Program Specialist

Alpha Opportunities; Jamestown (ND); On-site; USD 42,000 - 56,000; Full time

Job summary

Alpha Opportunities in Jamestown, ND is seeking a Program Specialist to manage person served plans, coordinate scheduling and materials for programming, and support individuals in leading self-directed lives. This role requires strong communication, confidentiality, and attention to detail, plus the ability to work with guardians, DDPMs, and medical staff.

You will participate in quality surveys and maintain HIPAA-compliant records to ensure continuity of care.

Qualifications

• Requires good written and oral communication.
• Ability to follow HIPAA guidelines.
• Organizational and data entry skills.
• Ability to pass background checks and drug screen.
• Flexible and attentive to detail.

Responsibilities

• Schedule and prepare Overall Service Plan (OSP) documentation; liaise with guardians and DDPM.
• Assist with medical appointments, labs, and follow-up visits; document in Therap.
• Provide care to people supported and help them lead self-directed lives.
• Attend staff meetings, run pre-OSP and post meeting minutes, data monitoring.
• Communicate with nursing staff and team to ensure continuity of care.
• Maintain HIPAA-compliant documentation and records.
• Develop relationships with persons supported, staff, guardians, and community.
• Participate in CQL/HCBS compliance surveys as directed.

Skills

Written and oral communication

Attention to detail

Organizational skills

Listening and communication

Punctuality

Confidentiality

Caring and positive attitude

Flexibility

Education

HS diploma or GED

Associate degree or related field desirable

DD certification/experience preferred

Job description

Program SpecialistOur values of Respect, Integrity, Diversity, Innovation, Community, and Partnership are practiced to ensure care is delivered in a non-judgmental, non-discriminatory manner that is sensitive to the person(s) and family’s diversity, preserving their autonomy, dignity, and rights.Position SummaryThe Program Specialist provides support duties related to management of person served plans; which may include scheduling and preparing materials related to programming. May assist with taking people supported to medical appointments, internal testing and screening, order and stock medical supplies. As scheduled, provides care to people supported and assists them in leading self-directed lives. This position is responsible to: people supported, Quality Development Director.Key ResponsibilitiesIncorporate our values and mission into delivery of all services.Schedule and prepare documentation for Overall Service Plan (OSP), communicate with guardians and Developmental Disability Program Managers (DDPM), follow-up of General Event Reports (GER).Assist Program Coordinators with running pre-OSP meetings, preparing post meeting minutes, organizing and attending staff meetings, data monitoring.Assist people supported with scheduling and attending medical appointments and labs; schedule follow-up appointments if needed, and document appointments, medications, and other information as needed in Therap.Communicate regularly with Program Coordinators, nursing staff, and other team members as needed or required to ensure programming is being followed and continuity of care is provided.Knowledge of administrative practices and procedures as well as applicable regulations, guidelines, and policy pertaining to position and services provided; maintain documentation and submit paperwork in a timely manner; protect and preserve operations by following HIPAA guidelines.Provide active care to person(s) supported when needed; serve as an internal advocate for the persons supported and facilitate community integration.Participate in CQL (Council on Quality and Leadership), HCBS (Home and Community Based Service), and other compliance surveys as directed.Assure all paperwork and reporting is completed in a timely manner, maintained, and submitted when necessary.Develop and maintain positive relationships with persons supported, staff, guardian(s), and community involved with our facilities and persons.These responsibilities are not all-inclusive and include day-to-day operations and functions, which may include other duties as assigned.Knowledge, Skills, and QualificationEducation and Experience:High school diploma, GED, or suitable equivalent; college or an associate degree in a related field is desirable or in absence of degree, equivalent experience in Developmental Disabilities; 1 year of experience in a similar facility and/or DD certified is preferred.Other:Maintain agency medication administration certificationMaintain a high level of confidentialityA caring and positive attitudeGood written and oral communication skills; good grammar and spelling skillsFlexible and attentive to detailGood organizational skillsGood listening and communication skillsOn time and regular attendanceFollow oral and written communicationsCertification and training as required; some may be obtained and/or provided on the jobAble to pass prehire requirements such as criminal background check and drug screenValid driver’s license and auto liability insuranceServe on internal committees as requiredPhysical Requirements:Strength: Sufficient to assist with lifting and transferring a person(s) and perform CPR. Ability to lift twenty (20) lbs. Moving, lifting or transferring of person(s) may involve lifting of up to fifty (50) lbs., as well as assist with weights of more than one hundred (100) lbs.Mobility: Sufficient mobility to bend, stoop and bend down to the floor, ability to move around rapidly and in small, confined areas.Alpha Opportunities Inc. is an equal opportunity employer