Program Service Coordinator

UL Solutions External Career Site; Lowell (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

UL Solutions is seeking a data-driven professional to support client work across UL Retail and Consumer Products fulfillment locations. The role includes data entry, extraction, reporting, and coordinating client deliverables.

The ideal candidate will have 2+ years of related experience, strong English communication skills, and proficiency with Microsoft Office, including Excel, to support governance and process improvements across teams.

Qualifications

• Diploma or equivalent plus two years of directly related experience.
• Effective computer and communication skills in English, written, and verbal.
• Experience with Microsoft Office including Excel.

Responsibilities

• Work with and report on data, spreadsheets and status of client work being done throughout UL Retail and Consumer Products fulfillment locations.
• Perform UL and client systems data entry and extraction as well as participate in process automation projects.
• Coordinate and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc.
• Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Skills

Change Management Processes

Coaching and Mentoring

Communication Skills

Cross-functional Teamwork

Customer Service Software

Data Analytics Support

Data Reports Analysis

IT Ticketing System

Microsoft Office

Presentation Skills

Process Improvement

Process Improvement Initiatives

Project Management Support

Regulatory Compliance Support

Resolving Difficult Troubleshooting

Technical Documentation

Technical Problem

Time Management

Education

Diploma or equivalent with 2 years related experience

Tools

Microsoft Office

Excel

Job description

• Work with and report on data, spreadsheets and status of client work being done throughout UL Retail and Consumer Products fulfillment locations.
• Perform UL and client systems data entry and extraction as well as participate in process automation projects.
• Coordinate and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc.
• as requested by management.
• Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Qualifications

• Diploma or equivalent, plus two years of directly related experience.
• Effective computer and communication skills in English, written, and verbal.
• Experience with Microsoft Office including Excel.

Required Skills

• Change Management Processes
• Coaching and Mentoring
• Communication Skills
• Cross-functional Teamwork
• Customer Service Software
• Data Analytics Support
• Data Reports Analysis
• IT Ticketing System
• Microsoft Office
• Presentation Skills
• Process Improvement
• Process Improvement Initiatives
• Project Management Support
• Regulatory Compliance Support
• Resolving Difficult Troubleshooting Issue
• Technical Documentation
• Technical Problem
• Time Management

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About the Team

From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we’re involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help themdeliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people’s lives.

Job Info

• Job Identification 10706
• Job Category Customer Service
• Posting Date 09/08/2026, 07:54 PM
• Locations 407 N. Goad Springs Road, Lowell, AR, 72745, US