Project Management 2 Professional & Administrative

University of Minnesota; Minneapolis (MN); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive wages and paid holidays

Generous time off

Professional development opportunities

Employer-provided retirement plans

PSLF opportunity

Job summary

University of Minnesota’s University Services PMO is seeking a Project Management 2 Professional & Administrative (P&A) to plan and manage medium to large projects across divisions. You will collaborate with stakeholders, vendors, and cross-functional teams to deliver on time and within budget while driving process improvements.

The role emphasizes analyzing business processes, defining requirements, and leading change initiatives to modernize operations across the university services landscape.

Qualifications

• BA/BS plus at least 2 years of experience, or master's degree.
• 4 years of work experience in the areas of business or systems process analysis with a non-related degree.

Responsibilities

• Manage medium to large projects from conception to post go-live support.
• Develop a project charter with scope, timelines and objectives.
• Continuously analyze project progress and adapt scope, timelines, or resources to safeguard project health.
• Identify resource needs and coordinate with departmental leadership across shared services.
• Collaborate with business partners, vendors, and cross-functional teams to drive adoption of deliverables.
• Maintain transparent communication with stakeholders, providing updates, metrics, and risks.
• Document detailed business requirements and process maps with accuracy.
• Lead end-to-end process change initiatives to modernize and scale operations.
• Collaborate with process owners to enable long-term optimized workflows.
• Assist in designing SOPs and training materials to ensure smooth adoption.
• Support rigorous testing to ensure reliable, high-quality solutions before rollout.

Skills

Project management

Stakeholder communication

Analytical thinking

Process improvement

Change management

Education

BA/BS + 2 years experience or master's

4 years experience in business/process analysis

Tools

Microsoft Project

Microsoft Excel

Job description

About the Job

University Services supports the University of Minnesota by creating places and experiences that inspire people to learn, live and work at the University of Minnesota. We're the people behind the scenes who ensure the University functions each and every day. We house our students, serve the food, heat and cool buildings, care for the grounds, build and renovate facilities, plan the future of our campuses and work to create a more environmentally sustainable university.

The University Services Project Management Office (PMO) is looking for a Project Management 2 Professional & Administrative (P&A) professional to join our team! The individual in this role will support medium to large scale projects for a variety of University Services divisions. In this role you will plan and manage all aspects of assigned projects. Ideal candidates have the ability, knowledge and skills for analyzing business processes, systems and applications with the objective of improving and/or automating the work. The position is responsible for executing projects assigned to them and ensuring they are supporting University Services' initiatives. This position interacts with a variety of business lines across University Services.

Major Responsibilities

• Manage medium to large projects of moderate to high complexity from conception, through implementation and hypercare / post go live support, ensuring delivery on time, within budget, and in alignment with unit strategic objectives.
• Develop a project charter with guidance and approval from the project sponsor, formulating scope, timelines and defining objectives that actively integrate diverse stakeholder perspectives across the organization.
• Continuously analyze project progress, taking early initiative to adapt scope, timelines, or resources to safeguard project health and ensure long-term viability.
• Identify resource needs and partner with departmental leadership across shared services to secure adequately skilled team members, ensuring they have the autonomy, support, and tools required to deliver on project commitments.
• Collaborate effectively with business partners, vendors, and cross-functional teams to build alignment, cultivate strong working relationships and drive universal adoption of project deliverables.
• Maintain consistent, transparent communication with key stakeholders and leadership, providing regular updates, reporting project outcomes, metrics and risks.
• Document detailed business requirements and functional/technical process maps with accuracy, seeking creative solutions that bridge technical capabilities with business goals.
• Lead end-to-end process change initiatives-from current-state analysis through future-state design-proactively identifying opportunities to modernize, streamline and scale operations.
• Collaborate with business process owners, equipping them with the knowledge and confidence to independently manage and operate optimized workflows long-term.
• Support process owners in designing standard operating procedures, delivering engaging user training, developing accessible documentation and tailored communications to ensure smooth adoption across all impacted audiences.
• Assist the project team in developing and executing rigorous test plans to ensure solutions are reliable, high-quality and fit for purpose before rollout.

Work Environment

The work is primarily performed on a large, urban University Campus. This position is a hybrid position requiring the incumbent to be on campus two days a week. Meeting modalities include in-person and Zoom.

Qualifications

Minimum Qualifications

• BA/BS plus at least 2 years of experience, or master's degree
• 4 years of work experience in the areas of business or systems process analysis with a non-related degree

Preferred Qualifications

• Demonstrated ability to deliver projects in a complex, multi-stakeholder environment within scope, timeline, and budget
• Hands‑on experience and understanding of project implementations, project structure (both formal and informal), project life‑cycle, and best practice standards
• Proven ability to navigate the unique culture, cross-functional matrix, and stakeholder dynamics of a large-scale land‑grant institution.
• Strong verbal and written communication including solid meeting facilitation skills
• Proven ability to effectively build and maintain relationships with stakeholders and sponsors.
• Understands the university structure and that projects are focused on implementing in a service organization

Knowledge and Skills Essential to the Position

• Able to effectively analyze data and complex information
• Strong attention to detail and organizational skills
• Able to navigate ambiguity
• Able to effectively communicate with a broad range of partners and stakeholders
• Strong skills in creativity, problem solving, and adaptability to changing priorities
• Project management, planning, problem-solving and decision-making skills
• Ability to implement change management approaches to project plans

Pay and Benefits

Pay Range: $85,000 - $100,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree‑seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer‑paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world‑renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work‑life flexibility.