Program Supervisor

Centralnassau; Town of Oyster Bay (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) retirement plan

Long Term Disability

Short Term Disability

Legal Plan

Dependent Care FSA

Life Insurance

Job summary

CN Guidance and Counseling Services, Inc. is seeking a Program Supervisor to provide supportive management and administrative oversight for staff, ensuring compliance with agency standards and funding/regulatory requirements.

The position requires a Bachelor's degree in a health profession and 2–4 years of experience in case management, substance use, or mental health with travel to community sites and field visits as part of the role. A Master’s degree and licensure are preferred.

Qualifications

• A minimum of a Bachelor's degree in a health profession is required; a Master's degree and licensures/certifications are preferred.
• Two to four years of experience with case management, substance use, mental health, or high-need populations.
• Ability to coordinate responsibilities and strong organizational and time management skills.
• Demonstrated competency in written, verbal and computational skills to document records per program standards.
• Experience with interdisciplinary planning processes.

Responsibilities

• Participate in daily team huddles and weekly case conference meetings.
• Participates in outreach/field visits with staff, as necessary.
• Participates in all required internal and external meetings representing patients, staff and the Agency.
• Provide staff with supportive direct supervision to ensure quality care management services and professional growth.
• Organize and provide weekly supervision to MRU Senior Outreach Coordinator.
• Assist Senior Outreach Coordinator in organizing events and Naloxone trainings.
• Assist in overseeing staff training needs via planning, staff meetings and written communications.
• Support the use of data in supervision to inform decision-making.
• Identify and implement quality improvement trainings and activities as part of professional development goals.
• Encourage quality improvement processes and resources for QI and professional development.
• Cultivate a culture of inclusion and safe work environment; adhere to safety protocols.
• Health and Safety Awareness: include knowledge of safety protocols to ensure safe environment.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Time management

Written communication

Education

Bachelor's degree in health profession

Master's Degree in related health field

Job description

JOB DEFINITION:

The Program Supervisor will be charged with supportive management and administrative responsibilities to support the staff, as well as ensure that staff meets the standards and requirements of the Agency and appropriate funding and regulatory bodies.

EDUCATIONAL REQUIREMENTS:

Bachelor's degree in a health profession from a program approved by the New York State Department of Education required. Master's Degree in a related health field and licensures and/or certifications preferred.

EXPERIENCE REQUIRED:

• A minimum of two (2) to four (4) years of experience working with case management, substance use, mental health, or high-risk high need populations.
• Ability to coordinate responsibilities, excellent organizational and time management skills required.
• Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
• Demonstrated competency in development and implementation of the interdisciplinary planning process.
• Excellent interpersonal skills required.
• Must have the ability and willingness to travel regularly. Willing to be in the field, on the RV or the Box Truck with the MRU staff. Travel with staff in Agency vehicles, to home visits and visits in the community. Attend weekend outreach events required as needed. A driver's license is required; and a current and valid driver's license on file with CNGCS' Human Resources. Driver's license must remain in good standing as a CNGCS authorized driver.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Participate in daily team huddles and weekly case conference meetings.
2. Participates in outreach /field visits with staff, as necessary.
3. Participates in all required internal and external meetings that appropriately represent the needs of the patients, staff and the Agency.
4. Provide staff with consistent and supportive direct supervision to ensure the delivery of quality care management services and to support continued professional growth.
5. Organize and provide weekly supervision to MRU Senior Outreach Coordinator.
6. Assist Senior Outreach Coordinator in organizing and scheduling events/Naloxone trainings.
7. Assists in overseeing the training needs of the staff through input into planning, staff meetings, management meetings, extramural training experiences and written communication to staff.
8. Support the use of data in supervision to inform decision-making.
9. Identify and implement quality improvement trainings and activities as part of professional development goals
10. Encourage quality improvement processes and provide consistent resources for QI and professional development
11. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
12. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
13. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
14. Other duties as assigned.

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.

CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.