Project Coordinator

RELEX Solutions; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexibility in work location

Career growth opportunities

Diverse and inclusive culture

Two paid volunteering days annually

Job summary

A leading global software company is seeking a full-time Project Coordinator to oversee project operations and customer engagements across the Americas. The role involves managing project setup, invoicing, and resource coordination while ensuring customer satisfaction. Ideal candidates will have strong organizational skills and experience with project management tools, and a preference for those with a background in SaaS or tech services. This position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• 1–3 years in project coordination/PMO roles.
• Experience in SaaS or tech services; familiarity with supply chain/retail.

Responsibilities

• Set up and maintain customer projects in PSA tools.
• Manage monthly invoicing and resource allocations.
• Serve as Project Manager for assigned accounts.
• Identify inefficiencies and implement improvements.

Skills

Organizational skills

Communication skills

Process-oriented mindset

Tools

OpenAir

Jira

Confluence

Microsoft 365

Job description

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can’t shape the future by clinging to the past. So, we keep evolving, together.

What We Do

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. With a global team of over 2,000 professionals, we work side‑by‑side with our customers to solve real problems with lasting impact. Companies trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth.

Position Overview

We’re seeking a full‑time Project Coordinator to support project operations and strategic customer engagements across the Americas. This role brings structure to project setup, financial tracking, invoicing, and resource coordination while also managing select customer accounts.

Key Responsibilities

Project Operations

• Set up and maintain customer projects in PSA tools (e.g., OpenAir).
• Manage monthly invoicing: validate timesheets, secure approvals, process charges, and submit invoices on schedule.
• Maintain accurate resource bookings and billable/non‑billable allocations.
• Coordinate with delivery, customer success, and PM leadership on project setup and status.

Customer Project Management

• Serve as Project Manager for assigned strategic accounts.
• Handle task tracking, communication, status reporting, and risk/issue management.
• Align with consultants and customer stakeholders to keep deliverables on track.
• Prepare customer‑facing reports and updates.

Process Improvement

• Identify inefficiencies in invoicing, pipeline management, time tracking, and resource allocation.
• Recommend and implement scalable improvements.
• Support PMO automation initiatives and maintain SOP documentation.

Cross‑Functional Coordination

• Ensure alignment across PM, delivery, and customer success teams.
• Escalate blockers or capacity issues with clear impact and recommendations.

What You Bring

• Strong organizational skills and ability to manage multiple workstreams.
• Experience with PSA or PM tools (OpenAir, Jira, etc.) and comfort with project financials.
• Clear, professional communication with internal teams and customers.
• Process‑oriented mindset with willingness to challenge the status quo.

Preferred

1–3 years in project coordination/PMO roles, ideally in SaaS or tech services; experience in supply chain/retail; familiarity with Confluence, Slack, and Microsoft 365.

What Success Looks Like

• Accurate, on‑time invoicing with minimal rework.
• Clean, reliable PSA project setup and resource data.
• Proactive management of strategic accounts with clear visibility.
• Implemented improvements that reduce manual effort and increase scalability.

What We Offer In Return

• An international career and learning opportunities.
• A rapidly growing and financially robust software company with exciting opportunities for career growth.

RELEX Key Benefits

• Flexibility in how and where you work.
• Room to thrive in a fast‑growing global company with a good market position.
• Practical benefits that support work, family, wellness, and everyday life.
• Annual leave.
• Diverse, inclusive, and supportive work culture.
• Work that meaningfully reduces waste and improves sustainability.
• Ownership, autonomy and flat hierarchies.
• Two paid volunteering days each year.

We are a global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other.

Apply today and be part of the future. Be RELEX!

https://www.relexsolutions.com/careers/jobs