Project Based - Community Support Navigator

Child Care Resource Center; San Bernardino (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation package

Robust benefits: Medical, Dental, and

Life Insurance: Basic & Vol Disability

403(b) retirement with employer match

Paid time off and holidays

Education reimbursement

Public Service Loan Forgiveness

Job summary

Child Care Resource Center in California seeks a Community Support Navigator to help families access childcare resources, conduct needs assessments, and connect them to internal and external services.

This is a project-based role through June 30, 2028, with potential internal opportunities. Travel up to 10% and a full-time schedule with non-traditional hours may be required; office-based with community outreach and collaboration.

Qualifications

• Bachelor's degree in the field with 3 years related work experience OR Associate's degree with 4 years related work experience OR equivalent combination of education and experience.
• Knowledge of community resources and systems supporting families, including childcare, housing, food security, and/or mental health services.
• Proficiency with basic computer and data entry skills.

Responsibilities

• Family & Community Engagement—coordinate outreach and connect families with resources (35%).
• Case Management—provide comprehensive support and services (35%).
• Data Collection, Reporting, and Compliance—maintain records and ensure regulatory standards (20%).
• Community Partnership—engage with collaborators to support families (10%).

Skills

Community resources knowledge

Data entry

Education

Bachelor's degree in Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies or related field

Associate's degree in related field such as Child Development/Early Childhood Education or equivalent

Equivalent combination of education and experience

Job description

Expected Hourly Pay Rate:

$25.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary:

Under general supervision, the Community Support Navigator supports families in accessing quality resources they need to thrive, providing parents with appropriate information regarding childcare, provider referrals, and various family support and well-being services and resources. This role conducts family needs assessments, navigates families to internal and external resources, provides comprehensive support and case management, leads parenting support groups, and engage in community outreach and connecting with collaborative partners.

Project-Based Position: This is a project-based position with an anticipated end date of June 30, 2028. The duration of the assignment subject to business and program needs and may be modified based on those needs. Employees in project-based positions may apply for other CCRC employment opportunities for which they meet the minimum qualifications.

Please see job flyer: Here

Essential Duties and Responsibilities

Family & Community Engagement 35%

Case Management 35%

Data Collection, Reporting, and Compliance 20%

Community Partnership 10%

Job Specifications

Minimum Required

Education / Experience:

• Bachelor's degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, and Family Studies or related field and 3 years equivalent related work experience; OR
• Associate's degree in related field or equivalent college semester units in Child Development, Early Childhood Education, or a related field such as Human Development and 4 years equivalent related work experience; OR
• Equivalent combination of education and experience or any combination that enables the candidate to successfully perform the functions of the position.
• Knowledge of community resources and systems supporting families, including childcare, housing, food security, and/or mental health services.

Technical Requirements

• Proficiency with basic computer and data entry skills

Travel

This position requires up to 10% travel. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.

Work Schedule

Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.

Work environment

Office-Based: Mixture of working in an office work environment and occasionally working directly with the community; willingness to work in a traditional office setting as well as in the community as needed.

Background & Health Clearance Requirements: Background check required.

As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

• Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
• Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
• MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
• Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
• CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
• Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
• Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5

Preferred

All minimum requirements above met, plus:

• Education: Bachelor's degree-Social Work, Human Services, or related field.
• Bilingual: Ability to converse, write and/or translate in Spanish or Armenian
• Experience:
  • 2-3 years of experience in case management, human services, or related field
  • Experience and training with the county CalSAWs system.
  • Public speaking and presentation skills preferred.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [phone] ext. 6599 or email them at [e-mail].