PROGRAMMER ANALYST

San José–Evergreen Community College District (SJECCD); United States; On-site; USD 118,000 - 144,000; Full time

Benefits offered by this job

Health benefits

CalPERS pension

Vacation accrual

Sick leave

Holidays

Job summary

San José-Evergreen Community College District is seeking a Programmer Analyst for the District Office. The role focuses on business process analysis, maintenance of district-wide software systems, and user training within a structured SDLC framework.

The incumbent reports to the Executive Director of ITSS, works a 40-hour week, and participates in a comprehensive benefits program with generous pension contributions. The appointment is full-time and located at the District Office.

Qualifications

• Associate’s degree with major in CS/IT or related field.
• Two years of experience in computer science, information technology, process analysis or related field.

Responsibilities

• Perform maintenance, implementation, support and testing duties involving multiple platforms and technologies for assigned functional areas.
• Consult with users to determine business process requirements and objectives and to identify problems in existing programs and systems; discuss projects and feasibility of programming projects.
• Perform installation and configuration of software packages; confer with other staff as needed to resolve application, system and/or network conflicts.
• Participate in the review and documentation of processes and procedures regarding requirements, organization and flow of data, methods, forms and reports.

Skills

SQL

JavaScript

.NET

Systems analysis

SDLC

Education

Associate’s degree in computer science, information technology, or related field

Job description

Position Information

Opportunity Type CLASSIFIED EMPLOYMENT OPPORTUNITY

Position Title PROGRAMMER ANALYST

Posting Number S2612Close/First Review Date 03/01/2026

Department ITSS (Information Technology Support Services)

Work Location District Office

Position Status Full Time

Salary Range $118,157 - $144,130 Annual Salary (Range 132: Classified Salary Schedule Fiscal Year 2025-2026). Starting placement is generally at Step 1.

Benefits Summary

In addition to the salary, this position qualifies for the choice of one of the District’s excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Lincoln); life insurance for eligible dependents (The Lincoln); a long term disability/income protection plan (The Lincoln); and an employee assistance plan (Anthem EAP).

In addition, the District contributes an additional 26.81% of the employee’s salary towards an eligible employee’s pension (CalPERS).

Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s).

Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays.

Position Description

POSITION SUMMARY The Programmer Analyst reports to the Executive Director, Information Technology Services & Support at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday – Friday, 8:00 a.m. – 5:00 p.m.
This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE Under the direction of the Executive Director, Information Technology Services & Support or assigned administrator, the Programmer Analyst provides technical, procedural and process support for assigned functional area including but not limited to finance, human resources, student and financial aid, etc. The position is responsible for business process analysis and maintenance of district-wide software systems, and provides technical training and support to users in assigned areas. Incumbents in this position assist in the design, support and development of applications in a structured relational database and networked application environment using project management principles and software development life cycle processes.

DUTIES AND RESPONSIBILITIES

1. Perform maintenance, implementation, support and testing duties involving multiple platforms and technologies for assigned functional areas.
2. Consult with users to determine business process requirements and objectives and to identify problems in existing programs and systems; discuss projects and feasibility of programming projects.
3. Perform installation and configuration of software packages; confer with other staff as needed to resolve application, system and/or network conflicts.
4. Participate in the review and documentation of processes and procedures regarding requirements, organization and flow of data, methods, forms and reports.
5. Provide support to assigned functional areas for data standards, software updates, testing and reporting requirements (such as the State MIS report, data warehouse, etc.).
6. Maintain and support applications and respond to routine customer calls and requests for application support and modifications; escalation appropriately for further technical support which way include interacting with vendors.
7. Assist with the development, preparation or modification of technical manuals, user documentation and operational procedures.
8. Train and support users in the use of new or existing applications; encourage technological competence and confidence throughout the institution.
9. Perform related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Principles and techniques of business process analysis and design.
• Elements of systems and procedure analysis.
• Principles of program design, coding, testing and implementation.
• SQL, JavaScript and .NET programming environments.
• Principles of operations of computer technology and telecommunications.
• Database functions and data structure.
• Interpersonal relationship techniques.
• Software development life cycle and principles of programming, testing and implementation.
• Principles of training, support, and services to end-users.

Skills and Ability to:

• Analyze business processes, evaluate alternatives and devise cost-efficient, user-friendly solutions.
• Establish and maintain cooperative and effective working relationships with others.
• Understand multiple database structures and business process workflow.
• Organize, plan and complete application projects within District quality standards.
• Communicate technical application issues effectively to non-technical parties orally and in writing.
• Prioritize and manage assigned projects by work schedules and task timelines.
• Work with attention to detail and independently with minimum supervision.

Required Qualifications

EDUCATION AND EXPERIENCE

• An Associate’s degree from an accredited institution with major course work in computer science, information technology or related field.
• Two years of experience performing duties in computer science, information technology, process analysis or related field.

District’s Diversity

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.

Desired QualificationsForeign Degree

For positions that require a degree or coursework:

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Working Environment

WORKING CONDITIONS

Environment:
1. Office environment.

Physical Demands:
1. Hearing and speaking to exchange information in person or on the telephone.
2. Seeing to view a computer monitor.
3. Dexterity of hands and fingers to operate a computer keyboard.
4. Sitting for extended periods of time.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% - Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

Important Information

EQUAL OPPORTUNITY EMPLOYER STATEMENT: San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT: Employment Services, Human Resources, SJECCD 40 S. Market Street, San Jose, CA 95113 Phone: [phone] Email: [e-mail] Employment Website: https://sjeccd.peopleadmin.com District Website: www.sjeccd.edu