Project Management Lead - Branch Network Real Estate, VP

Citi; Miami (FL); Hybrid; USD 107,000 - 161,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid time off

Job summary

The Project Manager is part of Citi's Network Distribution team and helps ensure that branch appearance supports an exceptional customer experience. The role covers all branch projects—Refresh, Renovations, Relocations, De Novo Builds and Branch Appearance—working with key partner groups to meet timelines and budget.

Based in a hybrid arrangement in Miami, FL or New York, NY, the PM collaborates with Market Planners and Senior Project Managers to create a Master Market Plan and to evaluate De

Qualifications

• 6-10+ years in total; 3+ years in planning and project management.
• 4-year college degree required; advanced degree preferred.
• Presentation and interaction experience with senior executives.
• Excellent verbal and written communication skills and ability to influence others.
• Demonstrated ability to manage large, complex projects.
• Ability to think strategically, as well as execute with a strong attention to detail.
• Working knowledge of branch functions and banking operations.

Responsibilities

• Support execution of all branch projects (refresh, renovations, relocations, de novo builds); identify and prioritize branches within strategy.
• Collaborate with Market Planners and Senior Project Managers to assess new branch sites (De Novo and Relocation).
• Collaborate with Senior Project Managers and Real Estate Services to identify branch project scope.
• Ensure timely execution of all branch projects with minimal changes to original scope.
• Monitor all phases of refresh, renovation, relocation and de novo projects; proactively identify risks and issues.

Skills

Stakeholder management

Verbal & written comms

Strategic thinking

Presentation skills

Education

4-year college degree

Advanced degree preferred

Job description

The Project Manager is part of the Network Distribution team and helps ensure that the appearance of the branch enhances the overall customer experience. Project managers are involved in all branch projects (Refresh, Renovations, Relocations, De Novo Builds and Branch Appearance). Collaboration with key partner groups is critical to ensure the branch projects are completed on time and on budget, that appearance standards are met and maintained and that the branch is well maintained. In conjunction with the Market Planners and Senior Project Managers, this individual is also involved in creating a Master Market Plan that optimizes the regional distribution network, as well as analyzing potential De Novo and Relocation sites and collaborating with key partner groups to ensure successful buildouts and openings. This position will provide direct support to the Senior Project Managers.

Primary Responsibilities

• Support execution of all branch projects (refresh, renovations, relocations, de novo builds); identify and prioritize branches within strategy
• Collaborate with Market Planners and Senior Project Managers to assess new branch (De Novo and Relocation) sites
• Collaborate with Senior Project Managers and Real Estate Services (RES) to identify branch project scope
• Ensure timely execution of all branch projects with minimal changes to original scope
• Monitor all phases of refresh, renovation, relocation and de novo projects; proactively identify risks and escape issues impacting branch personnel or putting the project at risk for an on-time, on-budget delivery
• Serve as a primary point of contact for branch personnel during refresh, renovation, relocation, de novo and branch appearance projects
• Execution of branch appearance programs; influence branch personnel to adhere to standards
• Partner with RES to ensure branch related issues are resolved quickly and cost-effectively

Qualifications

• 6-10+ years in total; 3+ years specifically in planning and project management experience
• 4-year college degree required; advanced degree preferred
• Presentation and interaction experience with senior executives
• Excellent verbal and written communication skills and ability to influence others to gain buy-in
• Demonstrated ability to support and monitor progress on large, complex projects
• Ability to think strategically, as well as execute with a strong attention to detail
• Demonstrated ability to manage stakeholder expectations while identifying issues and problems, generating solutions and recommending appropriate alternatives
• Working knowledge of branch functions and banking operations

This is a hybrid position based in Miami, FL (Doral) or New York, NY.

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Job Family Group

Project and Program Management

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Job Family

Project Management

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Time Type

Full time

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Primary Location

Miami Florida United States

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Primary Location Full Time Salary Range

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Oct 17, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer

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