Project Management-Senior Manager

Verizon; Basking Ridge (NJ); Hybrid; USD 105,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and personal days

Tuition assistance and parental leave

Job summary

Verizon is seeking a dynamic Sales Enablement Manager to drive a comprehensive enablement program across sales, product management, and marketing. The role focuses on accelerating revenue growth by delivering tools, processes, and targeted training to the field.

The position requires strong knowledge of sales operations and experience in enterprise environments. It is a hybrid role with expectations for flexible scheduling and cross-functional collaboration to enhance the customer experience and

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required.
• Experience in call center operations.
• Experience in sales, sales operations, business development or marketing.
• Willingness to work flexible shifts, evenings, weekends or holidays.

Responsibilities

• Designing, building and implementing a comprehensive sales enablement program (tools, processes, programs and accreditations).
• Partnering with Sales Leadership to identify knowledge and skills gaps and roll out targeted programs.
• Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.
• Identifying standard methodologies for rapid dissemination across the field.
• Crafting and running sales enablement tools/materials that support the sales force in revenue generation.
• Deep knowledge of the sales organization, value proposition and channels of distribution.
• Ensuring skills, knowledge and sales readiness of sales organization.
• Delivering accurate, detailed, timely, user-friendly ongoing reports.
• Reviewing performance and making adjustments for continuous improvement.

Skills

Call center operations

Sales operations

Marketing

Flexible shifts

SQL

Education

Bachelor's degree

Tools

Microsoft Dynamics

Cisco ICM Scripting

Call Routing IVR

PET Dialer

SSMS / Teradata / GCP SQL

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

You will be managing a fast changing and evolutionary environment with expectations of uncommon and non-standard deliverables. In this pivotal role, you will have a large impact by increasing revenue across all segments of our business. Provide information, data, materials and tools that facilitates strategic direction, delivering on the customer experience, and strengthening the Brand. Serve as a critical link between the development and the execution of multiple projects simultaneously.

• Designing, building and implementing a comprehensive sales enablement program (to include tools, processes, programs and accreditations).

• Partnering with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments and roll out targeted programs.

• Collaborating with Product Management and Product Marketing teams to develop and launch sales enablement programs.

• Identifying standard methodologies for rapid dissemination across the field.

• Crafting and running sales enablement tools/materials that support the sales force in their revenue generating efforts.

• Deep knowledge and understanding of the sales organization, the company's value proposition and our channels of distribution.

• Ensuring skills, knowledge and sales readiness of sales organization.

• Delivering accurate, detailed, timely and user-friendly ongoing reports.

• Reviewing performance and making adjustments for continuous improvement-in both cost-effectiveness, quality, speed, and customer satisfaction.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in call center operations.

• Experience in sales, sales operations, business development or marketing.

• Willingness to work flexible shifts, evenings, weekends or holidays, at times.

Even better if you have one or more of the following:

• A Master's degree

• Presented new and complex wireless technologies to C-Level executives.

• Led cross-functional teams and aligned groups to a common goal.

• Experience in Enterprise Sales, B2B Sales or Sales Operations.

• Ability to develop and implement innovative strategies that result in the successful achievement of critical business goals and objectives.

• PMP Certification

• Lean Six Sigma Certification

• Experience with Proactive Engagement Team (PET) Dialer

• Experience with Microsoft Dynamics

• Experience with Cisco ICM Scripting

• Experience with Call Routing IVR

• Data Visualization experience (Can read and write SQL and experience running queries in SSMS, Teradata, and/or GCP).

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

• Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon.
• From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.
• Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
• For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The salary range for the location(s) listed on this job requisition based on a full-time schedule is: $104,500.00 - $200,000.00.The salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $115,000.00 - $200,000.00.