Program Supervisor I, HCS SC, IDD Services, Pos. #220, Corpus Christi, TX

Nueces Center for Mental Health and Intellectual Disabilities; Town of Texas (WI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Retirement plan 6% employer match

Paid time off (PTO) 16 hours monthly

10 holidays + 2 personal holidays

Job summary

Nueces Center for Mental Health and Intellectual Disabilities seeks a journey-level supervisor to lead the HCS service coordination team, ensuring timely intake processing and adherence to HHSC standards.

The role involves developing program guidelines, monitoring outcomes, and providing guidance to the IDD Medical Records department while promoting trauma-informed care and high-quality client services.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Experience in IDD programs and client services.
• Experience supervising service coordinators in HCS/IDD settings.

Responsibilities

• Supervise the work of service coordinators in the Home and Community-Based Services (HCS) program.
• Assist with caseload assignments and track progress through intake process.
• Participate in quality assurance and utilization review for HHSC standards.

Skills

Program management

Trauma-informed care

Budgeting

Staff supervision

Education

Bachelor's degree

Advanced degree

Tools

Microsoft Office

Job description

Are you looking for an exciting new venture that can truly make a difference in people's lives?

Nueces Center for Mental Health and Intellectual Disabilities is your place.

The Nueces Center for Mental Health and Intellectual Disabilities (MHID) is dedicated to helping the residents of Nueces County who are living with mental illness and/or intellectual and developmental disabilities. We serve over 10,000 people each year with psychiatric and behavioral health care outpatient services, counseling, training, employment assistance, housing support, homeless outreach, children's mental health care and more.

*This position will remain open until filled. Posted 9/10/2026

General Description

Under supervision of the IDD Authority Director, performs routine (journey-level) administrative and supervisory program work.Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, procedures, policies, rules, and regulations; assisting in developing schedules, priorities, and standards for achieving program goals; and assisting in evaluating program activities.Supervises the work of service coordinators in the Home and Community-Based Services (HCS) program.Is compliant with Center policies and procedures, program protocols and requirements of other regulatory bodies.Reviews clients referred by other LIDDAs, assists with caseload assignments, and tracks progress through the intake process. Participates in the quality assurance and utilization review processes for HCS Service Coordination unit to ensure quality of services and compliance with HHSC standards. Identifies problem areas, service gaps, and areas that are barriers to services for clients. Documents case records and prepares reports. Assists with intra- or interagency service coordination and referral problems.Provides supervision and guidance to the IDD Medical Records department, and participates in NCMHID's Forms Committee, as needed. Performs related work as assigned. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Must have reliable transportation. May use personal vehicle to conduct business.Must have a valid driver's license at all times, liability insurance, and a good driving record.

Minimum Qualifications

Minimum: A minimum of a bachelor's or advanced degree from an accredited college or university.At least 6 months experience assessing client needs and coordinating client services in IDD programs. Experience in social work. Experience working with persons with Intellectual and developmental disabilities.

Preferred: Meets criteria for a Qualified Intellectual Disability Professional (QIDP).Experience in the administration of a program relevant to the assignment. Experience working for a Local Intellectual and Developmental Disability Authority. Supervisory experience.

Knowledge, Skills, and Abilities

• Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques.
• Skill in identifying measures or indicators of program and staff performance and in operating a computer and applicable software.
• In the course of being employed, understands and implements trauma informed care practices.

MHID cares about the health and well-being of our employees, we are dedicated to providing a comprehensive and competitive benefits package.

We offer a very competitive benefits package

• Excellent health, hospitalization, dental and vision insurance plans
• Life Insurance, $25,000 provided at no cost to employees
• Very generous retirement plan- MHID contributes 6% of employee annual salary on the first day of employment and the employee contributes 1%
• Employee referral program
• 16 hours of paid time off (PTO) each month, with increases
• 10 holidays plus 2 personal holidays each year
• Career ladder incentives/opportunities
• Mileage reimbursement if personal vehicle is used for work
• Employee appreciation events and annual employee recognition banquet
• MHID offers flex scheduling for educational assistance to full-time employees