Project Director, Waves

Digital Harbor Foundation

Baltimore (MD)

On-site

USD 75,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, and Vision Insurance

401k Retirement Plan

15-25 Days Paid Time Off

Paid Holidays

Paid Parental Leave

Job summary

Digital Harbor Foundation seeks a Project Director for the Waves Program in Baltimore to manage operations and personnel and oversee funding and strategic planning. This full-time role requires a Master's degree or equivalent experience, alongside 5+ years in management and a passion for digital equity. The position offers a salary range of $75,000 - $80,000 and comprehensive benefits including health insurance, a 401k plan with matching, and generous paid time off.

Qualifications

Masters or higher in business administration or technology-related field, or 10+ years in executive or product management.
5-8+ years in a managerial capacity leading a team.
Experience building systems, processes, and business solutions.
Experience leading teams and managing/developing others.

Responsibilities

Manage and supervise all aspects of the Waves Program.
Oversee programmatic and day-to-day operation.
Foster partnerships with stakeholders for funding opportunities.
Participate in strategic planning and direction.

Skills

Relationship building

Verbal communication

Written communication

Analytical thinking

Leadership

Project management

Problem solving

Adaptability

Education

Masters in business administration or technology

Job description

Overview

Waves, a project of Digital Harbor Foundation, provides free Internet access in Baltimore City through the deployment of network technology which is owned by members who choose to use our service. Waves connects households across communities using various methods to advance digital equity and close the Digital Divide. Through the immediate deployment of Internet service, distribution of useful devices, and ongoing support services in the form of referrals, education, and advocacy, Waves is dedicated to ensuring all residents in Baltimore and beyond have access to the Internet service they deserve through free and affordable planning, ongoing education, and collaboration with community partners.

Digital Harbor Foundation is dedicated to democratizing societal and economic well-being through digital equity for everyone, increased diversity in the tech sector, innovative education, and technology for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now.

Education and Experience Requirements

Masters or higher in business administration or technology related field, or 10+ years in executive or product management
5-8+ years in a managerial capacity leading a team and operational or administrative department
Experience building systems, processes, and business solutions.
Experience forming and scaling networks.
Experience leading teams and managing/developing others.

Knowledge, Skills and Abilities

Ability to build relationships quickly and across lines of difference.
Excellent verbal and written communication with a specific focus on communicating across diverse backgrounds and perspectives. Ability to facilitate an open and constructive dialogue.
Passion and experience relating to digital equity efforts
Analytical and pragmatic mind to balance big-picture strategy and executing details
Ability to prioritize and manage multiple projects in a growing and evolving environment
Clear commitment and vision for how equity and inclusion shows up in organizational design
Superb written and verbal communication skills
Effective leadership, critical thinking, and adept problem solving
Exhibit adaptability through a flexible, open-minded, and willing-to-adjust attitude
Ability to successfully work independently, including managing multiple projects and deadlines and proactively identifying and completing tasks
Ability to collaborate on informal and formal team-based projects
Ability to act as a strategic thought partner and make recommendations that take into account competing needs and priorities
Outstanding organization and ability to manage logistics of multiple projects

Director Attributes

Thinks tactically about how to best achieve excellence, effectiveness, and efficiency on goals, shared mission, shared values and objectives for the team
Effective receives direction from the Senior Leadership Team and properly aligns to shared mission, values, vision, and strategies set for the organization
Ensures accountability of team members and effectively communicates direction to team
Develops a plan for how their functional area will support that strategic vision.
Motivates and rallies employees, advisory committee members, and funders
Prepares the division/department to execute on the tasks that help achieve the project’s goals.
Guides their team through changes while minimizing the negative impact of disruptions.
Draws on deep expertise in the functional areas they oversee.
Effectively delegates management duties.
Assess their direct reports against key metrics to ensure quality performance and improvement.
Effectively communicates to a range of managerial and staff employees in various settings.
Works well with groups in one-on-one settings to help create the corporate culture.
Emulates the traits and behaviors valued by the organization’s leadership.

Additional Notes

This position is an onsite role in the Baltimore Area with occasional. Candidates must be comfortable with onsite work as well travel to various locations.

Role and Responsibilities

The Project Director is responsible for managing and supervising all aspects of the Waves Program by overseeing all aspects of programmatic and day-to-day operation, managing and supervising personnel, development, budgeting, finance, billing, expenditures, implementation, and ongoing improvements. Additional responsibilities may include fostering partnerships with stakeholders, identifying and advancing funding opportunities, and reporting on project outcomes to leadership and funders. The Project Director will also participate in the development of strategic planning and direction under the direction and in alignment with goals, initiatives, and direction set by the Executive Leadership Team.

IMPORTANT NOTE

As a Full Time Salaried & Director Level-Employee your Actual Time Worked may vary slightly from week to week. Certain deadlines, projects, or major assignments may also require time in excess of your scheduled work hours. As a Full Time Salaried & Director Level-Employee you are expected to work with your direct supervisor on hourly work requirements, flexed time, and other requirements to remain in alignment with expectations for this role.
This position requires availability for meetings, work, and engagement from a 7am to 7pm window and may require additional time spent as well as additional time spent on weekends due to ongoing workflow, deadlines, projects, or major assignments may also require time in excess of your scheduled work hours.
The Director for Waves is required to ensure that their supervisor is blind copied on all communication related to the performance of these duties and to ensure that their supervisor is kept up to date regarding the status of all work, projects, processes, and assignments.
The Director for Waves is required to ensure and remain in alignment with the organization's culture, leadership, management, strategies, commitments, vision, procedures and processes.
The Director for Waves should possess effective management skills in regards to personnel, staff, and employees ensuring that resources are not wasted and deployed in a manner that provides the organization with the highest rate of return on personnel costs.
The Director for Waves should disclose any and all apparent or actual conflicts of interest and agree to only act in the best interest of the Waves Project. The Director for Waves must agree to act ethically, with a duty of loyalty, and best interest of the organization. Outside involvement with advisory groups, organizations, or entities that pose a potential risk to the best interest of Waves should be avoided and may be prohibited based on determinations from compliance and management.
The Director for Waves must be fully committed to development needs for the Waves project on an ongoing basis and must take complete and full ownership over development duties for the Waves Division, Team, and Project.
The Director for Waves must be fully committed to ensuring the successful financial management of the Waves project and must assume complete and full ownership over understanding and developing budgets, ensuring proactive management of programmatic deadlines, reporting, ensuring compliance needs are met as well as monitoring budgets, billing, drawdowns, and related matters. The Director for Waves should obtain a robust understanding of what is in the Waves Budget and must assume management for all factors that affect outcomes related to budget and financial performance.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

Compensation for this full-time position is $75,000 - $80,000 annually.

Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive:

Health Benefits & Insurance

Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions)
Pre-Tax Flexible Savings Account (FSA)
Paid Accidental Death & Dismemberment (AD&D) Insurance
Paid Short-Term & Long-Term Disability Insurance
Paid Basic Life Insurance
Offered Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
Total Pet Plan and Supplemental Wishbone Pet Insurance
Employee Opportunity Program (EAP) - Health and Wellness
Wellness Reimbursement Program

Retirement