Program Supervisor II (ITBC - Health Centers)

Cascadia Health; United States; On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

PTO

Medical & Dental

Vision discount plan

403(b) Retirement Plan

FSA

Disability Insurance

Bereavement Leave

Wellness programs

Job summary

Cascadia Health is seeking a Program Supervisor II for the Integrated Team Based Care program, located at four health centers in the Portland area. The role provides direct supervision, oversees day-to-day operations, and manages crisis response within an interdisciplinary team. Monday–Friday, 8:30 a.m.

to 5:00 p.m., with travel to multiple sites as needed. The ideal candidate holds a master's degree in a behavioral science, maintains QMHP credentials, and has at least three years of relevant

Qualifications

• Master’s degree in a behavioral science field from an accredited college or university.
• Must meet the requirements to be credentialed as a QMHP
• Ability to travel to multiple locations in the Portland Metro area.
• CPR and AED certification; BLS training provided within defined timelines.

Responsibilities

• Provide leadership and oversight of day-to-day program operations, integrating best practices and evaluating service delivery.
• Communicate and collaborate with internal and external stakeholders to ensure continuity of care.
• Foster collaboration among team members and across the organization.
• Oversee and approve timekeeping and leave requests in compliance with organizational policies.
• Organize day-to-day workflows to support staff and ensure high-quality care for residents.
• Prepare reports; monitor expenditures and resources; recommend efficiency improvements.
• Apply Feedback Informed Treatment (FIT) practices as part of the service delivery team.

Skills

MS Office

Communication

Interpersonal skills

Problem-solving

Organizational skills

Education

Master's degree in behavioral science

QMHP credential

Tools

MS Office Suite

Job description

Program Supervisor II (ITBC - Health Centers) Job Overview

Location/Schedule: This position is located at all four Health centers Garlington Health Center, Woodland Park, Plaza Health Center and Talbert Health Center. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position: Program Supervisor II

Program: Integrated Team Based Care

Salary: $72,253.11 - $76,865.01

Cascadia's Mission and Vision

Mission: Cascadia Health delivers whole health care integrated mental health and addiction services, primary care, and housing to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

Position Description

The Program Supervisor II works as part of an interdisciplinary team and is responsible for ensuring program activities are administered effectively and in accordance with guidance from program leadership. This position provides direct supervision to staff, manages crisis response, and is responsible for management of the day-to-day activities of the program. This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

• General: Provide leadership and oversight of day-to-day program operations, integrating best practices and evaluating service delivery.
• Communicate and collaborate effectively with internal and external stakeholders to ensure continuity of care.
• Foster collaboration among team members and across the organization.
• Provide regular updates to management and communicate relevant information to frontline staff.
• Manage resources efficiently in accordance with established procedures and policies; monitor operations to ensure quality and consistency.
• Oversee and approve timekeeping and leave requests in compliance with organizational policies.
• Support staff to ensure alignment with program goals and objectives.
• Organize day-to-day workflows to support staff and ensure high-quality care for residents.
• Prepare reports as requested; monitor expenditures and the use of agency and program resources; recommend and implement strategies to improve efficiency.
• Apply Feedback Informed Treatment (FIT) practices as part of the service delivery team, in alignment with Cascadia and the program’s current level of FIT implementation.
• Perform other duties as assigned.

Qualifications

• Education: Required: Must have a master’s degree in a behavioral science field from an accredited college or university. Demonstrate the competencies to become credentialed as a QMHP as outlined in the Oregon Administrative Rules (OAR). Certification must be current and in compliance with the OAR’s. Must meet the requirements to be credentialed as a Qualified Mental Health Professional (QMHP) through MHACBO.
• Experience: Required: A minimum of three years of relevant work experience. Preferred: Supervisory experience. Experience within a safety net organization.
• Specialized Knowledge, Skills, and Abilities: Ability to use computer hardware and software, including Microsoft Office Suite, to perform essential functions. Familiarity with recovery models, motivational interviewing, and evidence-based practices. Excellent communication and interpersonal skills, with the ability to work collaboratively with clients, staff, internal and external stakeholders. Strong problem-solving skills and analytical abilities Strong organizational skills and attention to detail Ability to work independently and as part of a team.
• Other: Must have the ability to travel to multiple locations throughout the Portland Metro area. Must have the ability to perform CPR and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire for client-facing staff, and CPR certification training will be provided within 120 days for all other staff. Certification must remain current.

Working Conditions

Environmental: Work is performed in one or more of the following: administrative and clinical offices, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for aggressive behavior, exposure to disease, biohazards, noise, and contaminants.

Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.

Cascadia is an Equal Opportunity Employer. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654. Employees are responsible for obtaining and maintaining all licenses, certifications, registrations, and other credentials required for their position. Required credentials must remain active and in good standing as a condition of employment. Candidates are encouraged to familiarize themselves with any applicable credentialing requirements, including associated fees and renewal or maintenance obligations, prior to applying.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:

• Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Discount Plan
• 403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award Voluntary Life Insurance Supplemental Insurance Student loan forgiveness options
• Wellness Benefits: Employee Assistance Program (EAP) Bike to Work Reimbursement

Starting Rate Range in USD ($) $70,331.30 - $75,355.73

Cascadia Health is Oregon’s largest community-based behavioral health and substance use treatment services organization. As both a Certified Community Behavioral Health Center (CCBHC) and Federally Qualified Health Center (FQHC), Cascadia provides integrated mental health, substance use treatment, primary care, housing support, crisis intervention, peers wellness, skills training, and more to individuals and families. Our clients can find the care they need through one team and often in one location, regardless of their ability to pay.