Program Specialist V

Texas Health and Human Services; Austin (TX); Hybrid; USD 50,478 - 80,952; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Generous time-off benefits

Opportunities for career advancement

Job summary

Texas Health and Human Services in Austin is looking for a Program Specialist V to support fraud detection initiatives for Medicaid and SNAP. This full-time role requires strong communication and data analysis skills to interpret program changes while supervising a team.

The position offers a salary range of $4,523.16 to $7,253.83 per month and opportunities for career advancement. Eligible for telework, the candidate should be willing to travel up to 15%.

Qualifications

• Graduation from an accredited four-year college is preferred.
• Experience in SNAP, Medicaid policy, and procedures is required.
• Current experience in TANF program is preferred.

Responsibilities

• Support fraud detection processes related to Medicaid and SNAP.
• Train and lead a team, ensuring task prioritization.
• Interpret complex program changes for stakeholders.

Skills

Written communication skills

Presentation skills

Policy application

Data review

Supervision

Project management awareness

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Bachelor's degree in relevant field (psychology or social work)

Job description

Date: Jun 8, 2026

Location: AUSTIN, TX

Benefits

• 100% paid employee health insurance for full‑time eligible employees
• Defined benefit pension plan
• Generous time‑off benefits
• Opportunities for career advancement and more

Job Information

• Functional Title: Program Specialist V
• Job Title: Program Specialist V
• Agency: Health & Human Services Commission
• Department: Integrity Support Services – SO
• Posting Number: 16952
• Closing Date: 12/07/2026
• Occupational Category: Community and Social Services
• Salary Range: $4,523.16 – $7,253.83 per month
• Salary Group: TEXAS-B-21
• Shift: Day (Telework Eligible)
• Travel: Up to 15%
• Full Time/Part Time: Full time
• FLSA Exempt/Non‑Exempt: Non‑exempt
• Job Location: 701 W 51ST ST, AUSTIN, TX

Responsibilities

• Attend work on a regular and predictable schedule and perform other duties as assigned.
• Support processes and projects related to fraud detection and prevention for Medicaid, CHIP, SNAP, and TANF at the precertification stage.
• Interpret and disseminate complex program changes with internal and external stakeholders.
• Examine individual SNAP, TANF, CHIP, Medicaid, and SNAP Unauthorized Use (UAU) cases to identify potential fraudulent or erroneous cases.
• Act as a lead for the UAU team, monitor results, and submit reports.
• Review and process cases from the fraud referral queue.
• Correspond with interviewing case workers and research additional fraudulent leads.
• Train, lead, assign, and prioritize the work of others.
• Carry out rule changes based on federal and state regulations.
• Perform complex research to support the AES process in reviewing job applicants for fraudulent activity.
• Serve as liaison to hiring specialists, managers, and vendor staff (CAPPS Service Center).
• Assist managers in identifying trends in job candidates and resolving technical problems.
• Collaborate with the Integrity Support Services Director and management team on plans and activities to achieve access and eligibility goals.
• Communicate with governmental entities and program stakeholders to resolve risks and issues.
• Support and carry out multi‑faceted projects and negotiate techniques to resolve conflicts.
• Provide leads and relevant information to case analysis staff, referring them to appropriate staff and ISS leadership.
• Perform other duties required to meet HHSC mission and goals.

Qualifications

• Graduation from an accredited four‑year college or university with major coursework in a relevant field (psychology or social work) is preferred.
• Excellent written communication skills demonstrated by detail and completeness of information provided on the state application.
• Experience making presentations to small and large groups.
• Experience applying policies and procedures.
• Experience supervising eligibility staff and/or investigators is preferred.
• Experience in data review and analysis.
• Experience leading and mentoring staff.
• Current experience in SNAP, Medicaid policy, and procedures is required.
• Experience in TANF program is preferred.
• Training or experience demonstrating awareness of project management practices and the project life cycle is preferred.
• Experience making decisions and performing multiple tasks in a timely manner.
• Willingness to work beyond normal hours (8 AM–5 PM) as needed.
• Experience using Microsoft Word, Excel, and Outlook.
• Willingness to travel up to 15% of the time.

Additional Information

• All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified.
• In compliance with the ADA, HHSC and DSHS agencies will provide reasonable accommodation during the hiring process for qualified individuals with a disability.
• This position may be eligible for telework, subject to state and agency telework policies and business needs.
• Applicants selected for hire may be required to pass background and other due diligence checks.
• HHSC uses E‑Verify. I‑9 documentation must be provided on the first day of work.

Equal Opportunity Employer

Texas Health and Human Services Commission is an equal opportunity employer and encourages qualified individuals from diverse backgrounds to apply.