Programming Services Officer

RI Council 94; Rhode Island; On-site; USD 82,000 - 93,000; Full time

Benefits offered by this job

Direct deposit

Employee benefits

Job summary

The Rhode Island Department of Transportation is seeking a Programming Services Officer to assist the head of the division, relieving complex duties and supervising program services for employees and the public.

You will study procedures, analyze operations, coordinate flow across programs, ensure compliance with laws, and prepare detailed reports and recommendations. Work from Monday to Friday, 8:30 AM to 4:00 PM, with salary in the state's pay range.

Qualifications

• Thorough knowledge of the principles and practices of program management.
• Ability to analyze data and develop programs from analysis.
• Ability to forecast program needs and resource requirements.
• Experience supervising professional, technical and clerical staff.
• Ability to study procedures and prepare detailed reports and recommendations.

Responsibilities

• Assist the head of a department by relieving the superior of complex duties involved in the development, management, reorganization, and operation of a department/divisional program.
• Act as program supervisor, managing the services of the program while monitoring for effectiveness and efficiency.
• Study and analyze operational procedures and prepare detailed and comprehensive reports of findings and recommendations.
• Coordinate the flow of work among programs within the department, reassigning space, equipment, and personnel as needed.
• Review and evaluate state and federal laws, rules, and regulations to ensure compliance.
• Perform public relations duties such as preparing news releases, writing and delivering speeches, and engaging with community groups.

Skills

Program management

Data analysis

Forecasting

Supervisory experience

Research methods

Education

College degree in business management or social sciences

Job description

Programming Services Officer# State of Rhode Island External Career Site## Programming Services OfficerApply: DOT State Offices: Full time: Posted Today: End Date: November 13, 2026 (9 days left to apply): JR104228# **Department**Department of Transportation# **Division**Project/Program Management# **Salary**$82,377.00 - $93,271.00# **Job Profile**JC-02590600-99 - Programming Services Officer (Non-Union Executive Branch)# **Scheduled Work Days & Work Hours**Monday - Friday; 8:30AM - 4:00PM# **Job Requisition Number**JR104228 Programming Services Officer (Open)# **Pay Grade**C00131 A# **Classification**Programming Services Officer# **Class Definition****GENERAL STATEMENT OF DUTIES:** To assist the head of a department, agency, or division by relieving such superior of complex duties involved in the development, management, reorganization, and/or operation of a departmental/divisional program which provides services to employees and/or the public; to act as program supervisor; and to do related work as required.**SUPERVISION RECEIVED:** Works under the general supervision of a superior with considerable latitude for exercising initiative and independent judgement; work is subject to review for results obtained and conformance to established policies, rules, regulations and laws.**SUPERVISION EXERCISED:** Plans, directs, coordinates, supervises and reviews the work of a professional, technical and clerical staff assigned to assist.**ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:*** To assist the head of a department, agency, or division by relieving such superior of complex duties involved in the development, management, reorganization, and/or operation of a departmental/divisional program which provides services to employees and/or the public.* To act as program supervisor, managing the services of the program, while monitoring those service for program effectiveness and efficiency.* To study and analyze operational procedures and prepare detailed and comprehensive reports of findings and recommendations.* To establish the scope and detail of the operation of such proposed programs, to document the need for such programs and to indicate the relative importance of such programs as they relate to existing and/or proposed programs.* To coordinate the flow of work among the various programs within the department/division, and to reassign space, equipment, supplies and personnel as necessary, to expedite the flow of work.* To review and evaluate state and federal laws, rules and regulations to ensure compliance with the provisions of these rules, laws and regulations in the plans and proposals.* To determine the effectiveness of policies, procedures and methods and to initiate alterations as determined by professional review.* To perform varied public relations duties such as preparing news releases and writing and delivering speeches, and meeting with community groups to explain program goals, services and objectives to engender public interest and participation.* To assist a superior by performing administrative tasks and research in preparation of the agency's annual budget.* To do related work as required.**REQUIRED QUALIFICATIONS FOR APPOINTMENT:****KNOWLEDGES, SKILLS AND CAPACITIES**: A thorough knowledge of the principles, practices and techniques of program management as it relates to developing programs on a departmental/divisional basis for the purpose of providing new or improved services/programs; a working knowledge of the standard principles, practices and techniques of research as it applies to evaluating program planning and programming service; the ability to analyze data, draw conclusions and develop programs based upon such data; the ability to forecast the need for such programs and the requirements of the programs for personnel, equipment and space; and related capacities and abilities.**EDUCATION AND EXPERIENCE:****Education:** Such as may have been gained through: graduation from a college of recognized standing with specialization in business management, social sciences or a related field; and**Experience:** Such as may have been gained through: employment in a supervisory position in a private or public agency involved in the development, management, reorganization, and/or operation of a service program.**Or,** any combination of education and experience that shall be substantially equivalent to the above education and experience.# **Supplemental Information**# **Benefits**For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.