Project Coordinator - Temporary

Angeion Group; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Angeion Group is seeking a capable project support specialist in the United States to help manage case workflows, perform skip traces, and assist with claimant communications across channels including IVRs and social media.

You will work with Project Management staff to track progress, create project documentation, and ensure timely processing of claims and related invoices while maintaining high levels of client service.

Qualifications

• 1-2 years of project support or associate experience in business, accounting, finance, paralegal or other related field.
• Minimum of 1-2 years of related experience and demonstrated track record of accomplishments.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to be flexible to adapt and act quickly when urgent matters require it.
• Ability to work and maintain patience with diverse individuals of various ethnic backgrounds and professional competencies.
• Project a positive, professional image toward clients, vendors and staff in all interactions and situations.
• Aggressive problem diagnosis and creative problem-solving skills.
• Excellent attention to detail.
• Must be an independent worker.
• Problem analysis and problem resolution at both a strategic and functional level.
• Excellent computer skills including MS Office (Word, Excel, Outlook, PowerPoint) required.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Support case management company-wide by performing skip traces, assisting with escalated claimant communications situations, helping with IVRs and social media and organizing the company’s document retention initiative.
• Directly support the management of cases with Project Management staff.
• Assist with implementing the detailed project plan to monitor and track progress.
• Create and maintain comprehensive project documentation, including but not limited to a timely update of statuses, deadlines, tasks ownership, etc.
• Monitor and communicate the status of projects with respect to milestones, schedule commitments.

Skills

MS Office

Attention to detail

Communication skills

Job description

Theessentialfunctionsinclude,butarenotlimitedtothefollowing:

• Supportcasemanagementcompany-widebyperformingskiptraces,assistingwithescalatedclaimant communicationsituations,helpingwithIVRsandsocialmediaandorganizingthecompany’sdocument retentioninitiative
• DirectlysupportthemanagementofcaseswithProjectManagementstaff
• Assistwithimplementingthedetailedprojectplantomonitorandtrackprogress
• Createandmaintaincomprehensiveprojectdocumentation,includingbutnotlimitedtoatimelyupdate ofstatuses,deadlines,tasksownership,etc.
• Monitorandcommunicatethestatusofprojectswithrespecttomilestones,schedulecommitments
• Assistwiththecoordinationofinternalresourcesandthirdparties/vendorsfortheflawlessexecutionof projects
• Assistwiththecreationandexecutionofcaseinvoices
• Assistwiththeprocessing,deduplication,normalization,optimization,andanalysisoflargeamountsof data,includethepreparationofrequisitereports
• Ensureallclaimsandincomingcorrespondenceareprocessedtimelyandaccuratelyaccordingto settlementagreements
• Reviewclaimsandsupportingdocumentationtodetermineeligibilityofclaim
• Skip Tracing undeliverable notices and checks
• Resolveproblemsresultingfromclaimsadjudication
• Assistprojectmanagementstaffwiththedistributionofsettlementbenefitstoeligibleclaimants, includingpostdistributionservices,asneeded
• Protect the secrecy of confidential information qualifications
• Maintainhighlevelofcustomerserviceto clientsandclaimantswhilepositivelyrepresentingthe organization
• Continuallyworktowardstrengtheningindustryknowledgeandallrelevantapplications
• Communicateregularlyandeffectivelywithallcolleagues
• Meetregularlywithmanagersto providefeedbackandfacilitatecommunication
• Adheretoall businessprocesseswhileperformingtasks
• Performotherwork-relateddutiesasassignedbymanagement

Qualifications

Qualificationsinclude:

• 1-2yearsofprojectsupportorassociateexperiencein business, accounting,finance,paralegalorotherrelatedfield
• Minimumof1-2yearsof relatedexperienceandademonstratedtrackrecordofaccomplishments
• Abilitytoperformcomfortablyinafast-paced,deadline-orientedworkenvironment
• Abilitytobeflexibletoadaptandactquicklywhenurgentmattersrequireit
• Abilitytoworkandmaintainpatiencewithdiversifiedindividualsofvariousethnicbackgroundsand professionalcompetencies
• Projectapositive,professionalimagetowardclients,vendorsandstaffinallinteractionsandsituations
• Aggressiveproblemdiagnosisandcreativeproblem-solvingskills
• Excellent attention to detail
• Must be an independent worker
• Problemanalysisandproblemresolutionatbothastrategicandfunctionallevel
• Excellentcomputerskillsincludingall MSOfficeapplications.(Word,excel,outlook,PowerPoint) required
• Mustbeauthorizedtoworkin theUnitedStateswithoutsponsorship

Physical and Mental Demands

Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbemetbyanemployeetosuccessfully performtheessentialfunctionsof thisposition.Reasonableaccommodationsmaybemadeto enableindividuals withdisabilitiestoperformthefunctions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use of hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally liftand/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Thispositionrequirestheabilitytoanalyzemanyvariablesandchoosethemosteffectivecourseofactionatany given point intime. Youmust be abletohandlemultipletasks anddiversework problemsonadaily basis. You mustbeabletohandlestressfulsituationsandinteractwithvariouspersonalities atalllevelsofthecompany, whilealsoprioritizingyourworkload.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.