Program/Portfolio Manager

orioninnovation; Columbus (OH); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Orion Innovation seeks a seasoned Program/Portfolio Manager to lead a large multi-workstream IT delivery across global teams, ensuring successful scope, schedule, and budget adherence. The role requires strategic oversight of governance, risk, and profitability, with clear client communication and opportunity identification for expanding value.

The ideal candidate will guide the technical roadmap with architects, maintain agile and DevOps practices, and optimize resources across onshore and

Qualifications

• Own end-to-end delivery of a large, multi-workstream technical program, acting as the single point of accountability for scope, schedule, quality, and outcomes.
• Run the client engagement as a portfolio, managing multiple concurrent projects and workstreams with consistent governance, reporting, and prioritization.
• Apply disciplined scope and change management across all workstreams, ensuring changes are assessed, approved, and reflected in schedule, budget, and staffing before execution.
• Establish and run program governance, including steering committees, status reporting, RAID logs, and escalation paths, so delivery stays on time and on budget.
• This is a senior delivery management role, not a hands-on technical development or engineering role: success depends on the ability to lead, direct, and manage highly technical scope through the technical team.
• Provide technical delivery direction across server migrations, cloud transformation, AI-enabled legacy modernization, and DevOps initiatives, translating client business goals into a deliverable technical roadmap for the technical team to execute.
• Partner with architects and engineering leads to validate solution approach, sequencing, and risk, staying conversant enough in the technology to challenge and de-risk delivery plans.
• Ensure agile, DevOps, CI/CD, and cloud operating practices are applied consistently across teams and aligned to client standards.
• Own the program budget: build and manage the financial plan, track actuals against forecast, and report margin and profitability at the account and project level.
• Manage commercial levers, including rate cards, utilization, staffing mix, and scope changes, to protect and grow account profitability while delivering client value.
• Present financial and delivery performance to internal leadership and client stakeholders with clear, data-backed narratives.
• Own hands-on resource management for the allocated project team, including staffing plans, role coverage, capacity, and utilization across the portfolio.
• Balance resourcing across concurrent projects, anticipating gaps and surges, and adjusting the staffing plan as scope and priorities shift.
• Manage the performance, growth, and day-to-day direction of the delivery team assigned to the account.
• Lead and align delivery teams across India, the US, and other global delivery centers, building one cohesive team with consistent working norms and clear handoffs across time zones.
• Partner with internal shared services and Centers of Excellence to bring in the right specialist capability, such as cloud, data, security, AI, and quality engineering, at the right time.
• Build a delivery model that blends onshore client presence with global delivery scale, without compromising quality or responsiveness.
• Serve as the day-to-day senior client contact and trusted advisor, building relationships with client program sponsors, IT leadership, and business stakeholders.
• Own client communication, including status updates, executive reporting, and issue and escalation management, keeping delivery, risk, and value visible at every level.
• Anticipate client needs and proactively identify opportunities to expand the value Orion delivers on the account.
• Lead organizational and technical change management for the program, ensuring adoption, communication, and readiness activities keep pace with delivery.
• Maintain a disciplined risk and issue management process, escalating early and driving resolution with client and internal stakeholders.
• Partner closely with sales and presales on new proposals and statements of work, reviewing solutions for delivery feasibility, staffing model, and risk before they reach the client.

Responsibilities

• Own end-to-end delivery of a large, multi-workstream technical program, acting as the single point of accountability for scope, schedule, quality, and outcomes.
• Run the client engagement as a portfolio, managing multiple concurrent projects and workstreams with consistent governance, reporting, and prioritization.
• Apply disciplined scope and change management across all workstreams, ensuring changes are assessed, approved, and reflected in schedule, budget, and staffing before execution.
• Establish and run program governance, including steering committees, status reporting, RAID logs, and escalation paths, so delivery stays on time and on budget.
• This is a senior delivery management role, not a hands-on technical development or engineering role: success depends on the ability to lead, direct, and manage highly technical scope through the technical team.
• Provide technical delivery direction across server migrations, cloud transformation, AI-enabled legacy modernization, and DevOps initiatives, translating client business goals into a deliverable technical roadmap for the technical team to execute.
• Partner with architects and engineering leads to validate solution approach, sequencing, and risk, staying conversant enough in the technology to challenge and de-risk delivery plans.
• Ensure agile, DevOps, CI/CD, and cloud operating practices are applied consistently across teams and aligned to client standards.
• Own the program budget: build and manage the financial plan, track actuals against forecast, and report margin and profitability at the account and project level.
• Manage commercial levers, including rate cards, utilization, staffing mix, and scope changes, to protect and grow account profitability while delivering client value.
• Present financial and delivery performance to internal leadership and client stakeholders with clear, data-backed narratives.
• Own hands-on resource management for the allocated project team, including staffing plans, role coverage, capacity, and utilization across the portfolio.
• Balance resourcing across concurrent projects, anticipating gaps and surges, and adjusting the staffing plan as scope and priorities shift.
• Manage the performance, growth, and day-to-day direction of the delivery team assigned to the account.
• Lead and align delivery teams across India, the US, and other global delivery centers, building one cohesive team with consistent working norms and clear handoffs across time zones.
• Partner with internal shared services and Centers of Excellence to bring in the right specialist capability, such as cloud, data, security, AI, and quality engineering, at the right time.
• Build a delivery model that blends onshore client presence with global delivery scale, without compromising quality or responsiveness.
• Serve as the day-to-day senior client contact and trusted advisor, building relationships with client program sponsors, IT leadership, and business stakeholders.
• Own client communication, including status updates, executive reporting, and issue and escalation management, keeping delivery, risk, and value visible at every level.
• Anticipate client needs and proactively identify opportunities to expand the value Orion delivers on the account.
• Lead organizational and technical change management for the program, ensuring adoption, communication, and readiness activities keep pace with delivery.
• Maintain a disciplined risk and issue management process, escalating early and driving resolution with client and internal stakeholders.
• Partner closely with sales and presales on new proposals and statements of work, reviewing solutions for delivery feasibility, staffing model, and risk before they reach the client.

