Program Quality Lead – Viral Hepatitis & HIV Initiatives

City of New York; New York (NY); On-site; CAD 127,000 - 198,000; Full time

Benefits offered by this job

Loan forgiveness

Health insurance

Public pension plan

Work from home flexibility

Job summary

NYC Health Department is seeking a City Research Scientist to lead viral hepatitis linkage to care initiatives, analyze program data, and provide tailored technical assistance to support outcomes. You will engage diverse stakeholders and supervise staff while contributing to capacity building and health equity efforts.

The role emphasizes evidence-based interventions, collaboration, and continuous improvement to support NYC’s Plan to Eliminate Viral Hepatitis by 2030.

Qualifications

• Master’s degree in public health or related field.
• Strong working knowledge of Salesforce, REDCap SAS, Tableau, Excel and other MS Office software.
• Experience and expertise in collecting, managing, cleaning, analyzing, and reporting data.
• Experience in project management, including planning, implementation, and evaluation activities.
• Ability to coordinate, engage, and foster collaboration among diverse stakeholders, including community organizations, and health care providers.
• Knowledge of implementation science and public health interventions.
• Strong written and oral communication skills.
• Ability to work both independently and within a team.
• Adaptability and willingness to learn.
• Ability to prioritize and manage multiple tasks.
• Professionalism and reliability.
• Initiative and proactive approach to work.
• Knowledge of hepatitis B and C, including prevention, control strategies, and current epidemiological trends, as well as broader infectious disease expertise (preferred but not required).

Responsibilities

• Monitor contracts and budgets ensuring timely and accurate invoicing in compliance with agency policies and procedures.
• Plan and coordinate with contractors the implementation of linkage to care initiatives program model and evidence-based practices (using Salesforce, MS Teams and Planner).
• Analyze program data and conduct quality assurance (using REDCap, SAS, Tableau, MS Forms).
• Engage collaboratively with internal and external stakeholders to address service delivery needs and improve program outcomes.
• Develop, implement and evaluate quality improvement projects to increase viral hepatitis screening, linkage to care, and treatment rates.
• Conduct comprehensive literature reviews and critically evaluate health research studies to support implementation of evidence-based strategies and interventions.
• Stay up to date on the latest trends, developments and innovations related to viral hepatitis screening, linkage to care, treatment and relevant topics such as immigration and substance use to enhance overall effectiveness of the program.
• Contribute to the development and dissemination of program protocols, resources and tools to support program outcomes.
• Maintain accurate records and prepare reports.
• Support the dissemination of program findings, including for presentations and manuscripts.
• Supervise one or two staff.
• Contribute to Capacity Building and Viral Hepatitis Program activities.
• Contribute to the Bureau’s racial justice and health equity activities.
• Complete other tasks as assigned.

Skills

Project management

Stakeholder engagement

Data collection and analysis

Written and oral communication

Independent and team work

Adaptability

Multitasking

Professionalism

Initiative

Public health interventions knowledge

Implementation science

Data cleaning

Education

Master’s degree in public health

Doctorate in an appropriate field (optional)

Tools

Salesforce

REDCap

SAS

Tableau

Excel

MS Office

Job description

NYC Health Department is seeking a City Research Scientist to lead viral hepatitis linkage to care initiatives, analyze program data, and provide tailored technical assistance to support outcomes. You will engage diverse stakeholders and supervise staff while contributing to capacity building and health equity efforts.

The role emphasizes evidence-based interventions, collaboration, and continuous improvement to support NYC’s Plan to Eliminate Viral Hepatitis by 2030.