Program Professional Tutor and Academic Coach

Schreiner University; Kerrville (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Schreiner University in Kerrville, TX seeks a Learning Support Services tutor to help students succeed by providing individualized assistance and guidance while upholding confidentiality and empathy. The tutor adapts strategies to each student’s learning style and tracks attendance with timely reporting.

The role supports students with lectures, textbooks, assignments, and testing accommodations, fostering independent study habits and time-management.

Qualifications

• Bachelor’s degree or higher with strong subject-area knowledge.
• Flexibility in work tasks and scheduling.
• Patience and adaptability in diverse student interactions.
• Ability to work independently without constant supervision.
• Excellent organizational, interpersonal and communication skills.
• Team-oriented to support LSS goals.
• Punctual and well-organized in time management.
• Proficiency in Microsoft Word/Outlook/Excel preferred.
• Professional dress and customer-service focus.
• Understanding of students with disabilities and accommodations.

Responsibilities

• Provide learning assistance to Schreiner University students.
• Maintain confidentiality of student information at all times.
• Monitor student progress and make learning engaging and interactive.
• Give individual attention and build rapport and respect.
• Assess needs and tailor tutoring strategies to learning styles.
• Keep accurate attendance records and submit reports.
• Attend tutor meetings and training sessions.
• Communicate with LSS staff as needed.
• Explain concepts clearly and relate materials to real examples.
• Be patient and guide students to discover solutions.

Skills

Confidentiality

Student engagement

Empathy

Learning style adaptation

Time management

Attendance reporting

Communication with staff

Break down complex concepts

Student rapport

Patience

Executive functioning strategies

Collaboration with faculty

Guiding rather than doing

Study habit coaching

Disability awareness

Education

Bachelor’s degree or higher in subject area

Flexibility

Patience

Ability to work without supervision

Strong organizational and communication skills

Team player

Punctual and organized

Microsoft Word

Microsoft Outlook

Microsoft Excel

Professional attire (dress casual)

Customer service excellence

Understanding of students with disabilities

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

SUMMARY OF RESPONSIBILITIES

Uses skills, knowledge, personality, and professionalism to provide learning assistance to students in order to give them the help and support they need to be successful at Schreiner University.

ESSENTIAL SKILLS

• Maintain student confidentiality at all times.
• Monitor student progress and make learning subject matter interesting and interactive.
• Give individual attention and show empathy and genuine concern in order to build rapport and develop mutual respect.
• Assess needs and develop tutoring strategies that include techniques appropriate for student learning’s learning style and preferred sensory input mode.
• Keep accurate attendance records and turn in weekly attendance reports and timecards and other paperwork as requested.
• Attend tutor meetings and tutor training sessions.
• Communicate with LSS office staff about matters that need to be brought to their attention.
• Break down complex concepts into simpler components, relate materials to different situations, give examples, and help tutee think through procedures.
• Demonstrate flexibility and awareness of individual preferences in order to match tutoring style to student’s needs.
• Listen to what students say without judgement or censure; be tolerant of divergent beliefs and values.
• Support students in managing/organizing their time and space by using executive functioning skills and strategies.
• Guide students in dealing with aspects of their college learning experience such as lectures, Echo 360, printed and e-textbooks, assignments, term papers, testing accommodations, etc.
• Encourage students to set goals and be responsible and accountable for their education.
• Provide structure, encouragement, and hope in order to foster success.
• Discuss and set expectations about the policies and procedures that encompass the tutoring process.
• Be patient: ask questions in order to help students discover answers, wait for student to work out solutions; tutors do not do students homework as they are the “guide on the side”.
• Work with faculty by reinforcing and enhancing instructor’s material/methods.
• Offer suggestions for successful study habits and executive functioning skills and strategies.
• Encourage student to get clear on assignments and projects with instructors.
• Ability to work patiently with students with unique and varying disabilities.

OTHER FUNCTIONS

• Other duties as requested from time to time by Learning Support Services which may include test monitoring and serving as a reader or scribe for tests.
• Contribute to team effort by accomplishing related results as needed
• Act to facilitate good communication between employees, clients, and management through interpersonal and professional communication techniques.
• Maintain University safety rules and policies.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Bachelor’s degree or higher In-depth knowledge in subject area
• Flexibility
• Patience
• Ability to work without supervision
• Strong organizational, interpersonal and communication skills
• Ability to work as a team member toward a common goal of serving LSS students
• Punctual and organized
• Experience with Microsoft Windows based software, preferably with Microsoft Word, Microsoft Outlook and Microsoft Excel
• Dress casual professional
• Provision of excellent customer service
• Understanding of students with disabilities

ADDITIONAL QUALIFICATIONS

• Prior experience teaching or working in a career field that relates to subject area being tutored.