Program Specialist I

Midland Medical Broward; Oakland Park (FL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

PTO and Sick time

11 paid holidays

Training and certification support

Health, dental, vision, with company*‑

Tuition reimbursement

Voluntary plans for you and family

Career growth opportunities

Job summary

Midland Medical Broward in Oakland Park, FL is hiring a Program Specialist I to support quality medical care management, testing, and outreach services. The position works closely with the Community Programs Manager to ensure culturally sensitive retention services and accurate scheduling for the Insurance Program.

The role involves coordinating enrollment, guiding patients through the Midland Cares Insurance Program, and maintaining HIPAA confidentiality while meeting program goals and quality

Qualifications

• Highschool diploma or GED is required.
• Bachelor’s degree in social science or a qualifying field is preferred.
• 500/501 certification is preferred.
• Must be able to operate a motor vehicle and have valid license.

Responsibilities

• Integrate Midland Cares mission and values in medical care management and outreach services.
• Coordinate with Community Programs Manager and outreach staff to provide scheduling for insured patients.
• Ensure HIPAA confidentiality and accurate scheduling for PrEP and HIV‑positive patients.
• Track data for patients enrolled in the Midland Cares Insurance Program.
• Support community events and testing initiatives as required.

Education

Highschool diploma or GED

Bachelor’s degree in social science or qualifying field

500/501 certification

Must be able to operate a motor vehicle with valid license

Job description

Program Specialist I

MIDLAND MEDICAL BROWARD Oakland Park, Florida, United States

About this Position

Midland Medical is now hiring Program Specialist I in Oakland Park, FL

Schedule: Full-Time | Day Shift and Night Shift | In Office: Monday 8am-2pm, Tuesday-Friday 8a-5p, Outreach: Tues 8a-5p Wed-Sat 2p-11p

Pay Rate: $23-$24/hour

Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.

We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award.

Why You’ll Love It Here

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What You’ll Do

The Program Specialist I is responsible for integrating the Mission and Core Values of Midland Cares, in the provision of quality medical care management, testing, and outreach services that encompass retention-based models to eligible patients and those under the Midland umbrella. This position works closely with the Community Programs Manager and other outreach/Case management staff in providing culturally and linguistically sensitive retention and scheduling services to the Midland Cares Insurance Program, who are said eligible population. Under the direction of the Manager of Community Programs.

Career Path

Program Specialists manage varying degrees of work. There are three Program Specialist levels: PS I, PS II and PS III. A level and salary are assigned based on their professional experience or combination of education and professional experience. A Program Specialist can directly affect their career path (level) based on their work to increase the size and scope of their clinic(s). Levels are reviewed annually as part of the annual review/merit cycle.

• Promotes and practices Midland Medical’s mission and values and follows its policies and procedures.
• Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
• Assists patients with the enrollment into the Midland Cares Insurance Program, working closely with the chosen brokerage firm to the ACA Marketplace.
• Navigates patients through the Midland Cares Insurance Program, managing the needs of each patient and ensuring that they meet the requirements for the program.
• Ensures accuracy of scheduling for PrEP and HIV-positive patients who are enrolled in the Midland Cares Insurance Program.
• Tracks the data for each of the patients enrolled in the Midland Cares Insurance Program.
• Participation in Midland Meetings/Committees such as MC Operations Committee and monthly interdisciplinary staff meeting.
• Adhere to all Florida Department of Health rules, guidelines, and parameters to ensure continuity of care and confidentiality.
• Participate in all community events scheduled by the company, along with attaining key goal measures linked to testing and linkage.
• Drives and maintains the Mobile Testing Unit as needed/applicable.
• Provide health screenings to individuals in the community in accordance with our grants, MOU and other service agreements.
• Prepare safe-sex kits, and at-home testing materials for individual in the community that support our HIPPA compliant programing.
• Assist in all of Midlands testing initiatives including but not limited to, walk in testing and testing at outreach events.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Education/Professional

• Highschool diploma or equivalent (GED)
• A bachelor’s degree in social science or qualifying field (Preferred)
• 500/501 certification (Preferred)
• Must be able to operate a motor vehicle and have valid insurance and driver’s license.

Must be able to pass a Level I and Level II Background check as required. https://info.flclearinghouse.com/

Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #B