Project Coordinator-Production Associate

Sir Speedy Printing and Marketing; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

IRA with company match

Mon-Fri daytime hours

Training

Job summary

Sir Speedy Printing and Marketing seeks a Project Coordinator/Production Associate to support customers from in-office, phone, and email channels. You will translate client requirements into appropriate printing and marketing solutions and work with the sales team to grow orders.

In this role, you will explain our capabilities to clients, ensure all project needs are met, and assist production in delivering orders on time. Teamwork and strong communication are essential.

Qualifications

• Attention to detail and a proactive approach to client needs.
• Clear verbal and written communication with customers and internal teams.
• Ability to work with sales to increase customer satisfaction and orders.

Responsibilities

• Provide service to customers in-office, over the phone, and by email.
• Identify client requirements and propose best-fit services and products.
• Explain products, services, and capabilities to customers.
• Ensure all client requirements are met for unique projects.
• Assist production to move orders from quote to delivery.

Skills

Detail oriented

Proactive

Excellent communication

Team player

Strong computer skills

Tools

PrintSmith

PrinterPlan

Job description

Project Coordinator-Production Associate

Project Coordinator/Production Associate

A locally owned and nationally recognized Printing, Signage and Marketing Services company in Havertown, PA is looking for an experienced Project Coordinator to help clients.

We have a fast paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. Competitive pay, benefits, IRA and a professional environment with the ability to learn and thrive are available to the right candidate.

We work with a dynamic and interesting client base ranging from Universities, Private Schools and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Project Coordinator Team comes in!

Our Project Coordinators work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview

• Provide service to customers in our office, over the telephone and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.
• Help out in production getting orders out the door and to the clients.

Skills we are looking for:

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time

Skills desired, but not required:

• Previous experience in Business to Business , as well as, Business to Consumer
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Willingness to learn the operation of machinery
• Experience with PrintSmith or PrintersPlan
• Prepress graphics experience

Benefits and compensation:

• Initial and ongoing training
• Competitive compensation
• Paid holidays and vacation
• Health Insurance
• IRA with company match
• Monday-Friday daytime hours
• Indoor and comfortable working environment