Program & Member Experience Leader

Exos; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

A leading coaching firm in San Francisco is looking for an Assistant General Manager to oversee high-quality service delivery and drive program management. The ideal candidate will have over 5 years of experience in health and wellness program management, strong leadership skills, and a passion for client success. Responsibilities include managing budgets, enhancing member experience, and leading a talented team. Competitive compensation is offered, along with benefits including health insurance and paid time off.

Qualifications

• 5+ years of experience in health and wellness, club management, or program management.
• Experience directly supervising management-level staff.
• Strong business and leadership acumen.

Responsibilities

• Prioritize the retention of existing members through thoughtful programming.
• Develop and manage program budgets and staffing allocations.
• Lead and coach team members through feedback and performance reviews.

Skills

Leadership

Client relations

Budgeting

Event management

Team management

Education

Bachelor’s degree in Business, Health and Wellness, or related field

Tools

Microsoft Office

Job description

A leading coaching firm in San Francisco is looking for an Assistant General Manager to oversee high-quality service delivery and drive program management. The ideal candidate will have over 5 years of experience in health and wellness program management, strong leadership skills, and a passion for client success. Responsibilities include managing budgets, enhancing member experience, and leading a talented team. Competitive compensation is offered, along with benefits including health insurance and paid time off.