Project Administrator

ERM; Knoxville (TN); Presencial; USD 60.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Parental leave

Medical, dental, vision

401(k)

Other benefits

Descripción de la vacante

ERM Marketing & Communications Agency is seeking a Project Administrator to coordinate and deliver projects across our agency teams. You will act as a junior traffic manager, keeping schedules on track and resources aligned.

This role offers growth in project operations, resource planning, and workflow management while collaborating with account, creative, digital, and research professionals. Base pay ranges with bonus eligibility and a strong benefits package.

Formación

• 1–2 years of project coordination, traffic, operations, or related experience; agency experience preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Attention to detail and commitment to follow-through.
• Excellent verbal and written communication skills.

Responsabilidades

• Serve as a junior traffic manager, coordinating workflow from setup through delivery.
• Build and maintain project schedules and milestones in Monday.com and other systems.
• Monitor progress and elevate scheduling or resource concerns.
• Coordinate resource assignments across project lifecycles.
• Support capacity planning and workforce forecasting.
• Facilitate project meetings and document actions and next steps.
• Maintain accurate project records and status updates.
• Communicate timelines and priorities with stakeholders.

Conocimientos

Strong organizational skills

Time-management

Attention to detail

Verbal and written communication

Problem-solving

Team collaboration

Microsoft Office Suite

Monday.com or similar PM tool

Educación

Bachelor's degree or equivalent experience

Herramientas

Monday.com

MS Office (Excel, Outlook, PowerPoint, Word)

Descripción del empleo

At ERM Marketing & Communications Agency, we are seeking a Project Administrator to support the successful coordination and delivery of projects across our integrated agency teams. This role serves as a junior traffic manager, helping ensure projects stay on schedule, resources are aligned, and teams have the visibility and support needed to deliver high-quality work efficiently. The position offers an excellent opportunity to develop expertise in project operations, resource planning, and agency workflow management while collaborating with account, creative, digital, and research professionals.

Why This Role Matters?

The Project Administrator plays a critical role in maintaining the flow of work across the agency. By coordinating project schedules, monitoring resource allocation, supporting capacity planning, and facilitating communication across teams, this role helps ensure projects are delivered on time, within scope, and at the highest quality standards.

What Your Impact Is:

• Support the end-to-end coordination of agency projects from setup through delivery.
• Maintain project schedules, milestones, and deadlines across agency systems, including Monday.com.
• Monitor active projects and proactively identify timing, resource, or workflow risks.
• Partner with project, account, creative, digital, and research teams to align resources and project needs.
• Support agency capacity planning and hours forecasting through accurate resource tracking.
• Facilitate weekly status meetings, internal reviews, and project-related discussions.
• Communicate schedule updates, project changes, and priority shifts to stakeholders.
• Maintain project documentation, assignments, schedules, and workflow data.
• Coordinate multiple projects simultaneously while ensuring exceptional attention to detail.
• Contribute to process improvements that enhance project management efficiency, agency traffic flow, and team collaboration.

What You'll Bring:

• Required 1-2 years of project coordination, traffic, operations, or related experience; advertising, marketing, communications, or professional services agency experience preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and commitment to follow-through.
• Strong verbal and written communication skills.
• Ability to collaborate effectively across multiple teams and disciplines.
• Proactive problem-solving skills and the ability to identify and upscale potential issues before they impact delivery.
• Comfortable working in a fast-paced environment where priorities and schedules may change.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.
• Experience with Monday.com or another project management/workflow platform preferred.
• Interest in building expertise in agency traffic management, resource planning, capacity management, and project operations.
• Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field, or equivalent experience.
• This position is not eligible for immigration sponsorship.
• Preferred Experience supporting marketing, advertising, communications, or creative agency environments.
• Familiarity with project scheduling, resource management, and capacity planning processes.
• Experience preparing project reports, dashboards, or workflow metrics.
• Knowledge of project management methodologies and best practices.

Key Responsibilities:

• Serve as a junior traffic manager, coordinating the flow of work across agency teams from project setup through delivery.
• Build and maintain project schedules, milestones, and deadlines within Monday.com and other agency systems.
• Monitor project progress and elevate potential scheduling or resource concerns.
• Coordinate resource assignments and availability throughout project lifecycles.
• Support capacity planning and workforce forecasting initiatives.
• Facilitate project meetings and document action items and next steps.
• Maintain accurate project records, schedules, assignments, and status updates.
• Communicate effectively with stakeholders regarding project timelines and priorities.
• Support continuous process improvement efforts across agency operations and project management functions.

For the Project Administrator position, the anticipated annual base pay is $59,700 - $69,000 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range.

This role may be eligible for bonus pay subject to the sole discretion of ERM and its policies and procedures (casual and fixed term/flex force employees are not bonus eligible).

We offer a comprehensive benefits package, including paid time off (vacation, sick, and floating holidays), parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k), and other applicable benefits to eligible employees.

ERM does not accept recruiting agency resumes. ERM is not responsible for any fees related to unsolicited resumes.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level. At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a “boots to boardroom” leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!