Program Specialist

Bottlenotes Inc.; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

HSA

403b Plan

Tuition Reimbursement

PTO

Holidays

Wellbeing Resources

Career Development

Mental Health Support

Job summary

Verland in Squirrel Hill, PA is seeking a Program Specialist to advocate for individuals with IDD, develop ISPs, assess needs, and coordinate services across residential locations. The role requires on-call availability 24/7 and ensuring compliance with state licensing requirements.

The candidate will lead ISP development, train DSPs and coordinators, monitor progress, and maintain thorough documentation while upholding a professional partnership with families and staff.

Qualifications

• Must be on-call 24/7.
• Knowledge of practices and regulations for IDD.
• Effective verbal and written communication skills.
• Ability to monitor programming and train staff.
• Ability to establish relationships with staff, families and partners.
• Demonstrated leadership and organizational skills.

Responsibilities

• Secures services per ISP to meet individuals' needs.
• Completes ISP documentation and scheduling.
• monitors and evaluates services provided in ISP.
• Reports changes to the SC and plan team.
• Ensures ISP content covers health, safety and procedures.
• Provides assessments 30+ days before ISP meetings.
• Reviews ISP with individuals and coordinates services.
• Maintains ISP review documentation for licensing.
• Monitors house funds and individual progress.
• Coordinates DSP training on health and safety needs.
• Develops and implements provider services per licensing.
• Fluent on all assigned ISPs.
• Provides ISP training to coordinators and DSPs.
• Acts as Certified Investigator on-call.
• Performs other related duties.

Skills

On-call availability

IDD knowledge

Verbal & written communication

Staff training

Leadership

Organizational skills

Empathy

Education

Master's Degree + 1 year IDD experience

Bachelor's Degree + 2 years IDD experience

Associate Degree + 4 years IDD experience

Job description

Verland is hiring Exceptional People to provide Compassionate Care

as a Program Specialist for our Residential locations - CLA division.

Location:

Squirrel Hill Area, PA 15146

Shift Available:

24/7

A Program Specialist, working with individuals who have intellectual and developmental disabilities, is the primary advocate for each individual assigned and will ensure that all medical concerns are addressed. The PS develops, supervises and coordinates each Individual Support Plan (ISP) for the individuals assigned, completes assessments, identifies strengths, needs, likes, interests and preferences, as well as the dislikes, for each individual. The Program Specialist This is a salaried, exempt position.

Program Specialist Responsibilities

• Secures all necessary services to ensure all individuals' needs are being met as specified in the individuals' ISP.
• Completes / ensures all necessary documentation associated with the Individual Support Plans, Quarterly Reviews, ISP revisions and ISP process (I. E. invitations to meetings, development and implementation of the ISP, completing reviews, updating and revisions, accuracy of reports [to include dates and signatures] and reporting content discrepancy of the ISP to SC, as applicable, and team members) meet all State licensing requirements including 33b 1-19 regarding plan lead.
• Supervises, monitors, evaluates and/or makes recommendations to the SC to revise a service or outcome in the ISP that is provided to the individual.
• Reports a change related to the individual's needs to the SC, as applicable, and plan team members
• Ensures all content are included in the ISP, (protocol for social, emotional, environmental plan, protocol for restrictive procedures plans, etc.)
• Provides assessment to the SC or plan lead at least 30 days prior to the ISP meeting.
• Reviews the ISP with the individual and coordinate the services provided to meet State licensing requirements
• Provides the documentation of the ISP review to the SC, as applicable, and plan team members to meet State licensing requirements
• Informs plan team members of the option to decline the ISP review document to meet State licensing requirements
• Monitors house funds and money relating to an individual's needs
• Monitors Individual's progress monthly through direct observation, reviewing, signing and dating monthly documentation of an individual's participation and progress toward outcomes.
• Coordinates the training of DSP's in the content of health and safety needs relevant to each individual
• Developing and implementing provider services to meet State licensing requirements (relating to provider services)
• Must be fluent on all assigned Individual's ISP's.
• Provides ongoing training to assigned staff relevant to each individual on the following areas: ISP and reviews, specific therapeutic needs, health and safety needs, medication needs, diet orders, and specific house needs etc.
• Exhibits a professional attitude at all times when representing the individual and the facility and maintain an excellent working relationship with all staff and peers.
• Schedules and attends (as needed) medical appointments, monitor medical follow-up appointment and ensure implementation of medical care.
• Maintains medication administration certification and maintain practicum observer certification by completing observations and monitoring staff/documentation relating to the medication process. Performs MAR reviews and medication checks.
• Provides face to face ISP training to Program Coordinators and DSP's.
• Acts as Certified Investigator on an on-call basis when necessary.
• Perform other related duties upon request

Exceptional Benefits:

Minimum of 30 hours worked, and employees enjoy a comprehensive benefits package:

• Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date)
• Healthcare Flexible Spending Account (HSA)
• 403b - Traditional and Roth with Company Match
• Tuition Reimbursement (for core positions)
• Competitive PTO Plan
• 8 Paid Holidays
• Incentive in lieu of Medical coverage
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Requirements

• Must be able/willing to be on-call 24/7.
• Must possess a knowledge of current practices and regulations pertaining to individuals with intellectual and developmental disabilities.
• Must have effective verbal and written skills necessary to both communicate with individuals and staff and to prepare necessary written documentation.
• Must be able to effectively monitor individual programming, providing hands-on implementation and staff training.
• Must possess the ability and empathy needed to establish and maintain an effective working relationship with fellow employees, supervisory staff, Base Service Units, families of the individuals, and our co-representative.
• Must demonstrate leadership and organizational skills.

Minimum Experience and Training:

Program Specialist must have specialized training or one year's experience in treating or working with individuals with intellectual and developmental disabilities and must possess one of the following:

• Master's Degree from an accredited college and one year’s experience working directly with persons with intellectual and developmental disabilities;
• Bachelor's Degree from an accredited college and two years’ experience working directly with persons with intellectual and developmental disabilities
• Associate's Degree or 60 credit hours from an accredited college and four years’ experience working directly with persons with intellectual and developmental disabilities or an equivalent combination of education and experience;
• Must complete all required clearances and maintain a valid Driver's License.

Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.