Programmer/Analyst, Off Hours

MEDITECH; Massachusetts; Hybrid; USD 54,000 - 70,000; Full time

Job summary

An innovative healthcare technology company is seeking a proactive and skilled individual to join their Off Hours Client Services team. In this hybrid role, you will utilize your troubleshooting and debugging skills to resolve critical issues in the Enterprise Health Record system. Your responsibilities will include collaborating with a technical team to triage problems, executing scheduled projects to minimize downtime, and ensuring seamless operations in a fast-paced environment. With a competitive salary range and comprehensive benefits, this position offers a unique opportunity to impact patient care positively while working in a dynamic and supportive setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Tuition Reimbursement

Generous Paid Time Off

Sick Days

Personal Time

Paid Holidays

Profit Sharing Trust

Qualifications

• Degree in Computer Science, Mathematics, or Engineering required.
• Knowledge of programming languages like C++ or Java is a plus.

Responsibilities

• Troubleshoot and research issues in the Enterprise Health Record.
• Act as a front-line technical resource for coding issues.

Skills

Troubleshooting

Debugging

Analytical Skills

Problem-Solving

Communication Skills

Multitasking

Education

Bachelor’s or Associate's Degree in Computer Programming

Tools

C++

Java

Windows Server

Google Cloud Platform (GCP)

Database Management

Job description

Description

The intersection of healthcare and technology is where you want to be. It is where you can use your strong troubleshooting and debugging skills to quickly resolve issues to ensure healthcare professionals can deliver safe and effective patient care.

As a member of our Off Hours Client Services team, your job would involve:

• Troubleshooting and researching issues in our Enterprise Health Record, working in applications code and/or systems-level code
• Working with other members of the Off Hours technical team to triage and resolve identified issues, including those that may lie in the infrastructure and/or in the codeset of our EHR applications
• Acting as a front-line technical resource for recognizing and resolving technical coding issues in the healthcare field, understanding the critical nature of any system disruption in a healthcare setting
• Working on scheduled customer technical projects, meant to limit customer downtime by doing them off-hours. Examples include moving code patches, application setup, work in support of data center relocations, etc.
• Hours for the position are Tuesday - Friday, 12 AM - 9 AM.

Requirements

• Bachelor’s or associate's degree with coursework in a computer programming-related field (i.e., Computer Science, Mathematics, Engineering)
• Knowledge of a high-level programming language, such as C++ or Java is a plus
• Familiarity with Windows Server and desktop environments
• Familiarity with cloud computing, focusing on Google Cloud Platform (GCP)
• Experience with database management and architecture
• Flexible and proactive approach to problem-solving
• Exceptional written and verbal communication skills
• Strong analytical skills and problem-solving skills
• Ability to multitask in a fast-paced environment.

Hiring salary range: $54,000- $69,600 per year. This position includes a 15% shift differential.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employeebenefitsincluding but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.