Program Support Assistant - OA

U.S. Department of Veterans Affairs; Columbus (OH); Hybride; USD 36 000 - 55 000; Plein temps

Résumé du poste

U.S. Department of Veterans Affairs in Columbus, OH seeks an administrative support specialist to assist the Chief and Assistant Chiefs of Primary Care. This role handles typing, minutes, document preparation, and serves as a point of contact on credentialing and related processes.

Telework may be authorized ad hoc; schedule typically Monday–Friday, standard office hours. Experience in clerical tasks, data handling, and customer service is required.

Qualifications

• Specialized Experience: at least 1 year at GS-5 level or equivalent in administrative support, data tracking, document processing, and customer service.

Responsabilités

• Provides typing and clerical support to Primary Care leadership and staff.
• Records and transcribes minutes; drafts and edits materials as needed.
• Prepares correspondence, meeting minutes, SOPs, presentations, reports, and evaluations for Primary Care leadership.

Connaissances

Administrative support

Description du poste

Summary

The incumbent provides administrative and clerical support and assistance to the Chief - Primary Care Service and Assistant Chiefs - Primary Care at the Chalmers P. Wylie VA Ambulatory Care Center - Department of Veterans Affairs - Columbus - Ohio - and reports directly to the Primary Care Administrative Officer. Incumbent provides program support and ensures that practices and procedures are consistent with those of the office.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/13/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to providing administrative support; collecting - compiling and tracking data and information; processing documents and reports; establishing - updating and maintaining office files and records; performing automation duties using such software applications such as word processing - spreadsheet - electronic mail - desktop publishing - calendar - database and/or graphics; and providing information and customer service. NOTE: Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties include - but are not limited to: Provides typing and clerical assistance for Primary Care Service Line Chief - Primary Care Assistant Chiefs - and other Primary Care leadership members - consultants - residents - therapists - and others as directed by Primary Care Leadership
• Responsible for recording/taking minutes and transcribes information into draft and final form - editing material when necessary
• Documents to be prepared or typed in support of the effective functioning of the Primary Care Service include but are not limited to correspondence - minutes of meetings - standard operating procedures - presentations - reports - memoranda - narrative evaluation - and proficiency ratings for Primary Care Service Line staff under the supervision of the Chief - Primary Care
• Serves as a point of contact for Credentialing and Privileging (C&P) within the Primary Care service
• Maintains Ongoing Peer Performance Evaluations (OPPE) - Focused Peer Performance Evaluations (FPPE) and files for providers - mid-level providers and other administrative staff as needed
• Work Schedule: Monday through Friday - 8:00 a.m
• to 4:30 p.m
• or 8:30 a.m
• to 5:00 p.m
• Telework: This position may be authorized for Ad- Hoc telework
• Telework eligibility will be discussed during the interview process
• Position Description/PD#: Program Support Assistant - OA/PD93743-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized