Program Support Manager

Maximus; San Diego (CA); Remote; USD 84,000 - 86,000; Full time

Job summary

A reputable service organization is seeking a driven Program Support Manager in San Diego, California, to oversee project operations from conception to completion. The ideal candidate will manage project schedules, budgets, and resources while ensuring compliance with quality standards. Minimum qualifications include a Bachelor's degree and 3 years of leadership experience, with a potential for remote work and occasional travel.

Benefits

Professional Development Opportunities

Maximus Wellness Program

Tuition Reimbursement

Paid Time Off Package

401K Retirement Savings plan with Company Matching

Comprehensive Insurance Coverage

Competitive Compensation with Quarterly bonuses

Qualifications

• 3 years of leadership experience in a relevant field.
• Experience working in a Call Center / Contact Center.
• Familiarity with contracting and accounts payable processes.

Responsibilities

• Organize project teams and assign individual responsibilities.
• Oversee all facets of project operations.
• Deploy resources to address operational needs.
• Ensure adherence to budgets and quality standards.

Skills

Leadership

Project Management

Microsoft Dynamics

Call Center Experience

Education

Bachelor’s degree in Project Management, Business Administration, or related field

Job description

Description & Requirements

Maximus is seeking a driven and organized Program Support Manager to lead initiatives from conception to completion.

In this role, you will coordinate project teams, assign responsibilities, develop schedules, and manage resources to ensure successful delivery.

You’ll oversee all operational aspects, make strategic decisions, maintain budgets, and communicate progress effectively to stakeholders.

We value innovative thinking and encourage you to recommend new methods and techniques to enhance project outcomes, all while ensuring compliance with rigorous quality standards.

• This is a limited-service position created to accommodate a specific business need.

This Limited-Service hire will be a Maximus employee who will receive full benefits, but for a limited period of time that does not have a defined end date.

There may be a possibility to become a regular full-time hire based on business need and individual performance.

Why Maximus?

• Professional Development Opportunities- Participate in training programs, workshops, and conferences.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
• Competitive Compensation - Quarterly bonuses based on performance included!

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

Essential Duties and Responsibilities

• Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
• Oversee all facets of project operations.
• Deploy resources to address all operational needs.
• Make informed decisions and ensure adherence to budgets.
• Communicate updates and project status effectively and efficiently.
• Recommend innovative methodologies, techniques, and criteria for projects.
• Ensure adherence and compliance to internal and external quality standards.

Minimum Requirements

• Bachelor’s degree in related field.
• 3 Years of leadership experience required.
• Experience in Microsoft dynamics required.
• Contracting experience preferred.
• Accounts Payable knowledge Preferred.
• This is a remote position that will have occasional travel up to 25%.
• 3 years of experience with Call center / Contact Center required.
• Bachelor’s degree required in one of the following fields: Project Management, Business Administration, Business.

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus’s total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant’s salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [e-mail].

Minimum Salary

84,000.00

Maximum Salary

86,000.00