Program Operations Specialist (E S 7)

University of Washington; Seattle (WA); Hybrid; USD 61,000 - 82,000; Full time

Job summary

The University of Washington’s Neurocritical Care Service (NCCS) seeks a Programs Operations Specialist to support operational, educational, and programmatic activities at Harborview Medical Center in Seattle. The role combines onsite collaboration with telework flexibility, supporting staffing, scheduling, and trainee operations across a complex multidisciplinary team.

Reporting to the NCCS Administrator, you will drive program development, process improvements, and stakeholder partnerships to

Qualifications

• BA in Healthcare Administration, Public Health, or related field.
• Minimum of two years of program operations experience or equivalent.
• Experience coordinating complex operational workflows across multidisciplinary teams.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Lead NCCS operational program administration and workforce coordination.
• Manage and coordinate NCCS educational and trainee programs.
• Lead program development, administrative operations and strategic initiatives.
• Provide cross-functional operational support to ensure program continuity.

Skills

Attention to detail

Analytical thinking

Communication skills

Project coordination

Multidisciplinary collaboration

Adaptability

Education

BA in Healthcare Administration or related field

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Job Description

The Neurocritical Care Service (NCCS) within the Department of Anesthesiology & Pain Medicine has an outstanding opportunity for Program Operations Specialist (E S 7) to join their team.

About This Opportunity

Reporting to the HMC Administrator of Program Operations, the Program Operations Specialist is responsible for providing operational, educational, and programmatic support to the Neurocritical Care Service (NCCS), a highly specialized multidisciplinary perioperative critical care program led by the Department of Anesthesiology & Pain Medicine at UW Medicine. Under the direction of the NCCS Medical Director, the program advances UW Medicine's mission of clinical care, education, and research through activities based at Harborview Medical Center

This position is based at Harborview Medical Center in Seattle, Washington

Telework eligibility: Hybrid. This position is expected to work onsite at Harborview Medical Center two (2) days per week and telework three (3) days per week. Schedule may be adjusted based on operational and programmatic needs.

Key Responsibilities

• NCCS Operational Program Administration & Workforce Coordination – 50% Lead operational and workforce coordination activities for NCCS, including staffing, scheduling, trainee deployment, and program support.
• NCCS Educational Program Administration & Trainee Operations – 35% Manage and coordinate NCCS educational and trainee programs, including onboarding, scheduling, compliance, educational activities, and partnerships with affiliated institutions to support program operations and trainee success.
• Program Development, Administrative Operations, & Strategic Initiative s – 10% Lead and support program development, administrative operations, and strategic initiatives, including process improvement, policy development, operational analysis, project coordination, and implementation of program priorities that advance NCCS goals and organizational effectiveness.
• Cross-Functional Operational Support & Program Continuit y – 5% Provide cross-functional operational support to ensure program continuity, foster collaboration with internal and external partners, coordinate responses to operational needs, and support departmental and programmatic priorities.

Required Qualifications

Minimum Qualifications

• BA in Healthcare Administration, Business Administration, Public Health, Education, Health Services, or a related field.
• Minimum of two years of progressively responsible experience in program operations, healthcare operations, academic medicine, higher education, or administrative program management, including experience coordinating complex operational workflows and working across multidisciplinary teams; or an equivalent combination of education and experience

Additional Qualifications

• Advanced proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to prioritize competing responsibilities, manage multiple projects simultaneously, and effectively adapt to changing priorities in a fast-paced environment.
• Strong analytical, critical-thinking, and problem-solving skills, with the ability to interpret information, develop recommendations, and support operational decision-making.
• Demonstrated ability to work independently, exercise sound judgment, take initiative, and manage responsibilities with minimal supervision.
• Excellent verbal, written, and interpersonal communication skills, including the ability to effectively communicate with multidisciplinary stakeholders.
• Demonstrated ability to develop, implement, and improve operational processes, workflows, and programmatic initiatives.
• Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work products.
• Ability to build collaborative working relationships and effectively partner with faculty, trainees, administrative teams, and institutional stakeholders.

Preferred Qualifications

• Experience working in academic medical center, teaching hospital, or higher education environment.
• Experience supporting ACGME -accredited residency, fellowship, or other graduate medical education programs.
• Experience coordinating complex clinical, educational, or workforce scheduling processes.
• Familiarity with University of Washington policies, procedures, systems, and administration processes.

Compensation, Benefits And Position Details

Pay Range Minimum: $61,368.00 annual

Pay Range Maximum: $82,200.00 annual

Benefits

Other Compensation: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

About The UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.