Project Manager

Flotek Industries, Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Flotek Industries, Inc. seeks a Project Manager to lead cross-functional technical projects spanning hardware, software, and cloud systems. You will coordinate teams, manage scope, schedule, and budget, and ensure customer satisfaction from award to delivery.

The role emphasizes strong communication with customers and internal stakeholders, with travel to engage clients and support project milestones. A technical background and proven PM experience in a complex environment are essential.

Qualifications

• Bachelor's degree in Engineering or a related technical field, or a Bachelor's degree in Business with significant experience managing technical projects.
• Minimum 5 years of experience in a customer-facing project engineering or project management role within a technical industry.
• Experience managing complex, technical projects involving hardware, software, or data systems.
• Strong written and verbal communication skills with the ability to communicate effectively with customers and internal stakeholders.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using industry-standard project management tools and methodologies.

Responsibilities

• Execute projects from award through completion, ensuring successful delivery and customer acceptance.
• Facilitate the definition of project scope, goals, deliverables, and acceptance criteria.
• Establish and maintain detailed project schedules while coordinating all required project management systems.
• Develop detailed work plans identifying and sequencing all activities required to complete projects successfully.
• Define project tasks, timelines, and resource requirements.
• Monitor and manage project financial performance, including revenue, margins, bill rates, utilization, and overall profitability.
• Prepare and deliver project performance updates and data metrics throughout the lifecycle of the system.
• Prepare and share project evaluations and assessments of results upon completion.
• Serve as the primary liaison with customers throughout the project lifecycle.
• Build strong client relationships that foster trust and encourage repeat business.
• Facilitate effective project meetings with both internal teams and customers.
• Ensure customer expectations and acceptance criteria are clearly defined and met.
• Successfully transition customers from project acceptance into aftermarket maintenance and support programs.
• Work closely with Sales to deliver lifecycle support and maintenance programs that ensure long-term customer satisfaction.
• Collaborate effectively with internal teams including Operations, Research & Development, Software Development, Data Solutions.

Skills

Project management

Customer relationships

Cross-functional collaboration

Communication

Time management

Education

Bachelor's degree in Engineering or related technical field

Bachelor's degree in Business with technical project experience

Tools

Industry-standard PM tools

Job description

Flotek creates unique solutions to reduce the environmental impact of energy on air, water, land and people. A technology-driven, specialty green chemistry and data technology company, Flotek helps customers across industrial and commercial markets improve their environmental performance. The Company serves specialty chemistry needs for both domestic and international energy markets. Flotek has an intellectual property portfolio of over 170 patents and a global presence in more than 15 countries, including North America, Latin America, the Middle East and North Africa. Flotek is based in Houston, Texas and its common shares are traded on the New York Stock Exchange under the ticker symbol "FTK.". For additional information on Flotek, please visit www.flotekind.com.

Overview

The Project Manager oversees the successful planning, execution, and completion of technical projects involving integrated hardware, software, and cloud-based systems. This role coordinates cross-functional teams and resources to ensure projects are delivered on time, within scope, and meet defined customer expectations. The Project Manager plays a critical role in maintaining strong customer relationships and ensuring a high level of customer satisfaction throughout the project lifecycle.

Key Responsibilities

Reporting to the Operations Manager, the Project Manager will have direct responsibility for the following:

Project Execution & Delivery

• Execute projects from award through completion, ensuring successful delivery and customer acceptance.
• Facilitate the definition of project scope, goals, deliverables, and acceptance criteria.
• Establish and maintain detailed project schedules while coordinating all required project management systems.
• Develop detailed work plans identifying and sequencing all activities required to complete projects successfully.
• Define project tasks, timelines, and resource requirements.
• Monitor and manage project financial performance, including revenue, margins, bill rates, utilization, and overall profitability.
• Prepare and deliver project performance updates and data metrics throughout the lifecycle of the system.
• Prepare and share project evaluations and assessments of results upon completion.

Customer Relationship Management

• Serve as the primary liaison with customers throughout the project lifecycle.
• Build strong client relationships that foster trust and encourage repeat business.
• Facilitate effective project meetings with both internal teams and customers.
• Ensure customer expectations and acceptance criteria are clearly defined and met.
• Successfully transition customers from project acceptance into aftermarket maintenance and support programs.

Cross-Functional Collaboration

• Work closely with Sales to deliver lifecycle support and maintenance programs that ensure long-term customer satisfaction.
• Collaborate effectively with internal teams including:
• Operations
• Research & Development
• Software Development
• Data Solutions
• Communicate project status regularly and coordinate troubleshooting efforts when issues arise.
• Manage multiple projects simultaneously across geographically dispersed teams.
• Identify and resolve critical issues in a time-sensitive, customer-focused environment.
• Recognize and acknowledge the contributions of team members to support strong project team performance.

Industry & Technical Understanding

• Develop a strong understanding of industry applications and their relationship to analyzers and data outputs delivered to customers.
• Continuously learn and understand the technical aspects of JP3 technologies and data services
• Bachelor's degree in Engineering or a related technical field, or a Bachelor's degree in Business with significant experience managing technical projects.
• Minimum 5 years of experience in a customer-facing project engineering or project management role within a technical industry.
• Experience managing complex, technical projects involving hardware, software, or data systems
• Strong written and verbal communication skills with the ability to communicate effectively with customers and internal stakeholders.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using industry-standard project management tools and methodologies.
• Ability and willingness to learn the technical aspects of JP3 technologies and data services.

Preferred Qualifications

• Demonstrated success managing technical projects within the energy industry.
• Project Management Professional (PMP) Certification.

Travel

Travel approximately 25% of the time to support customer engagement and face-to-face meetings when necessary.

Flotek Industries is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, national or ethnic origin, age, disability, veteran status, or any other characteristics protected by applicable local, state or federal laws.