Project Coordinator

Forensic Analytical Consulting Services, Inc.; San Jose (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Company 401(k)

Vision and dental plan

Flexible Spending Accounts

Life and disability insurance

Tuition reimbursement

Paid training

Paid holidays

Volunteer days

Floating holiday

PTO 3 weeks

Job summary

Benchmark Environmental – A Division of FACS is seeking a highly organized Project Coordinator to join our team. You will partner with project managers and field staff to manage administrative aspects of environmental due diligence projects, including intake, scheduling, results transmission, and client inquiries.

Responsibilities include coordinating timelines, maintaining electronic project folders, invoicing preparation, and cross-functional support.

Qualifications

• Three years of office-setting experience.
• Two years of customer service experience.
• Effective, professional written and verbal communication skills.

Responsibilities

• Track and schedule projects using project tracking software.
• Manage projects from initiation to completion, including scheduling, daily tracking, coordination of field activities, and client communication.
• Create and maintain electronic project folders and documentation for inspectors.
• Provide cross-functional support to other departments as required.
• Track daily reports and results to ensure timely delivery and project monitoring.
• Ensure all reports and supporting documentation are properly prepared for invoicing.
• Follow up with clients to confirm or reschedule appointments.
• Handle inbound sales calls and respond to general inquiries and online leads.
• Prepare client proposals and assist with project pricing and bidding.
• Assist Lead Project Coordinator with maintaining client and billing information in the project tracking software.
• Support marketing efforts and participate in events as needed.
• Provide backup support to administrative staff as needed.

Skills

Office experience

Customer service

Communication

Tools

Microsoft Office Suite

Google Workspace

Job description

About Benchmark Environmental – A Division of FACS

Benchmark Environmental, a division of FACS, is a rapidly scaling environmental consulting firm supporting property owners, lenders, and investors through environmental due diligence and response services.

By joining Benchmark, you’ll work alongside Certified Industrial Hygienists (CIHs), Certified Asbestos Consultants (CACs), and Lead Inspectors as part of a focused, client-driven team—backed by the strength, resources, and culture of Benchmark/FACS.

Our Values

We live our mission through three core values:

People First:Support our team and clients, promote professional growth, and value collaboration

Integrity of the Science:Deliver accurate, reliable results through objective, evidence-based practices

Client Relationships for Life:Build long-term partnerships and help clients address environmental health challenges

Primary Function:

We are seeking a highly organized and detail-oriented Project Coordinator to join our team. As Project Coordinator, you will partner with other Project Coordinators, managers, and field staff throughout Industrial hygiene project lifecycles, managing administrative aspects of technical projects. Primary responsibilities include job intake via emails and calls, scheduling, dispatching, transmission of results and reports, handling client inquiries over email and phone. Your expertise in project coordination, communication, and problem-solving will contribute to the successful execution of projects while maintaining high standards of compliance.

Responsibilities:

• Track and schedule projects using project tracking software
• Manage projects from initiation to completion, including scheduling, daily tracking, coordination of field activities, and client communication
• Create and maintain electronic project folders and documentation for inspectors
• Provide cross-functional support to other departments as required
• Track daily reports and results to ensure timely delivery and project monitoring
• Ensure all reports and supporting documentation are properly prepared for invoicing
• Follow up with clients to confirm or reschedule appointments
• Handle inbound sales calls and respond to general inquiries and online leads
• Prepare client proposals and assist with project pricing and bidding
• Assist Lead Project Coordinator with maintaining client and billing information in the project tracking software
• Support marketing efforts and participate in events as needed
• Provide backup support to administrative staff as needed, assisting with general office tasks
  

Required Qualifications:

Three years of office-setting experience

Two years of customer service experience

Effective, professional written and verbal communication skills

Proficiency using Microsoft Office programs and Google applications

Preferred Qualifications:

Qualifications

Physical & Work Requirements:

Ability to lift, carry, and move items weighing up to 30 pounds.

Ability to sit for extended periods and use a computer to complete documentation, reporting, and administrative tasks.

Compensation and Rewards:

• Competitive base salary with performance-based bonus structure tied to individual and team achievements
• Eligible for participation in our Incentive Compensation Bonus Plan
• Medical coverage with 100% company-paid premiums for employees and their families, plus 50% of the annual deductible covered by the company
• 401(k) retirement plan with company matching contributions
• Vision and dental plan options
• Flexible Spending Accounts (health care and dependent care)
• Company-sponsored programs including Employee Assistance Program, life and disability insurance, Rocket Lawyer legal services, and mobile phone plan with Verizon
• Voluntary benefits options including supplemental life insurance for employees and dependents, short-term disability, hospital, accident, and pet insurance
• Generous PTO (3 weeks accrual), paid holidays, volunteer days, and floating holiday
• Tuition Reimbursement Program to promote higher education
• Paid training and certifications to support career advancement

Wage Transparency:

Pay for this position is based on a number of factors including geographic location, relevant knowledge, skills, and experience.

Equal Opportunity Employer:

Forensic Analytical Consulting Services is an equal-opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity, and inclusion and do not discriminate based on race, age, disability, or other non‑merit characteristics. We welcome all candidates to apply, including women, people of color, persons with disabilities, and veterans.

Employment is contingent upon successful completion of background check and drug screening.