Program Support Specialist

Proteus Inc in; Hanford (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision insurance

403(b) and Roth retirement plan

Flexible spending account

EAP

Job summary

Proteus, Inc. is seeking a Program Support Specialist (Administrative) to assist with outreach, recruitment, eligibility assessments, and IEP preparation. The role includes data entry, case notes, and timely follow-ups with participants to ensure successful placement and program outcomes.

Responsibilities cover coordinating with training staff, maintaining documentation, and supporting fiscal reporting. This onsite role requires strong communication and computer skills within Proteus' community

Qualifications

• High school graduate or equivalent; or six months of directly related experience and training.
• Proficiency with data entry and basic software tools.
• Ability to prepare Individual Employment Plans (IEP) and provide follow-up support.

Responsibilities

• Provide outreach and recruitment to build awareness of Proteus programs.
• Complete intake applications and determine eligibility for services.
• Enter customer data and case notes into data systems accurately.
• Assist in preparing and completing Individual Employment Plans (IEP).
• Provide participant counseling and post-placement follow-ups.
• Coordinate with training and education staff for program success.
• Prepare records and reports for fiscal and planning purposes.

Skills

Outreach

Recruitment

Counseling

Data entry

Microsoft Word/Excel

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Program Support Specialist (Administrative)

DEADLINE: July 31, 2026

COMPANY OVERVIEW:

Proteus is the premier provider of training, education, and community services within the agriculturally rich Central San Joaquin Valley. Since its inception in 1967, Proteus has been in a continuous state of evolution, adding and expanding services as the changing needs of the workforce emerge. Our "Mission" is to provide education, workplace training, job placement, and other support services to farm-working families and diverse program participants to empower them to achieve self-sufficiency.

COMPANY BENEFITS:

• A 37.5-hour workweek
• 13 paid holidays
• Self-care and bereavement leave
• Health Insurance
• Dental Insurance
• Vision insurance
• Employer Funded Health Reimbursement Arrangement (HRA)
• Employer-paid basic life insurance and AD&D coverage
• Voluntary insurance options
• A 403(b) and Roth retirement plan
• Flexible spending account options
• An Employee Assistance Program (EAP)
• A generous $1,500 tuition assistance program
• Additionally, Proteus, Inc. is proud to be a Public Service Loan Forgiveness-certified employer.

POSITION SUMMARY:

In a support role, provides services in the areas of outreach, recruitment, assessment, counseling, and preparation of Individual Employment Plans (IEP), follow-up services, and implements and manages a particular project.

ESSENTIAL RESPONSIBILITIES include the following:

1. Provides outreach, recruitment, and establishes linkages with community agencies to build awareness of Proteus programs.
2. Completes customers' intake applications for services, determines eligibility, and administers tests accordingly.
3. Enters customers' information, such as eligibility, testing, assessment, and case notes into appropriate data entry systems.
4. Assists in the preparation and completion of the Individual Employment Plans (IEP).
5. Provides participant counseling and post placement follow-ups.
6. Maintains contact with education/training site personnel to ensure accurate and prompt paperwork.
7. Works closely with job development staff and other professionals to ensure customer program success.
8. Coordinates training reimbursement activity with training and employment staff.
9. Completes records, forms and reports required for fiscal and reporting or planning purposes.
10. Maintains communication with office/division staff to ensure staff is fully informed of project/component requirements and opportunities and coordinates project or component with other programs.

POSITION QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE:

High school graduate or equivalent; certificate of completion from a college or technical school; or six months of directly related experience and training; or equivalent combination of education and experience.

COMPUTER SKILLS:

Moderate computer skills required for data entry, Word, Excel, and other software programs, as required for the position.

LANGUAGE SKILLS:

Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees, or organizations.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

Access to transportation, a California driver's license, and the minimum vehicle insurance needed by law.

TRAVEL REQUIREMENT:

Will require weekly travel to local Proteus offices or events at 20% of the weekly schedule and other assigned divisional areas. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

PHYSICAL DEMANDS:

Employees are regularly required to stand and use their hands to finger, handle, or feel.

The employee is frequently required to walk: reach with hands and arms; sit, kneel, stoop, climb, or balance.

Prolonged periods sitting at a desk and working on a computer.

Travel to other locations and outside training.

Ability to lift and/or move up to 15 pounds and ability to maneuver a dolly.

WORK ENVIRONMENT:

• Indoor work environment
• Working conditions include attendance at meetings
• Travel to other locations and outside training

AT-WILL STATEMENT:

Employment at Proteus is employment at will. This means that an employee is free to leave his or her employment at any time, with or without cause or notice, and the Company retains the same right to terminate the employee at any time, with or without cause or notice. Please understand that continued employment cannot be guaranteed for any employee. This policy of at-will employment may be changed only by a written employment agreement signed by the Chief Executive Officer that expressly changes the policy of at-will employment. Unless the employee's employment is covered by a written employment agreement that specifically provides otherwise, this policy of at-will employment is the sole and entire agreement between the employee and the Company as to the duration of employment and the circumstances under which employment may be terminated. Except employment-at-will, terms, and conditions of employment with the Company may be modified at the sole discretion of the Company, with or without cause or notice at any time. No implied contract concerning any employment-related decision term or condition of employment can be established by any other statement, conduct, policy, or practice. Examples of the types of terms and conditions of employment that are within the sole discretion of the Company include but are not limited to, the following: promotion; demotion; transfers; hiring decisions; compensation; benefits; qualifications; discipline; layoff or recall; rules; hours and schedules; work assignments; job duties and responsibilities; production standards; subcontracting; reduction, cessation, or expansion of operations; sale, relocation, merger, or consolidation of operations; determinations concerning the use of equipment, methods, and facilities; or any other terms and conditions that the Company may determine to be necessary for the safe, efficient, and economic operation of its business.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.

EQUAL EMPLOYMENT OPPORTUNITY:

Proteus is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you would like more information on your EEO rights under law, please visit www.EEOC.gov.