Programmatic Solutions Consultant, Amazon Ads (Advertising)

Amazon; New York (NY); On-site; USD 75,200 - 131,600; Full time

Benefits offered by this job

Health insurance

RSUs (restricted stock units)

401(k) match

Paid time off

Job summary

Amazon Ads is seeking a Programmatic Solutions Consultant to manage end-to-end experiences for enterprise customers using Amazon DSP, partnering with programmatic traders, sales, product, and support teams to address needs.

The role focuses on onboarding, training, beta feature participation, and driving adoption of Amazon technologies through trusted advisory services and deep domain knowledge.

Qualifications

• Experience in e-commerce or online advertising
• Experience in omni-channel marketing, search engine marketing or search engine optimization
• Experience in data analytics and/or DMP, CDP
• Vertical specialization within programmatic advertising
• Proficient oral and written communication with technical and non-technical stakeholders
• Strong organizational and time-management skills

Responsibilities

• Owning the relationship with programmatic trading desk managers and engaging with multiple organizational levels
• Providing onboarding, trade desk support plans, feature training, and usage consultation
• Analyzing data to identify improvement areas, root causes, and recommendations
• Driving evolution of Amazon DSP by assisting with beta participation and collecting feedback
• Defining and improving processes and tools for the PSC team to better serve customers

Skills

E-commerce advertising

Programmatic advertising

Data analysis

Communication

Project management

Job description

Programmatic Solutions Consultant, Amazon Ads

Job ID: 3085624 | Amazon Advertising LLC

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.

Key Job Responsibilities

• Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives
• Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
• Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
• Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
• Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A Day in the Life

A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.

You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.

You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.

Preferred Qualifications

• Experience in e-commerce or online advertising
• Experience in omni-channel marketing, search engine marketing or search engine optimization
• Experience in digital analytics and/or DMP, CDP
• Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising
• Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners
• Organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Benefits & Compensation

Base salary range: 75,200.00 - 131,600.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, parental leave, and more. Learn more at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.