Program Supervisor - Bronx

010 Young Adult Institute, Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical and dental insurance

Vision insurance (for Full time)

Paid vacation, holiday, and sick time

403(b) retirement with employer-ment

Life insurance and long-term disabled

Discounts on travel, entertainment, --

Job summary

Youth and family-centered services are led by the Young Adult Institute, Inc. in New York, seeking a Program Supervisor to oversee clinical programming and staff supervision. This role requires strong leadership, regulatory knowledge, and a commitment to person-centered planning.

The position entails managing 10–25 staff, ensuring health and safety, maintaining documentation, and collaborating with families and cross-functional teams for optimal outcomes.

Qualifications

• BA/BS strongly preferred.
• Prior supervisory experience required.
• Prior Direct Support Professional experience preferred.
• Background in supporting people with intellectual/developmental disabilities or mental health preferred.

Responsibilities

• Provide staff training, mentoring, and supervision of 10–25 reports.
• Ensure health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Oversee clinical programming and regulatory compliance.
• Lead interdisciplinary team meetings and staff meetings to ensure effective communication.
• Assist in hiring and developing staff; foster strong relationships with families.
• Maintain oversight of program operations, documentation, and budgets.

Skills

Interpersonal skills

Problem-solving

Written communication

Initiative

Flexibility

Driver's license

After-hours availability

MS Office

Workforce management software

Education

BA/BS degree preferred

Tools

Workforce Management software

MS Office

Job description

The Program Supervisor is responsible for providing staff training, mentoring and supervision of 10-25 direct and/or in-direct reports, or based on program needs. The Program Supervisor will need to be able to provide program oversight, quality assurance, maintain NYS regulations, oversee clinical programming, be an advocate for the people we support and a liaison with families.

Key responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.
• Providing program/floor coverage, when necessary.
• Promoting and maintaining the excellence of the programs.
• Developing professional, empathic relationships with family members ensuring they are included in the team process.
• Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.
• Attend regional and agency supervisor meeting or as directed by your supervisor.
• Attending and actively participating in the planning meeting for the people we support.
• Fostering interagency collaboration.
• Bringing the organizational culture to life.
• Ensuring a work environment that is free from harassment and discrimination.
• Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.
• Maintaining direct relationship with staff.
• Building staff morale.
• Fostering professional development through regular supervision, training, and evaluations.
• Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
• Utilizing participatory management.
• Fostering the Open-Door Policy.
• Maintaining oversight and compliance of systems specific to role and responsibilities.
• Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency.
• Overseeing all financial systems, maintaining records for the people we support and program expenditures.
• Operating the program within budgetary guidelines.
• Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
• Ensuring the completion and maintenance of all paperwork and written records related to individual treatment including but not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
• Reporting and monitoring incidents, as well as assist with the investigative process.
• Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education and Experience

• BA/BS strongly preferred.
• Prior supervisory experience required.
• Prior Direct Support Professional experience preferred.
• Background in supporting people with intellectual/developmental disabilities or mental health preferred.

Additional Knowledge, Skills and Abilities

• Strong interpersonal and problem-solving skills.
• Well-developed writing skills.
• Takes initiative.
• Highly flexible personality type.
• Valid Driver's License preferred depending on location.
• Flexibility to respond to calls and programmatic needs beyond regular work hours.
• Proficient in Microsoft Office.
• Ability to learn/use Workforce Management software to effectively carry out essential business processes.

Compensation

$66,300 annually

Benefits

• Tuition reimbursement
• Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions)
• Paid vacation, holiday, and sick time (depending on time type)
• 403(b) retirement with employer matching contributions
• Life insurance and long-term disability
• Discounts on travel, entertainment, wireless services, shopping, and more.

Check out our benefits page to learn more at yai.org/careers

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Our Roots

YAI was launched in February of 1957 out of a small school in Brooklyn, New York. Initially staffed by Co-Founders Bert MacLeech and Pearl Maze MacLeech alone, their pilot program served just seven people. According to Bert, from its very beginning YAI has been dedicated to providing innovative services for the I/DD (intellectual and/or developmental disabilities) community. MacLeech envisioned a, 'total life adjustment approach, emphasizing personal growth, social responsibility, employment goals, and the development of independence for the individual'. At a time when institutional living was the norm for people with I/DD, this vision was nothing short of revolutionary.

YAI Today

Today, YAI has a team of over 4,000 employees and supports over 20,000 people in the I/DD community. This extraordinary growth shows the ongoing need for these important services, and YAI’s success in offering them. YAI supports people with autism, Down syndrome, and Cerebral Palsy, among others. Operating throughout Downstate New York and Northern New Jersey, YAI now offers more than 300 programs for people of all ages.

Better Together

At YAI, we are driven by our mission of living, loving, working, and learning. This applies not only to the people we support, but to our staff as well. Commitment and passion for the work continue to unite employees and drive the organization forward. Empowering the people we support to reach their goals remains at the heart of our organization.

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

http://www.yai.org/