hybrid; USD 112,000 - 140,000; Full time

Benefits offered by this job

Equity

Bonuses

Retirement benefits

Wellness reimbursement

Catered lunches

Job summary

Ripple is seeking a Project Manager for Ripple Treasury, based in the Americas with a focus on Latin America and the United States. You will oversee client implementations, manage scope, timelines, and deliverables, and coordinate cross-functional teams across multiple currencies and time zones.

Ideal candidates have 3+ years of client-facing project management, strong communication skills, and experience with SaaS or B2B software. Fluency in Spanish and Portuguese is a strong advantage.

Qualifications

• 3+ years of client-facing project management experience in SaaS or B2B enterprise software.
• Strong relationship-building and stakeholder management across multiple levels.
• Experience leading multiple projects simultaneously with remote/global teams.
• Technical understanding of Treasury Management Systems or financial software is advantageous.
• Proactively recognizing, monitoring and handling project risks and issues.

Responsibilities

• Lead end-to-end delivery of Ripple Treasury solution implementations, managing scope, timelines, budgets, and deliverables to agreed standards.
• Serve as the point of contact for client project teams, building trust and aligning on goals, achievements, and expectations.
• Create and maintain detailed project plans in accordance with Ripple Treasury’s methodology.
• Collaborate cross-functionally with Product, Implementation, and Customer Success teams to align objectives.
• Coordinate delivery across multiple Latin American countries and the United States.
• Manage bank connectivity and integration workstreams across Latin America and US banking partners.
• Define and supervise critical success factors for each engagement and ensure alignment with client objectives.
• Identify and mitigate project risks, clarify roles, and escalate issues to leadership.
• Establish project governance and delivery oversight.
• Lead project communications to client executives and internal teams.
• Find opportunities for process improvement, automation, and efficiency enhancements.

Skills

Client-facing PM

Relationship building

Cross-functional collaboration

Risk management

Remote/global teams

Job description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Position Summary

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Position Summary

At Ripple Treasury, we empower finance and treasury teams around the world to work smarter, faster, and with greater confidence. Our cloud-based treasury and risk management platform helps organizations gain real-time insight to their cash, liquidity, and risk positions, enabling better decisions and stronger financial outcomes. We believe in delivering not just software, but transformative solutions that make a measurable difference for our clients.

We are looking for a Project Manager to guide client implementations within our Latin America region, with a secondary focus on the United States. In this role at Ripple Treasury, you will collaborate with internal and external team members to control project scope, set timelines and deliverables, coordinate resources, encourage communication among participants, lead the process to achieve client goals, and proactively bring up risks as needed.

Based in Miami, New York, San Francisco, or Chicago, this role demands robust project oversight, a process-focused approach, and client engagement skills to ensure structured planning and delivery across several simultaneous projects throughout Latin America and the United States. Outstanding organizational, problem-solving, and leadership capabilities are crucial to achieving high-quality results.

What You Will Do

• Lead end-to-end delivery of client-facing Ripple Treasury solution implementations, managing scope, timelines, budgets, and deliverables to agreed standards.
• Serve as the point of contact for client project team members, building trust and ensuring alignment on goals, achievements, and expectations.
• Create and maintain detailed project plans in accordance with Ripple Treasury’s project management methodology.
• Collaborate cross-functionally with Product, Implementation, and Customer Success teams to align project objectives and execution.
• Coordinate delivery across multiple Latin American countries and the United States, spanning time zones and languages.
• Manage bank connectivity and integration workstreams across Latin American and US banking partners.
• Define and supervise critical success factors for each engagement, ensuring alignment with client business objectives.
• Identify and mitigate project risks, clarify roles and responsibilities, and bring up issues to leadership as needed.
• Establish project governance, ensuring oversight and compliance with delivery standards.
• Lead project communication, including regular status updates to client executives, internal collaborators, and business units.
• Find opportunities for process improvement, automation, and efficiency enhancements across the delivery lifecycle.

Who We Are Looking For

• 3+ years of experience in client-facing project management, preferably within a SaaS or B2B enterprise software environment.
• Strong relationship-building skills, with the ability to engage and influence client team members at multiple levels of an organization.
• Experience leading multiple sophisticated projects simultaneously, often with remote resources and global teams.
• Technical competence and understanding of Treasury Management Systems (TMS) or financial software products is advantageous.
• Demonstrated capability to proactively recognize, monitor, and handle project risks and issues.
• Strong listening, presentation, and consultative communication abilities with the capacity to customize messages for diverse audiences.
• Highly organized with a demonstrable track record of delivering projects on time and within budget.
• Ability to thrive in a fast-paced, high-growth environment while balancing multiple priorities.
• Experience leading projects for clients across Latin America and the United States, with awareness of local business customs and regulatory frameworks.
• Familiarity with Latin American and US bank connectivity standards and payment schemes is helpful.
• Business-level fluency in Spanish is required.
• Business-level proficiency in Portuguese is a strong advantage.
• Existing right to work in the United States.

For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

IL Annual Base Salary Range: $112,000 USD - $140,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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