Program Supervisor - Erie, Bradford, Meadville and Warren, PA

Crossroads

Erie (Erie County)

On-site

USD 55,000 - 75,000

Full time

18 hours ago

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Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO

401K with match program

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Maternity/Paternity leave

Mental Health day

Calm subscription

Job summary

Crossroads Treatment Centers seeks a Program Supervisor to oversee daily operations at our Erie area clinics. You will ensure OBOT and operational standards alignment, supervise staff, and coordinate with governance and regulatory bodies to maintain high standards of care.

Ideal candidates have supervisory experience in an Office Based Opioid Treatment setting, strong organizational skills, and a commitment to compassionate, evidence-based treatment for individuals with opioid use disorder.

Qualifications

Preference given to candidates with experience in an Office Based Opioid Treatment program and supervisory experience.
Experience working with individuals with substance abuse or mental health.

Responsibilities

Oversee daily program operations and provide assistance where needed, depending on licensure.
Maintain DEA and regulatory compliance and supervise staff performance.
Coordinate with internal and external partners to improve service provision and inform leadership.
Review policies and ensure day-to-day operations align with program standards.

Skills

Supervisory experience

Substance abuse experience

Education

High school diploma or GED

Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Program Supervisor

Oversee daily program operations and offer assistance where needed, dependent on licensure and ability
Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities
Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority
Screen and interview new associates for hire as needed and submit requests for approval, as necessary
Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum
Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO
Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity
Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision
Coordinate with Operations Support Team to address needs within the center
Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority
Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations
Review, interpret, and reflect on changes to policies or procedures and present information to leadership
Manage program staff and interact positively with patients, visitors, and members of the Community
Conduct internal audit processes to analyze program performance in various areas
Function in an administrative capacity to assure necessary information is provided to patients and staff

Education and Experience requirements

Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
Highschool Diploma or GED required

Hours, Schedule, and Travel (if applicable)

It is expected that Program Supervisor have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below.

Travel is required to Erie, Bradford, Meadville, and Warren clinic locations. A mileage reimbursement is provided for your local travel. Evenings and weekends may be required.

Position Benefits

Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!

Benefits Package