Program Support Specialist - Dallas

Equus Workforce Solutions; Grand Prairie (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Equus Workforce Solutions is seeking an Outreach Coordinator to develop and execute an annual outreach plan to engage local communities and participants. You will manage social media channels, create outreach materials, and coordinate communications with partners and the funder.

You will also train staff on messaging, track outreach activities, and distribute a staff newsletter while staying aligned with branding guidelines and local needs across the Grand Prairie area.

Qualifications

• High School diploma; Bachelor's Degree or equivalent work experience in business, marketing, customer service or recruiting preferred.
• Demonstrated ability to work in a team.
• Knowledge of business, community, and current economic environment.
• Knowledge of effective outreach techniques and strategies including social media platforms.
• Strong organizational/administrative skills and demonstrated ability to communicate with people from diverse cultures and customs.
• Ability to plan and organize workflow.
• Excellent verbal and written communication and interpersonal skills Demonstrated customer service skills.
• Strong presentation skills with public speaking experience.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Demonstrated knowledge of labor market trends.
• Friendly, professional demeanor.
• Demonstrated computer skills with word processing and spreadsheet software programs.

Responsibilities

• Under direction of Operator, establishes targets and develops an annual outreach plan to increase engagement
• Tracks and reports on outreach plan
• Develops and maintains updated distribution lists
• In conjunction with the funder and Site Administrator(s), provides the local community with updates
• Oversees all social media channels including creating, scheduling, and sharing content – utilizing Facebook, LinkedIn and Twitter
• Develops outreach materials adhering to branding guidelines
• Approves outreach materials according to SOPs and written approval process
• Supports all partner staff
• Tracks and reports on all outreach activities
• Trains and supports staff on messaging to potential participants seeking centre services
• Develops and distributes a newsletter for staff and employers
• Maintains knowledge of Career Resource Center processes and provides coverage as needed
• assists in the coordination of outreach activities to the community both in-person and virtually
• Works closely with the Operator and team, as well as the partners and funder to help increase awareness of available services in the community

Skills

Teamwork and collaboration

Social media management

Verbal communication

Written communication

Event coordination

Multicultural communication

Time management

Education

Bachelor's degree or equivalent work experience in business, marketing, customer service or recruiting

Tools

Microsoft Word

Spreadsheet software (Excel)

Social media platforms (Facebook, LinkedIn, Twitter)

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Under direction of Operator, establishes targets and develops an annual outreach plan to increase engagement
• Tracks and reports on outreach plan
• Develops and maintains updated distribution lists
• In conjunction with the funder and Site Administrator(s), provides the local community with updates
• Oversees all social media channels including creating, scheduling, and sharing content – utilizing Facebook, LinkedIn and Twitter
• Develops outreach materials adhering to branding guidelines
• Approves outreach materials according to SOPs and written approval process
• Supports all partner staff
• Tracks and reports on all outreach activities
• Trains and supports staff on messaging to potential participants seeking centre services
• Develops and distributes a newsletter for staff and employers
• Maintains knowledge of Career Resource Center processes and provides coverage as needed
• assists in the coordination of outreach activities to the community both in-person and virtually
• Works closely with the Operator and team, as well as the partners and funder to help increase awareness of available services in the community

Qualifications

• High School diploma; Bachelor's Degree or equivalent work experience in business, marketing, customer service or recruiting preferred
• Demonstrated ability to work in a team
• Knowledge of business, community, and current economic environment
• Knowledge of effective outreach techniques and strategies including social media platforms
• Strong organizational/administrative skills and demonstrated ability to communicate with people from diverse cultures and customs
• Ability to plan and organize workflow
• Excellent verbal and written communication and interpersonal skills Demonstrated customer service skills
• Strong presentation skills with public speaking experience
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• Demonstrated knowledge of labor market trends
• Friendly, professional demeanor
• Demonstrated computer skills with experience using word processing and spreadsheet software programs

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].