Program Mgr II

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 91,000 - 186,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

401(k) with match

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Program Manager II within its Private Bank organization, potentially based in Philadelphia, PA; Pittsburgh, PA; Charlotte, NC or Cleveland, OH.

The role focuses on advancing the SAS strategy and aligning delivery with the Private Bank Target Operating Model, while developing teams, talent, and operating practices to scale specialized advice. The position requires proven cross-functional leadership, experience turning strategy into actionable roadmaps,

Qualifications

• Proven ability to lead complex, cross-functional strategic initiatives from planning through execution and adoption.
• Strong experience translating business strategy into actionable roadmaps, measurable outcomes, and operational results.
• Demonstrated success managing multiple workstreams, stakeholders, dependencies, and competing priorities in a fast-paced environment.
• Skilled at building alignment and influencing decisions across senior leaders, business partners, and functional teams.
• Experience designing and implementing new operating models, service delivery frameworks, shared resources, or scalable business processes.
• Exceptional program and project management capabilities with a track record of driving accountability and delivering results.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to identify risks and recommend solutions.
• Excellent executive communication and presentation skills, including delivering concise, decision-oriented updates to leadership.
• Experience developing talent through coaching, mentoring, experiential learning, and business-led development opportunities.
• Proven ability to lead and develop program management professionals and high-performing teams.
• Ability to create scalable solutions that improve advisor effectiveness, operational efficiency, and client service delivery.
• Experience in financial services, wealth management, private banking, professional services, or a related advisory environment preferred.

Responsibilities

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy.
• Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

Skills

Cross-functional leadership

Strategy translation

Multi-workstream management

Executive communication

Operating model design

Program management

Analytical thinking

Mentoring & coaching

Stakeholder alignment

Education

Bachelor's degree

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II within PNC's Private Bank organization, you may be based in Philadelphia, PA; Pittsburgh, PA; Charlotte, NC or Cleveland, OH. Strategic Advisory Solutions (SAS) provides specialized advice, planning expertise, fiduciary solutions, and Business Owner Solutions that support the Private Bank’s growth strategy. The Strategy Execution Manager will lead the interconnected work required to advance the SAS strategy and align SAS delivery with the Private Bank Target Operating Model and help to develop the teams, talent, resources and operating practices that allow specialized advice to scale.

Preferred Skills & Experience

• Proven ability to lead complex, cross-functional strategic initiatives from planning through execution and adoption.
• Strong experience translating business strategy into actionable roadmaps, measurable outcomes, and operational results.
• Demonstrated success managing multiple workstreams, stakeholders, dependencies, and competing priorities in a fast-paced environment.
• Skilled at building alignment and influencing decisions across senior leaders, business partners, and functional teams.
• Experience designing and implementing new operating models, service delivery frameworks, shared resources, or scalable business processes.
• Exceptional program and project management capabilities with a track record of driving accountability and delivering results.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to identify risks and recommend solutions.
• Excellent executive communication and presentation skills, including delivering concise, decision-oriented updates to leadership.
• Experience developing talent through coaching, mentoring, experiential learning, and business-led development opportunities.
• Proven ability to lead and develop program management professionals and high-performing teams.
• Ability to create scalable solutions that improve advisor effectiveness, operational efficiency, and client service delivery.
• Experience in financial services, wealth management, private banking, professional services, or a related advisory environment preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy.
• Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills: Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning Competencies, Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management.

Work Experience: Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $91,000.00 – $185,900.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/21/2026, although it may be longer with business discretion.

Benefits

• Medical prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance
• Short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid; a robust wellness program with financial incentives
• Maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.

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