Program Specialist

Depelchin; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

DePelchin in Houston seeks a Program Specialist to provide high-level program and administrative support across departments, coordinating activities, tracking compliance metrics, and assisting with data reporting.

The role emphasizes independence, discretion with sensitive information, and a commitment to improving outcomes for children and families through community-based care; office-based with regular 8-5 schedule.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of administrative support or DFPS-related experience.
• Experience in nonprofit or child welfare is preferred.

Responsibilities

• Serve as a key liaison across multiple programs and departments, coordinating communication and ensuring alignment with SSCC objectives.
• Independently track, analyze, and maintain performance and compliance metrics for ad hoc projects.
• Monitor kinship homes entering the SSCC network and ensure timely referrals and proper documentation.
• Prepare executive-level reports and identify trends essential to SSCC success.
• Assist with data collection, analysis, and reporting for stakeholders, ensuring accuracy and timeliness.
• Develop and maintain organized administrative and tracking systems to support efficiency.
• Handle confidential and sensitive information with discretion and professionalism.

Skills

Excellent written and verbal comms

Strong organizational skills

Independent and collaborative work

Commitment to mission

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Position Description

The Program Specialist provides high-level program and administrative support across multiple departments, serving as a liaison between internal teams, external partners, and leadership. This role is responsible for coordinating essential program activities, tracking ad hoc compliance metrics, monitoring kinship homes entering the network, and supporting organizational goals through effective data tracking and reporting.

Primary Responsibilities

• Serve as a key liaison across multiple programs and departments, independently coordinating communication, resolving issues, and ensuring alignment with organizational and SSCC objectives.
• Independently track, analyze, and maintain performance and compliance metrics to support short term or ad hoc projects as needed.
• Monitor kinship homes entering the Single Source Continuum Contractor (SSCC) network, exercising judgement to ensure timely referrals, accurate documentation, and appropriate follow-up with internal and external stakeholders.
• Prepare executive-level reports, track program metrics, and identify trends essential to SSCC success.
• Assist with data collection, analysis, and reporting for internal and external stakeholders, ensuring accuracy, relevance, and timeliness of information.
• Develop and maintain organized administrative and tracking systems to support efficiency and accountability across programs.
• Handle confidential and sensitive information with a high degree of discretion and professionalism.

Required Qualifications

• High School Diploma or equivalent.
• Minimum one (1) year of experience in administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services (DFPS) work.

Preferred Qualifications

• Experience in child welfare or nonprofit experience.
• Experience with data tracking systems.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to the mission of improving outcomes for children and families through community-based care.

Work Conditions

• Environment: Office-based
• Range of Schedule: Mon – Fri, 8:00 am to 5:00 pm
• Travel: Occasional (Must have reliable personal transportation, valid Texas Driver License and current Auto Insurance)

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.