Program Supervisor/Social Worker - 00293 - Mon-Fri 10AM-6PM w/ flexibility

WellLife Network; Coram (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical, dental, vision, 401k

Paid time off

Wellness program

Career development opportunities

Job summary

WellLife Network in New York offers a Program Social Worker/Supervisor role focused on leadership in clinical oversight within the Children’s Community Residence. You’ll balance counseling, supervision, and administrative duties to ensure safe, trauma‑informed services for transition‑aged youth and their families, driving quality and compliance.

The position emphasizes crisis management, Medicaid/SSI processes, and collaboration with Program Directors, schools, and community partners.

Qualifications

• Master’s degree in social work preferred; BSW considered with substantial relevant experience.
• At least 1 year of experience working with youth with Serious Emotional Disturbance; some supervisory experience preferred.
• Strong crisis management, clinical judgment, counseling, and care coordination skills.
• Knowledge of OMH/OSHA standards; licensed driver in NY.
• Ability to collaborate with families, schools, healthcare providers, and community partners.

Responsibilities

• Provide 24/7 clinical and crisis support to staff, youth, and families; consult with the Program Director on major incidents.
• Oversee staff orientation, training, and supervision; ensure compliance with OMH/OSHA standards.
• Lead counseling approaches, trauma-informed engagement, and behavioral interventions.
• Assist with admissions, intake counseling, and coordination of referrals and transitions.
• Support Medicaid/SSI billing and documentation; help with service plan goals and discharge planning.
• Maintain timely documentation of counseling sessions and program activities.
• Provide transportation for youth to participate in activities and appointments.
• Participate in Quality Improvement initiatives and professional development.

Skills

Crisis management

Clinical judgment

Counseling

Care coordination

Supervision

Communication

Trauma-informed care

Education

Master’s degree in social work

BSW or related bachelor’s with experience

Job description

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary

The Program Social Worker/Supervisor plays an essential leadership role in the daily functioning, clinical oversight, and quality assurance of the Children’s Community Residence. This position supports the Program Director in ensuring regulatory compliance, high-quality service delivery, and the coordination of therapeutic and rehabilitative interventions for transition‑aged youth. The Social Worker/Supervisor provides counseling, crisis management, and staff support to maintain a safe, structured, and trauma‑informed environment that promotes growth, independence, and family engagement. The position requires a compassionate, flexible, and highly organized professional capable of balancing clinical, supervisory, and administrative responsibilities in a dynamic residential setting.

Essential Accountabilities

• Provide 24/7 clinical and crisis support to staff, youth, and families, ensuring timely intervention during emergencies and consultation with the Program Director regarding significant incidents.


• Assist with staff orientation, ongoing training, and supervision, ensuring compliance with OMH, OSHA, and agency standards.


• Guide staff in effective counseling techniques, trauma-informed engagement, and behavioral interventions.


• Collaborate with the Program Director in the admission process, including attending community and referral meetings, reviewing referral packets, and providing counseling during intake to support smooth transitions.


• Participate in regular supervision with the Program Director and assist with Medicaid billing and documentation of clinical services.


• Complete and oversee Medicaid and SSI applications for eligible residents, maintaining accurate referral logs and waitlist records.


• Support fiscal management program by assisting with budget planning and resource allocation.


• Coordinate educational and vocational support by maintaining contact with schools and attending CSE meetings, ensuring all youth are enrolled and supported academically.


• Provide ongoing individual and family counseling to support emotional regulation, adjustment, and goal achievement.


• Collaborate with families, staff, and service providers to develop, monitor, and evaluate individualized Service Plan goals and discharge plans.


• Facilitate psychoeducational and therapeutic group sessions to address social skills, emotional wellness, and transition readiness.


• Lead quarterly family team meetings and family counseling sessions to promote permanency and strengthen natural support.


• Maintain thorough and timely documentation of all counseling sessions, meetings, and service contacts.


• Provide transportation for youth as needed to support program participation, appointments, or community activities.


• Participate in Quality Improvement (QI) initiatives, ensuring ongoing program evaluation and compliance with OMH standards.


• Attend required workshops and training to enhance professional knowledge and maintain certification or licensure requirements.


• Manage administrative tasks, including accurate time tracking, mileage reporting, and submission of insurance documentation.


• Perform other duties as assigned by the Program Director to support program operations and the mission of the division.

Job Qualifications

A master’s degree in social work or a related human services field is preferred. However, a BSW or related bachelor’s degree with substantial relevant experience will also be considered. Candidates should have at least 1 year of experience working with youth with Serious Emotional Disturbance and their families, and some level of supervisory experience is preferred. The ideal candidate will demonstrate strong crisis management, clinical judgment, counseling, and care coordination skills, along with knowledge of OMH and OSHA standards. Experience completing financial assistance applications, including Medicaid and SSI, is preferred. The position calls for strong communication and collaboration with families, schools, healthcare providers, and community partners, as well as flexibility, professionalism, and adherence to required training. A clean and valid New York State driver’s license is required.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.


• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).


• Work-Life Balance: Paid time off, holidays, and personal days.


• Wellness Program: Free and low-cost gym and wellness access and support.


• Training & Growth: Ongoing professional development and career advancement opportunities.


• Meaningful Work: Direct impact on the lives of youth and their families.


• Supportive Environment: A collaborative team that values your contributions