Program Specialist- Residential (Day Shift Monday- Friday)

Help Foundation, Inc.; Cleveland Heights (OH); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

PTO & holidays

401(k) with match

Referral bonuses

OnDemand Pay

Job summary

HELP Foundation, Inc. is seeking a Program Specialist in Ohio to ensure residential services meet high standards. The role involves leading team coordination, data collection on interventions, and ensuring informed consent is documented. On-site responsibility with a focus on client needs and ISP goals.

Benefits include healthcare, PTO, 401(k) with match after 6 months, and on-demand pay. Must have relevant DD experience and valid Ohio license; background checks required.

Qualifications

• High school diploma or GED required; a 4-year degree preferred.
• At least 1 year of experience in Developmental Disabilities.
• Experience interpreting and implementing consumer ISP goals.
• At least 2 years of experience using and reviewing service documents and records.
• Knowledge of provider licensure rules.
• Proficient in Microsoft Office.
• Strong time management and organization skills.
• Excellent verbal and written communication; on-call ability.
• Must possess valid Ohio Driver's License with <6 points.
• Must pass background check including BCI and FBI.

Responsibilities

• Prepares consumer program documentation, including skill development plans and behavior support documents.
• Lead contact for the team with SSA’s.
• Conducts client assessments and collects data on interventions.
• Assures informed consent is assessed and documented.
• Attends client team meetings and negotiates staffing needs.
• Trains staff in delivery of consumer service plans and communicates changes.
• Organizes and maintains client files.
• Participates in regular meetings reviewing client needs and quality of life.
• Involves team members when consumer needs change.
• Investigates incidents and develops prevention plans with managers.
• Drives personal vehicle between assignments and transports clients.

Skills

Verbal communication

Written communication

Time management

Team collaboration

On-call readiness

CPR/First Aid

Education

High school diploma or GED

Bachelor's degree preferred in a relevant field

Tools

Microsoft Office

Electronic records systems

Job description

Description

About HELP Foundation:

HELP is our passion! For more than 50 years, HELP Foundation has served people with intellectual and developmental disabilities. We provide residential, employment, transportation and day support services for adults and summer enrichment opportunities for children.

What HELP offers our Program Specialist:

• Opportunity to earn anywhere from $47,000 to $56,000 annually
• A wide offering of healthcare and voluntary benefits offered as soon as the first of the month following 30 days of employment
• Paid Time-Off (PTO) with an additional 10 paid holidays
• 401(k) plan offering with an immediate fully vested matching program after completion of 6 months of service
• Referral bonuses paid after the referred employee completes 90 days of service
• OnDemand Pay options rather than having to wait for pay day

Position Summary

Under general supervision of the Program Manager, provides a level of assurance that residential program services are being provided to the highest possible standards.

Essential Job Functions

• Prepares necessary consumer programmatic documentation, including the writing of skill development documents, HPC’s, behavior support documents as needed.
• Lead contact for the team with SSA’s
• Conducts appropriate client assessments and collect and analyze data regarding the consumer’s response to interventions.
• Assures that the consumer’s ability to provide informed consent is assessed and documented.
• Responsible for assuring that client needs are met.
• Responsible for attending client team meetings and is involved with the negotiations regarding client staffing needs.
• Trains staff in the delivery of consumer service plans and communicate changes in plans to appropriate personnel at the agency.
• Responsible for organizing and maintaining consumer files.
• Participates in regular meetings reviewing client needs/quality of life and all client documentation.
• Responsible for involving appropriate team members when consumer needs or circumstances change.
• Ensures that client needs are accurately assessed in the ISP.
• Participates in the investigation of incidents that affect consumers and take the lead role in the development of a prevention plan. Works collaboratively with managers and others on other aspects of the process.
• Demonstrates awareness of, follows all safety policies and procedures, and adheres to all recommended safe work practices. Also contributes to the control of hazards in specified area of responsibility.
• Drives his/her personal auto between assignments, and transport clients as required.
• Performs other duties or special projects as required or as assigned.

Requirements

• Must have a high school diploma or GED; a 4-year degree in a relevant field is preferred.
• Minimum of 1-year experience in the field of Developmental Disabilities
• Minimum of 1-year understanding, interpreting and implementing consumer ISP goals and objectives
• Must have at least 2 year of experience using and/or reviewing service documents and records
• Above average level of knowledge and understanding of provider licensure rules
• Above average computer skills and ability to use Microsoft Office
• Requires good time management and organization skills
• Must possess exceptional verbal and written communication skills
• Must be able to carry an Agency phone and be on-call
• Must maintain current Med Pass and CPR/First Aid Certification; training available for CPR and Med Pass onsite
• Must have a valid Ohio Driver’s License with less than 6 points
• Successfully pass a background check that includes a BCI and FBI criminal history check

American’s with Disabilities Specifications

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.