Project Delivery Program Lead

IQVIA Laboratories; Marietta (GA); On-site; USD 104,000 - 173,000; Full time

Job summary

IQVIA Laboratories in Marietta, GA is seeking a Project Delivery Program Lead to oversee the operational delivery of complex clinical research studies and global customer programs. You will drive study planning, governance, and continuous improvement while ensuring SOPs and best practices are followed.

You will develop project plans, manage budgets and timelines, lead customer meetings, and serve as the escalation point for study and program-level issues, ensuring effective communication and

Qualifications

• Bachelor's Degree in Life Sciences and/or related experience preferred.
• 5-7 years of experience in clinical trials/ project management or laboratory environment preferred.
• Thorough knowledge of project management processes and central laboratory operations, including kits and supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts, is required.
• Demonstrated proficiency with Microsoft Office and centralized laboratory systems, or equivalent systems experience, is preferred.
• Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred.
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree.

Responsibilities

• Lead the setup and delivery of complex clinical research studies, including companion diagnostic and multi-region studies.
• Develop and maintain project plans, milestones, risk logs, issue logs, action logs, budgets, timelines, and deliverables.
• Partner with Study Setup teams to support high-quality database configuration and protocol-specific documentation.
• Build and manage customer relationships, lead customer meetings and presentations, and serve as an escalation point for study and program-level issues.
• Monitor study activities, documentation, eTMF filing, reporting, scope changes, service issues, and closeout requirements throughout the project lifecycle.
• Prepare and present protocol-specific materials at kick-off meetings, investigator meetings, bid defense meetings, and other internal or external meetings.
• Provide study training to sites, CRAs, and customers, and establish effective communication channels to manage expectations and resolve issues.
• Lead customer program processes, best-practice development, process improvements, mentoring activities, and department-level assignments.

Skills

Project management

Stakeholder management

Communication

English proficiency

Education

Bachelor's degree in Life Sciences

Tools

Microsoft Office

Laboratory information systems

Job description

We are seeking a Project Delivery Program Lead to join IQVIA Laboratories at Marietta, GA.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary

Lead the operational delivery of complex clinical research studies and global customer programs, serving as a key contact for internal and external stakeholders. Drive effective study planning, execution, governance, and continuous improvement while ensuring work complies with standard operating procedures, policies, and good practices.

What You'll Be Doing

• Lead the setup and delivery of complex clinical research studies, including companion diagnostic and multi-region studies
• Develop and maintain project plans, milestones, risk logs, issue logs, action logs, budgets, timelines, and deliverables
• Partner with Study Setup teams to support high-quality database configuration and protocol-specific documentation
• Build and manage customer relationships, lead customer meetings and presentations, and serve as an escalation point for study and program-level issues
• Monitor study activities, documentation, eTMF filing, reporting, scope changes, service issues, and closeout requirements throughout the project lifecycle
• Prepare and present protocol-specific materials at kick-off meetings, investigator meetings, bid defense meetings, and other internal or external meetings
• Provide study training to sites, CRAs, and customers, and establish effective communication channels to manage expectations and resolve issues
• Lead customer program processes, best-practice development, process improvements, mentoring activities, and department-level assignments

What We Are Looking For

• A Bachelor's Degree in Life Sciences and/or related experience is preferred
• 5-7 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment preferred
• Thorough knowledge of project management processes and central laboratory operations, including kits and supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts, is required
• Demonstrated proficiency with Microsoft Office and centralized laboratory systems, or equivalent systems experience, is preferred
• Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills And Abilities Needed For This Role

• Excellent interpersonal and customer management skills, with the ability to establish and maintain effective working relationships with coworkers, managers, and customers
• Thorough understanding of medical and clinical research terminology
• Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment
• Strong written and verbal communication skills, including a good command of the English language
• Ability to lead cross-functional activities, coordinate issue resolution, mentor colleagues, and support continuous process improvement

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $83,000.00 - $173,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.