Job description

Program/Portfolio Manager

Program Overview:
The role will focus on overseeing program and portfolio management activities within the delivery department, ensuring efficient IT service delivery and resource management. This is a strategic role requiring deep expertise in financial analysis, resource optimization, and multi-project coordination to align with organizational goals.

Key Responsibilities:

Program & Portfolio Delivery Leadership

• Own end-to-end delivery of a large, multi-workstream technical program, acting as the single point of accountability for scope, schedule, quality, and outcomes.
• Run the client engagement as a portfolio, managing multiple concurrent projects and workstreams with consistent governance, reporting, and prioritization.
• Apply disciplined scope and change management across all workstreams, ensuring changes are assessed, approved, and reflected in schedule, budget, and staffing before execution.
• Establish and run program governance, including steering committees, status reporting, RAID logs, and escalation paths, so delivery stays on time and on budget.

Technical Delivery Oversight

• This is a senior delivery management role, not a hands-on technical development or engineering role: success depends on the ability to lead, direct, and manage highly technical scope through the technical team.
• Provide technical delivery direction across server migrations, cloud transformation, AI-enabled legacy modernization, and DevOps initiatives, translating client business goals into a deliverable technical roadmap for the technical team to execute.
• Partner with architects and engineering leads to validate solution approach, sequencing, and risk, staying conversant enough in the technology to challenge and de-risk delivery plans.
• Ensure agile, DevOps, CI/CD, and cloud operating practices are applied consistently across teams and aligned to client standards.

Financial Management & Profitability

• Own the program budget: build and manage the financial plan, track actuals against forecast, and report margin and profitability at the account and project level.
• Manage commercial levers, including rate cards, utilization, staffing mix, and scope changes, to protect and grow account profitability while delivering client value.
• Present financial and delivery performance to internal leadership and client stakeholders with clear, data-backed narratives.

Resource & Portfolio Management

• Own hands-on resource management for the allocated project team, including staffing plans, role coverage, capacity, and utilization across the portfolio.
• Balance resourcing across concurrent projects, anticipating gaps and surges, and adjusting the staffing plan as scope and priorities shift.
• Manage the performance, growth, and day-to-day direction of the delivery team assigned to the account.

Global Team & Internal Collaboration

• Lead and align delivery teams across India, the US, and other global delivery centers, building one cohesive team with consistent working norms and clear handoffs across time zones.
• Partner with internal shared services and Centers of Excellence to bring in the right specialist capability, such as cloud, data, security, AI, and quality engineering, at the right time.
• Build a delivery model that blends onshore client presence with global delivery scale, without compromising quality or responsiveness.

Client & Stakeholder Relationship Management

• Serve as the day-to-day senior client contact and trusted advisor, building relationships with client program sponsors, IT leadership, and business stakeholders.
• Own client communication, including status updates, executive reporting, and issue and escalation management, keeping delivery, risk, and value visible at every level.
• Anticipate client needs and proactively identify opportunities to expand the value Orion delivers on the account.

Change Management & Governance

• Lead organizational and technical change management for the program, ensuring adoption, communication, and readiness activities keep pace with delivery.
• Maintain a disciplined risk and issue management process, escalating early and driving resolution with client and internal stakeholders.

Sales, Presales & Account Growth

• Partner closely with sales and presales on new proposals and statements of work, reviewing solutions for delivery feasibility, staffing model, and risk before they reach the client.

Contrib