Program Mgr CoE Innovation

DHL; Westerville (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

DHL Supply Chain North America is seeking a Program Manager for Accelerated Digitalization to drive digitalization strategy, deploy new technologies, and lead cross-functional teams across operations and leadership. The role requires extensive travel to DSC facilities and collaboration with global leaders to advance strategic projects.

You will oversee tool development and documentation for scalable tech adoption, provide vendor guidance, and help operations align with the organization’s

Qualifications

• Undergraduate degree inEngineering, Supply Chain, or Logistics is required.
• Master’s degree in Supply Chain / Logistics / Business Administration is preferred.
• LEAN/Six Sigma education or certification is preferred.
• 5-10 years in Industrial Engineering / Solutions Design / Consulting in supply chain.
• 5+ years in project management, operations management, or org design.

Responsibilities

• Provide SME support for digitalization strategy across DSC North America.
• Lead deployments, partner with Operations on continuous improvement.
• Collaborate with business unit and global leaders on strategic projects.
• Develop tools and documentation for scalable technology adoption.
• Offer vendor technology guidance to leadership.
• Collaborate with vendors to enhance solutions and integrations.
• Guide Innovation managers, leads, and operations in project management.
• Direct others in Accelerated Digitalization objectives.

Skills

Project management

Vendor management

Stakeholder collaboration

Strategic thinking

Leadership

Education

Bachelor's degree in Engineering, Supply Chain, or Logistics

Master’s degree in Supply Chain / Logistics / Business Administration

LEAN / Six Sigma certification

Tools

LEAN Six Sigma tools

Job description

Correction: This role will require 25-50% travel to vendor and operational locations to support vendor management and Accelerated Digitalization deployments.

Program Manager, Accelerated Digitalization

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Drive and support the digitalization and innovation strategy for DSC North America by leading deployments and becoming a subject matter expert in key technologies. This role requires extensive travel to DSC facilities, working with Operations on continuous improvement initiatives, and providing expert guidance on digitalization efforts. Collaborate closely with business unit and global leaders to assess and develop strategic projects for deploying emerging technologies.

Oversee the development of tools and documentation to ensure scalable technology adoption. Offer recommendations on vendor capabilities to leadership and guide business unit Innovation managers, leads, and operations in vendor technology and project management. Collaborate with vendors to enhance solutions and integrate them with strategic systems.

Responsibilities

• Subject Matter Expertise: Offer expert support and direction, encompassing processes, tools, facilitation, and challenge, to advance our digitalization agenda and ensure its successful execution.
• Vendor Collaboration: Collaborate closely with vendors to gain an in-depth understanding of technology capabilities, enhancing our solutions, providing valuable business insights, and seamlessly integrating with our strategic systems.
• Stakeholder Collaboration: Collaborate closely with sector, functional, and global heads and VPs, contributing a strategic and innovative perspective. Provide assistance in delivering digitalization initiatives that elevate our organization's capabilities.
• Strategic Project Support: As the subject matter expert (SME) support strategic projects geared towards deploying technologies within our DSC businesses; identify opportunities for technological advancement.
• Technology Oversight: Oversee the development of tools and documentation that facilitate the seamless adoption of technology within the operations to drive operational scalability across the North American region.
• Global Alignment: Ensure alignment on critical strategic initiatives across the global organization, fostering cohesive progress towards shared goals.
• Leadership Insights: Offer recommendations to senior leadership concerning vendor and technology capabilities, guiding informed decision-making.
• Business Unit Innovation Guidance: Provide guidance to Business Unit Innovation leadership on vendor technology, assessments, and effective project management strategies
• Leads and directs others in the organization in support of Accelerated Digitalization strategic objectives.

Required Education and Experience

• Undergraduate Degree in Engineering, Supply Chain, or Logistics Discipline, required
• Master’s Degree in Supply Chain / Logistics / Business Administration, preferred
• Education and/or certification in LEAN, Six Sig, preferred
• 5-10 years of experience in Industrial Engineering/Solutions Design/Consulting in the supply chain industry, required
• 5+ years of progressive experience in at least one of the following: Project management and implementation, operations management, or organization design and implementation, required
• Experience as a management consultant or working in a strategic role in supply chain function, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.