Programmatic Account Manager

AdLib DSP; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-first culture

Coworking space allowance

Gym allowance

Mobile phone plan allowance

Performance-based bonuses

Job summary

AdLib DSP is a remote-first company redefining programmatic advertising for advertisers of all sizes. We seek an experienced Account Manager to guide self-service clients from signup to live campaigns, primarily on DSP and CTV-driven campaigns.

You will own onboarding, provide education, and manage a growing book of smaller accounts with minimal oversight. Expect strong collaboration with product and sales to maximize customer value.

Qualifications

• 3–5 years of onboarding or account management in programmatic advertising.
• Hands-on DSP experience, preferably with a CTV-focused DSP.
• Deep understanding of CTV inventory, targeting, measurement, and creatives.
• Experience with ecommerce and performance advertisers a plus.
• Ability to manage many small accounts independently with minimal oversight.
• Strong, clear communication and ability to simplify platform concepts.

Responsibilities

• Serve as the primary contact for self-service advertisers from signup through steady-state campaign management.
• Own onboarding end-to-end: account setup, campaign builds, pixel and creative guidance, first-campaign launches.
• Run product walkthroughs and training sessions to make clients confident users of the platform.
• Monitor campaign health across your book, flagging pacing, delivery, and performance issues early.
• Answer day-to-day platform questions and resolve most issues independently.

Skills

Account management

Onboarding

Client communication

Self-starter

Tools

DSP platform experience

CTV campaign tools

Job description

At AdLib, we believe the next evolution of digital advertising is here. Marketers today face an increasingly complex landscape, where reaching the right audiences efficiently requires cutting-edge technology and a fresh approach. That's why we're building the modern ad platform for programmatic advertising, one that drives measurable results without the complexity of legacy solutions.

Our team is made up of seasoned industry experts who have helped shape the digital advertising ecosystem, now bringing that expertise to redefine how brands grow across channels.

We're a remote-first company with a culture of innovation, ownership, and impact.

Why Join AdLib?

At AdLib, we believe the next evolution of digital advertising is here. Marketers today face an increasingly complex landscape, where reaching the right audiences efficiently requires cutting-edge technology and a fresh approach. That's why we're building the modern ad platform for programmatic advertising, one that drives measurable results without the complexity of legacy solutions.

Our team is made up of seasoned industry experts who have helped shape the digital advertising ecosystem, now bringing that expertise to redefine how brands grow across channels.

We're a remote-first company with a culture of innovation, ownership, and impact.

Why Join AdLib?

• Be part of a fast-growing startup redefining digital advertising.
• Work on impactful challenges in a $300B industry ripe for innovation.
• Join a high-caliber team with deep experience in adtech, analytics, and performance marketing.
• Make an immediate impact with ownership and room to grow.
  

About the Role (REMOTE - EST or CST)

AdLib is looking for an experienced Account Manager for our self-service advertiser segment. You'll be the main point of contact for smaller advertisers who sign up to run campaigns on AdLib, guiding them from their first login to live campaigns without requiring sales or other teams to be involved. Most of these clients are running CTV and have a growing mix of e-commerce brands.

This role is equal parts onboarding, education, and account management. You'll teach advertisers how to get the most out of the platform, catch problems before they lead to churn, and spot accounts ready to grow into something bigger.

What You'll Be Doing

• Serve as the primary contact for self-service advertisers from signup through steady-state campaign management.
• Own the onboarding process end-to-end: account setup, campaign builds, pixel and creative guidance, and first-campaign launches.
• Run product walkthroughs and training sessions so clients become confident, independent users of the platform.
• Monitor campaign health across your book, flagging pacing, delivery, and performance issues early.
• Answer day-to-day platform and campaign questions, resolving most independently and escalating only when needed.
• Identify self-service accounts with growth potential and surface warm opportunities to the sales team.
• Feed common client questions and friction points back to product to make the platform more self-serve over time.

What You Bring

• 3-5 years of experience in onboarding, account management, or client services in programmatic advertising.
• Hands-on DSP experience is required. Experience at a CTV-focused DSP, or a DSP with heavy CTV volume, is a strong plus.
• Deep comfort with CTV campaign mechanics: inventory, targeting, measurement, and creative specs.
• Familiarity with ecommerce and performance advertisers is a plus.
• Ability to run a large book of smaller accounts independently, prioritizing well without heavy oversight.
• Clear, patient communication skills and the ability to make platform concepts simple for less experienced advertisers.
• A self-starter mentality and strong organizational skills in a fast-moving environment.

What We Offer

• A key role at the forefront of modern adtech innovation
• Competitive salary & performance-based bonuses
• Unlimited PTO
• Flexible, remote-first culture
• Coworking space allowance
• Gym allowance
• Mobile Phone Plan allowance
• Join us at AdLib and help brands unlock their next level of growth.